Acceptance requirements and their gamification solutions

Conference paper


Piras, L., Giorgini, P. and Mylopoulos, J. 2016. Acceptance requirements and their gamification solutions. IEEE 24th International Requirements Engineering Conference. Beijing, China 12 - 16 Sep 2016 IEEE. pp. 365-370 https://doi.org/10.1109/RE.2016.43
TypeConference paper
TitleAcceptance requirements and their gamification solutions
AuthorsPiras, L., Giorgini, P. and Mylopoulos, J.
Abstract

We live in the days of social software where social interactions, from simple notifications to complex business processes, are supported by software platforms such as Facebook and Twitter. But for any social software to be successful, it must be used by a sizeable portion of its intended user community. Usage requirements are usually referred to as Acceptance Requirements and they have been studied in the literature both for general technology as well as software. Operationalization techniques for such requirements often consist of making a game out of software usage where users are rewarded/penalized depending onthe degree of their participation. The game may be competitive or non-competitive, depending on the anticipated personality traits of intended users. Making a game out of usage is often referred to as Gamification, and gamification has attracted huge attention in the literature for the past few years because it offers a novelapproach to software technology usage. This paper proposes a generic framework for designing gamified solutions for acceptance requirements. The framework consists of a generic acceptance goal model that characterizes the problem space by capturing possible refinements for acceptance requirements, and a generic gamification model that capturespossible gamified operationalizations of acceptance requirements. These models have been extracted from the literature and they are highly dependent on context (cognitive and social) elements of the intended user community. The proposed framework isillustrated with the Meeting Scheduler exemplar.

KeywordsAcceptance requirements; gamification; context models; goal models; requirements engineering
ConferenceIEEE 24th International Requirements Engineering Conference
Page range365-370
Proceedings Title2016 IEEE 24th International Requirements Engineering Conference (RE)
ISSN
Electronic2332-6441
ISBN
Electronic9781509041213
Paperback9781509041220
PublisherIEEE
Publication dates
Online05 Dec 2016
Publication process dates
Deposited10 May 2024
Output statusPublished
Digital Object Identifier (DOI)https://doi.org/10.1109/RE.2016.43
Scopus EID2-s2.0-85007252560
Web of Science identifierWOS:000390249700044
LanguageEnglish
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