Creating positive employee change evaluation: the role of different levels of organizational support and change participation

Article


Fuchs, S. and Prouska, R. 2014. Creating positive employee change evaluation: the role of different levels of organizational support and change participation. Journal of Change Management. 14 (3), pp. 361-383. https://doi.org/10.1080/14697017.2014.885460
TypeArticle
TitleCreating positive employee change evaluation: the role of different levels of organizational support and change participation
AuthorsFuchs, S. and Prouska, R.
Abstract

Organizations are faced with fast-paced change and the need to ensure ongoing change intervention success. There is, however, evidence that employees who have experienced poor change management in the past are more likely to resist new changes. This is because poor change management is likely to create more adverse attitudes towards new changes, such attitudes in turn are likely to increase employees’ resistance to change, a key factor for change failure, which can further contribute to an employee’s perception of poor change management. We, in response to this, identify key elements which create positive change evaluations and adopt a socio-cognitive approach, the schematic approach, in discussing these. Bootstrapped mediation analysis of survey data collected from 228 employees suggests that different types of organizational support and change participation are key in creating a positive change evaluation.
Specifically, the analysis shows that the relationships between perceived organizational support and supervisor support and change evaluation are mediated respectively fully and partially by change participation. Co-worker support, further, is directly related to employee’s change evaluations. These very elements of the change process, we argue, are directly modifiable by change agents and are, therefore, of real practical value when seeking to increase future change intervention success.

PublisherTaylor and Francis
JournalJournal of Change Management
ISSN1469-7017
Publication dates
Print02 Sep 2014
Publication process dates
Deposited19 Apr 2016
Accepted16 Jan 2014
Output statusPublished
Accepted author manuscript
Additional information

Published online: 02 Sep 2014

Digital Object Identifier (DOI)https://doi.org/10.1080/14697017.2014.885460
LanguageEnglish
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