The impact of service quality and customer satisfaction on customer's loyalty in Jordan Islamic Bank
Conference paper
Dandis, A., Wright, L. and Cai, H. 2014. The impact of service quality and customer satisfaction on customer's loyalty in Jordan Islamic Bank. 47th Academy of Marketing Conference AM2014 - Marketing Dimensions: People, places and spaces. Bournemouth, United Kingdom 07 - 10 Jul 2014
| Type | Conference paper |
|---|---|
| Title | The impact of service quality and customer satisfaction on customer's loyalty in Jordan Islamic Bank |
| Authors | Dandis, A., Wright, L. and Cai, H. |
| Conference | 47th Academy of Marketing Conference AM2014 - Marketing Dimensions: People, places and spaces |
| Publication dates | |
| Jul 2014 | |
| Publication process dates | |
| Deposited | 04 May 2016 |
| Accepted | 12 Mar 2014 |
| Output status | Published |
| First submitted version | |
| Web address (URL) | https://www.academyofmarketing.org/index.php?option=com_docman&Itemid=598&alias=46-am2014-conference-abstracts&category_slug=conference&lang=en&view=download |
| Language | English |
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