NHS Direct: managing demand for primary care?
Article
Mark, A. and Shepherd, I. 2007. NHS Direct: managing demand for primary care? The International Journal of Health Planning and Management. 19 (1), pp. 79-91. https://doi.org/10.1002/hpm.746
Type | Article |
---|---|
Title | NHS Direct: managing demand for primary care? |
Authors | Mark, A. and Shepherd, I. |
Abstract | This paper considers how NHS Direct is affecting demand for primary care in particular out-of-hours services from GPs. This is reviewed through a 3-year study of NHS Direct and HARMONI, the integrated telephone health helpline based in West London. It describes the policy background and development of the services on the site, and some of the outcomes of the HARMONI commissioned research to answer the question Has NHS Direct increased the workload for HARMONI doctors?. |
Publisher | Wiley |
Journal | The International Journal of Health Planning and Management |
ISSN | 1099-1751 |
Publication dates | |
2007 | |
Publication process dates | |
Deposited | 28 Nov 2008 |
Output status | Published |
Copyright Statement | Pre-refereed version as allowed by publisher. |
Digital Object Identifier (DOI) | https://doi.org/10.1002/hpm.746 |
Language | English |
File |
https://repository.mdx.ac.uk/item/80yx1
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