Impact of corporate social responsibility on the performance of the banking sector: case of United Arab Emirates [Presentation]

An enormous body of literature has suggested a contradictory relationship between Corporate Social Responsibility (CSR) and a firm’s financial performance in the developed countries, but the link between the two is yet to be explored in emerging economies. However, there is no consensus on the measure of CSR in the extant research available. Therefore, the purpose of this study is to suggest a scale for CSR measure which encompasses a holistic approach and to establish a link based on the scale developed between CSR and financial performance of the Banking Industry in the United Arab Emirates (UAE) from 2012-2019. Findings suggest that both CSR expenditure and CSR commitment have a significant relationship with bank profitability. While CSR expenditure has a negative relationship, the latter is positively related to profitability.