Implementing sustainable tourism: a multi-stakeholder involvement management framework

Article


Waligo, V., Clarke, J. and Hawkins, R. 2013. Implementing sustainable tourism: a multi-stakeholder involvement management framework. Tourism Management. 36, pp. 342.-353. https://doi.org/10.1016/j.tourman.2012.10.008
TypeArticle
TitleImplementing sustainable tourism: a multi-stakeholder involvement management framework
AuthorsWaligo, V., Clarke, J. and Hawkins, R.
Abstract

Within the extensive body of literature on sustainable tourism (ST), its successful implementation is an emerging and important theme. The lack of or ineffective stakeholder participation is a major obstacle to ST realisation and there is little clarity as to how best to resolve this problem. This paper presents the findings of a purposive UK-based case study that evaluated stakeholder involvement in the implementation of ST. Using over fifty stakeholders’ accounts drawn from eight primary stakeholder groups, a ‘multi-stakeholder involvement management’ (MSIM) framework was developed. The MSIM framework consists of three strategic levels: attraction, integration and management of stakeholder involvement. Six stages are embedded within the three levels: scene-setting, recognition of stakeholder involvement capacity, stakeholder relationship management, pursuit of achievable objectives, influencing implementation capacity and monitoring stakeholder involvement. These are supported by the overarching notion of ‘hand-holding’ and key actions [e.g. managing stakeholder adaptability] that enhance stakeholder involvement in ST.
Key words: Implementation, Sustainable Tourism, Stakeholder Involvement, Stakeholder framework

PublisherElsevier
JournalTourism Management
ISSN0261-5177
Publication process dates
Deposited05 Jun 2015
CompletedJun 2013
Output statusPublished
Accepted author manuscript
Copyright Statement

This is a RoMEO green journal -
green tick author can archive post-print (ie final draft post-refereeing)

Additional information

Available online 23 November 2012

Digital Object Identifier (DOI)https://doi.org/10.1016/j.tourman.2012.10.008
LanguageEnglish
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https://repository.mdx.ac.uk/item/8593w

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