Above and beyond? How businesses can drive sustainable development by promoting lasting pro-environmental behaviour change: an examination of the IKEA Live Lagom project

Article


Elf, P., Isham, A. and Gatersleben, B. 2021. Above and beyond? How businesses can drive sustainable development by promoting lasting pro-environmental behaviour change: an examination of the IKEA Live Lagom project. Business Strategy and the Environment. 30 (2), pp. 1037-1050. https://doi.org/10.1002/bse.2668
TypeArticle
TitleAbove and beyond? How businesses can drive sustainable development by promoting lasting pro-environmental behaviour change: an examination of the IKEA Live Lagom project
AuthorsElf, P., Isham, A. and Gatersleben, B.
Abstract

Current global changes require new business approaches driving sustainable development on all fronts. To date, most business approaches have focused on sustainable marketing and corporate social responsibility initiatives. In this field study, we examine IKEA’s Live Lagom project, a three year behaviour change initiative that aimed to explore how to go above and beyond conventional approaches demonstrating how businesses could support sustainable development by supporting their customers’ attempts to live more sustainable lifestyles.
We examined the effectiveness of the project involving multi-faceted behaviour change interventions, testing for behavioural changes both during and after the project period. In addition, we explored changes in participants’ attitudes towards the company.
Findings show that the extensive set of interventions led to changes in pro-environmental behaviours across all three participant groups with potentially positive impacts on the customer-company relationship. The article thus provides a call for further businesses to engage in similar behaviour change projects that would allow citizens to engage in more sustainable lifestyles and behaviours across contexts.

Keywordsbehaviour change; IKEA; intervention; pro-environmental behaviour; responsible business; retailer; sustainable lifestyles
Research GroupCentre for Enterprise, Environment and Development Research (CEEDR)
PublisherWiley
JournalBusiness Strategy and the Environment
ISSN0964-4733
Electronic1099-0836
Publication dates
Online25 Oct 2020
Print01 Feb 2021
Publication process dates
Deposited08 Oct 2020
Submitted11 Jun 2020
Accepted06 Oct 2020
Output statusPublished
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Copyright Statement

© 2020 The Authors. Business Strategy and The Environment published by ERP Environment and John Wiley & Sons Ltd.
This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited.

Digital Object Identifier (DOI)https://doi.org/10.1002/bse.2668
Web of Science identifierWOS:000583793400001
LanguageEnglish
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