A risk assessment of information security in a diet centre business: a case study

Conference paper

Annahdi, T., Alkubaisy, D. and Piras, L. 2025. A risk assessment of information security in a diet centre business: a case study. Mannion, M., Mannisto, T. and Maciaszek, L. (ed.) 20th International Conference on Evaluation of Novel Approaches to Software Engineering (ENASE). Porto (Portugal) 04 - 06 Apr 2025 SCITEPRESS - Science and Technology Publications. pp. 858-867 https://doi.org/10.5220/0013488300003928
TypeConference paper
TitleA risk assessment of information security in a diet centre business: a case study
AuthorsAnnahdi, T., Alkubaisy, D. and Piras, L.
Abstract

This paper employed the framework of Operationally Critical Threat, Asset, and Vulnerability Evaluation Allegro (OCTAVE-Allegro) to analyse the key risks and challenges faced by the business of Diet Centre X, particularly in terms of security, operational efficiency, and customer trust. The primary concerns identified include data input errors, outdated billing systems, weak password management practices, and a lack of comprehensive security awareness training. These issues pose significant risks to the centre’s productivity, financial health, and reputation. Contributions of this paper include the proposal of several lessons learned and solutions: creating a customer registration system that is connected to the client data validation in the management system, along with implementing a validation for all input fields to reduce human errors and upgrading the billing system to remove outdated payment methods and enhance the user interface, and conducting quarterly security awareness training for all employees to increase their preparedness against potential security threats.

KeywordsRisk assessment; OCTAVE-Allegro framework; small and medium-sized businesses; Information security; human error; vulnerability assessment; risk mitigation
Sustainable Development Goals9 Industry, innovation and infrastructure
Middlesex University ThemeCreativity, Culture & Enterprise
Research GroupSoftware Engineering, Theory & Algorithms (SETA) Research Group
Conference20th International Conference on Evaluation of Novel Approaches to Software Engineering (ENASE)
Page range858-867
Proceedings TitleProceedings of the 20th International Conference on Evaluation of Novel Approaches to Software Engineering - ENASE - Volume 1
EditorsMannion, M., Mannisto, T. and Maciaszek, L.
ISSN2184-4895
ISBN
Hardcover9789897587429
PublisherSCITEPRESS - Science and Technology Publications
Publication dates
Print04 Apr 2025
Publication process dates
Accepted13 Feb 2025
Deposited28 Feb 2025
Output statusPublished
Accepted author manuscript
File Access Level
Open
Copyright Statement

This is an author produced accepted manuscript version of a conference paper included in this repository with permission. The final paper is published by SCITEPRESS as: Annahdi, T., Alkubaisy, D. and Piras, L. (2025). A Risk Assessment of Information Security in a Diet Centre Business: A Case Study. In Proceedings of the 20th International Conference on Evaluation of Novel Approaches to Software Engineering - ENASE; ISBN 978-989-758-742-9; ISSN 2184-4895, SciTePress, pages 858-867. DOI: 10.5220/0013488300003928

Digital Object Identifier (DOI)https://doi.org/10.5220/0013488300003928
Web address (URL) of conference proceedingshttps://doi.org/10.5220/0000189300003928
LanguageEnglish
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