Collecting questionnaire and interview data: evaluating approaches to developing digital literacy skills

Book chapter


Nix, I. and Hall, M. 2016. Collecting questionnaire and interview data: evaluating approaches to developing digital literacy skills. in: SAGE Research Methods Cases London, UK SAGE Publications.
Chapter titleCollecting questionnaire and interview data: evaluating approaches to developing digital literacy skills
AuthorsNix, I. and Hall, M.
Abstract

This case study describes a method of collecting data on students? experiences of developing digital literacy (ICT) skills as part of their course at the UK?s Open University. An online reflective quiz was integrated into three health and social care modules, offering students the opportunity both to reflect on their experience of developing skills, and to give feedback to module authors. To make this quiz engaging and motivate students to complete it we used a variety of question types, including some that were interactive. We also used the quiz, very successfully, to invite students for interview. Recruiting interviewees can be a difficult process, especially with distance learners. Although there was no evidence of higher response rates, there are indications our data quality may be better than often achieved with standard questionnaires. Respondents value the reflective and interactive aspects of the quiz. Some question types, while improving the respondent experience, require extra work to extract data for analysis, but we suggest the effort is worthwhile in terms of the quality of data generated. Our method reaches all students on a module, not just a sample, and allows us to collect longitudinal data from repeated module presentations.

KeywordsCross-sectional survey; longitudinal survey; questionnaire; Moodle quiz; semi-structured interview, digital literacy, information literacy, ICT, Information and Communication Technology, skills, learning design, e-learning.
Book titleSAGE Research Methods Cases
PublisherSAGE Publications
Place of publicationLondon, UK
SeriesSAGE Research Methods Cases Part 1
ISBN
Electronic9781473949874
Publication dates
PrintJan 2016
Publication process dates
Deposited29 Nov 2021
Output statusPublished
Digital Object Identifier (DOI)https://doi.org/10.4135/978144627305015595384
LanguageEnglish
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https://repository.mdx.ac.uk/item/89961

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