Implementing sustainable tourism: a multi-stakeholder involvement management framework
Article
Waligo, V., Clarke, J. and Hawkins, R. 2013. Implementing sustainable tourism: a multi-stakeholder involvement management framework. Tourism Management. 36, pp. 342.-353. https://doi.org/10.1016/j.tourman.2012.10.008
Type | Article |
---|---|
Title | Implementing sustainable tourism: a multi-stakeholder involvement management framework |
Authors | Waligo, V., Clarke, J. and Hawkins, R. |
Abstract | Within the extensive body of literature on sustainable tourism (ST), its successful implementation is an emerging and important theme. The lack of or ineffective stakeholder participation is a major obstacle to ST realisation and there is little clarity as to how best to resolve this problem. This paper presents the findings of a purposive UK-based case study that evaluated stakeholder involvement in the implementation of ST. Using over fifty stakeholders’ accounts drawn from eight primary stakeholder groups, a ‘multi-stakeholder involvement management’ (MSIM) framework was developed. The MSIM framework consists of three strategic levels: attraction, integration and management of stakeholder involvement. Six stages are embedded within the three levels: scene-setting, recognition of stakeholder involvement capacity, stakeholder relationship management, pursuit of achievable objectives, influencing implementation capacity and monitoring stakeholder involvement. These are supported by the overarching notion of ‘hand-holding’ and key actions [e.g. managing stakeholder adaptability] that enhance stakeholder involvement in ST. |
Publisher | Elsevier |
Journal | Tourism Management |
ISSN | 0261-5177 |
Publication process dates | |
Deposited | 05 Jun 2015 |
Completed | Jun 2013 |
Output status | Published |
Accepted author manuscript | |
Copyright Statement | This is a RoMEO green journal - |
Additional information | Available online 23 November 2012 |
Digital Object Identifier (DOI) | https://doi.org/10.1016/j.tourman.2012.10.008 |
Language | English |
https://repository.mdx.ac.uk/item/8593w
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