Modified Knowledge-learning
  Matrix (Hein G. 1998)
    Enter Quadrant Choice (i.e. Q2)  
  Summary Totals'!A1 >Next go to WMM > or go to DISC
Q1 Dialogue: One-way tutor-led multimedia a/synchronous transmission
  Involvement: Passive student recalls linear information  
  Support: FAQ, Email, Phone from tutor  
  Control: Tutor controls dissemination of information  
  Advice- (Content-support Model)  
  * Test network connection for media streaming  
  * Present the content in workable 'chunks' of text in web pages  
  * Tutor/student should keep copies of email correspondence  
  * Email/phone queries can form the source of FAQs  
Q2  Dialogue: Tutor-initiated, text/audio/video chat   
  Involvement: Student directs discovery of in/external web information  
  Support: Dynamic FAQ (guestbook forms), tutor SMS  
  Control: Tutors sets starting structure for exploration  
  Advice-  
  * Dialogue participation part of the assessment scheme  
  * Use bookmarking/favorites to manage files  
  * Develop Messenger Services (Yahoo, MSN)  
Q3 Dialogue: Discussions about scaffolded sequence of content  
  Involvement: Students act on increasingly difficult tasks  
  Support: Peer/expert forum discussion boards, tutor live chat  
  Control: Students guided by tutor moderators  
  Advice- (Wrap-around Model)  
  * Moderation guidelines provided (i.e. eModerators.com)  
  * Have clear consistent navigation (site map)  
  * Use threading to manage topics  
  * Save dialogue text for evaluation analysis  
Q4 Dialogue: Students direct flow of discourse and develop sound arguments
  Involvement: Proactive students actively produce dynamic content  
  Support: Forums, 'Virtual Assistant' AI web-bots, Real-time whiteboards, shared desk-top
  Control: Learner-managed learning events and objects  
  Advice- (Integrated Model)  
  * Link to resources on logical argument  
  * Use 'guestbook forms' to allow students add content & links  
  * Use FAQs, emails and phone to program AI web-bot (www.botspot.com)  
  * Agree on learning contracts from start  
 
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