Are ambient intelligent applications more universally accessible?

The emergent HCI literature shows universal accessibility and ambient intelligence as growth hot spots. If so, it is important to ask if the latter can contribute to the former. One approach, taken here, is to evaluate the accessibility of ambient intelligent systems. To answer this question a sample of 200 papers were generated from the ACM Digital Library and six papers were selected for in-depth evaluation. Surprisingly, the data showed that, whilst they were rated well for accessibility, they were
significantly less so for system smartness or user satisfaction. Usability was also rated more highly than user satisfaction and smartness.

Paper given as part of the "Universal access in ambient intelligence environments: Emerging research issues" chaired by C. Stephanidis.