Financial capability, the financial crisis, and trust in news media

Article

Schifferes, S. and Knowles, S. 2020. Financial capability, the financial crisis, and trust in news media. Journal of Applied Journalism & Media Studies. 9 (1), pp. 61-83. https://doi.org/10.1386/ajms_00011_1
TypeArticle
TitleFinancial capability, the financial crisis, and trust in news media
AuthorsSchifferes, S. and Knowles, S.
Abstract

Since the Global Financial Crisis of 2008 the financial media has been analysed from the perspectives of experts and far less from the audiences who consume it. This article fills this gap by exploring public consumption of financial news and their levels of satisfaction. It explores another, less researched, issue; that of financial literacy, which is a major impediment to public understanding and is weaker among women, young people and the less affluent. Consequently, the study makes the following suggestions: financial journalism needs to respond to a wide audience and provide more useful, unbiased and accessible financial news; personal finance news, which is an under-researched genre, could build financial capability levels and might improve trust between media and its audiences; and the financial media should be considered a key player by policy-makers if they want to bolster financial capability

PublisherIntellect
JournalJournal of Applied Journalism & Media Studies
ISSN2001-0818
Electronic2049-9531
Publication dates
Print01 Mar 2020
Publication process dates
Deposited08 Oct 2018
Submitted15 Jul 2018
Accepted10 Oct 2018
Output statusPublished
Accepted author manuscript
File Access Level
Open
Digital Object Identifier (DOI)https://doi.org/10.1386/ajms_00011_1
LanguageEnglish
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