Mapping UX: the Cultural Web and cultural change

Book chapter

Clover, D. 2023. Mapping UX: the Cultural Web and cultural change. in: Priestner, A. (ed.) User Experience in Libraries: Yearbook 2023 Lincolnshire User Experience in Libraries. pp. 207-212
Chapter titleMapping UX: the Cultural Web and cultural change
AuthorsClover, D.

This chapter summarises a workshop presented at the UX in Libraries Conference VI, 2022.
In response to critiques of UX as being project-based rather than embedded in organisational culture, this article and the workshop explore how we can picture UX and ethnography as core to the business of the library, through describing the application of Johnson's Cultural Web as a tool for both describing the current position of UX within an organisation and what a desired position may look like.

Sustainable Development Goals4 Quality education
Page range207-212
Book titleUser Experience in Libraries: Yearbook 2023
EditorsPriestner, A.
PublisherUser Experience in Libraries
Place of publicationLincolnshire
Copyright Year2023
Publication dates
Print30 Jan 2023
Publication process dates
Deposited10 May 2023
Output statusPublished
Publisher's version
Copyright Statement

The full text of this book chapter is made available with permission by the publisher.

Additional information

The publisher User Experience in Libraries is popularly known as UXLibs.

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