Dr Louise Boulter


NameDr Louise Boulter
Job titleSenior Lecturer in Business and Management
Research institute
Primary appointmentStrategy, Leadership & Operations
Email addresslouise14@mdx.ac.uk
ORCIDhttps://orcid.org/0000-0001-7806-7166
Contact categoryAcademic staff (past)

Research outputs

Organizational change in action

Boulter, L., Calvard, T. and Azar, G. 2025. Organizational change in action. London, UK Bloomsbury Publishing.

HRM's response to workplace bullying: complacent, complicit and compounding

Boddy, C.R. and Boulter, L. 2025. HRM's response to workplace bullying: complacent, complicit and compounding. Journal of Business Ethics. 197 (3), pp. 541-555. https://doi.org/10.1007/s10551-024-05755-3

Psychopathy and an absence of love in organizations

Boddy, C. and Boulter, L. 2022. Psychopathy and an absence of love in organizations. in: Pirson, M. (ed.) Love and Organization: Lessons of Love for Human Dignity, Leadership and Motivation New York and London Routledge. pp. 298-326

How so many toxic employees ascend to leadership

Boddy, C., Boulter, L. and Fishwick, S. 2021. How so many toxic employees ascend to leadership. in: Örtenblad, A. (ed.) Debating Bad Leadership: Reasons and Remedies Palgrave Macmillan. pp. 69-85

Subclinical psychopathy, interpersonal workplace exchanges and moral emotions through the lens of affective events theory (AET)

Boulter, L. and Boddy, C. 2021. Subclinical psychopathy, interpersonal workplace exchanges and moral emotions through the lens of affective events theory (AET). Journal of Organizational Effectiveness. 8 (1), pp. 44-58. https://doi.org/10.1108/JOEPP-12-2019-0120

Total quality beyond North America: a comparative analysis of the performance of European excellence award winners

Boulter, L., Bendell, T. and Dahlgaard, J. 2013. Total quality beyond North America: a comparative analysis of the performance of European excellence award winners. Internatonal Journal of Operations and Production Management. 33 (2), pp. 197-215. https://doi.org/10.1108/01443571311295635

Service quality: mind the gap!

Boulter, L. and Bendell, A. 2010. Service quality: mind the gap! 13th QMOD Conference on Quality and Service Science.. Cottbus, Germany 30 Aug - 01 Sep 2010
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