De-collectivization and employment problems: the experiences of minority ethnic workers seeking help through Citizens Advice

Article


Holgate, J., Pollert, A., Keles, J. and Kumarappan, L. 2012. De-collectivization and employment problems: the experiences of minority ethnic workers seeking help through Citizens Advice. Work, Employment and Society. 26 (5), pp. 772-788. https://doi.org/10.1177/0950017012451641
TypeArticle
TitleDe-collectivization and employment problems: the experiences of minority ethnic workers seeking help through Citizens Advice
AuthorsHolgate, J., Pollert, A., Keles, J. and Kumarappan, L.
Abstract

This article draws on a study of the experiences of (primarily non-unionized) minority ethnic workers in seeking advice and support for employment problems in the context of the de-collectivization of employment relations in Britain. It focuses on one of the main recourses identified in the research, the Citizens Advice Bureau, its relationship with community organizations and with trade unions. Workers’ testimonies about their experiences of help with workplace grievances are supplemented with views of advice providers, community-based organizations and trade unionists. Findings illuminate the specific experiences of minority ethnic workers, as well as similarities with majority ethnic non-unionized workers and highlight the paucity of individual employment advice and a growing crisis for workers’ rights with the decline in collective union representation.

LanguageEnglish
PublisherSAGE Publications
JournalWork, Employment and Society
ISSN0950-0170
Publication dates
Online12 Oct 2012
Print01 Oct 2012
Publication process dates
Deposited18 Sep 2013
Output statusPublished
Digital Object Identifier (DOI)https://doi.org/10.1177/0950017012451641
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