Empirical investigation into impact of IT adoption on supply chain agility in fast food sector in Pakistan

Article

Qureshi, F., Ellahi, A., Javed, Y., Rehman, M. and Rehman, H.M. 2023. Empirical investigation into impact of IT adoption on supply chain agility in fast food sector in Pakistan. Cogent Business & Management. 10 (1). https://doi.org/10.1080/23311975.2023.2170516
TypeArticle
TitleEmpirical investigation into impact of IT adoption on supply chain agility in fast food sector in Pakistan
AuthorsQureshi, F., Ellahi, A., Javed, Y., Rehman, M. and Rehman, H.M.
Abstract

Information technology and supply chain agility are in vogue. The present study aims to investigate the impact of information technology (IT) on supply chain agility and its outcomes such as cost reduction and operational performance in fast food companies’ chains. A total of 240 employees from fast food chains were selected as respondents. Data was collected using five-point Likert scale questionnaire developed from previous studies. The statistical results confirmed that adoption of IT is playing a vibrant role in achieving supply chain agility and supply chain agility helps to reduce cost and improves operational performance of firms. The study model provides a useful framework to examine the impact of IT adoption on supply chain agility and its outcomes. In conclusion, the firms have to focus on their supply chain management and make it efficient and agile by implementing the advanced technologies to gain operational performance. Implications have been discussed.

Sustainable Development Goals9 Industry, innovation and infrastructure
Middlesex University ThemeCreativity, Culture & Enterprise
PublisherTaylor & Francis (Routledge)
JournalCogent Business & Management
ISSN
Electronic2331-1975
Publication dates
Online26 Feb 2023
Print31 Dec 2023
Publication process dates
Submitted11 Mar 2022
Accepted16 Jan 2023
Deposited25 Apr 2025
Output statusPublished
Publisher's version
License
File Access Level
Open
Copyright Statement

© 2023 The Author(s). This open access article is distributed under a Creative Commons Attribution (CC-BY) 4.0 license.

Digital Object Identifier (DOI)https://doi.org/10.1080/23311975.2023.2170516
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