Logistics and performance in the shipping industry

This paper conceptually investigates the effects of Strategic Human Resources Management on the performance of shipping firms within the global shipping industry. The paper's conceptual findings show that all three components of strategic HRM, i.e. selection and recruitment, retention and staff termination, have a positive effect on the operational performance of shipping firms. However, implementation of each aspect of strategic HRM is important. The employee must be placed at the centre of the implementation process. Ignoring the employee’s needs can have a negative effect on operational performance.

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