Can intensive three-day programmes improve nurses' communication skills in cancer care?
Article
Wilkinson, S., Leliopoulou, C., Gambles, M. and Roberts, A. 2003. Can intensive three-day programmes improve nurses' communication skills in cancer care? Psycho-Oncology. 12 (8), pp. 747-759. https://doi.org/10.1002/pon.698
Type | Article |
---|---|
Title | Can intensive three-day programmes improve nurses' communication skills in cancer care? |
Authors | Wilkinson, S., Leliopoulou, C., Gambles, M. and Roberts, A. |
Abstract | Effective communication is widely regarded as a crucial component of patient care that can determine patient satisfaction, compliance and recovery. The plethora of communication skills training programmes available to health professionals is also a testament to the importance of this element of care. However a review of studies evaluating the effectiveness of such training programmes concluded that little behavioural change in health professionals' communication skills was evident. This paper reports the findings of a programme offered to cancer/palliative care nurses (n=108) via eight condensed three-day workshops at various UK venues. Behavioural change was assessed through evaluation of audiotaped nursing assessments made pre- and six weeks post-course, scored along nine previously identified key communication areas. Mean overall scores rose by 6 points ( p<0.001) to 20 (out of 27) with statistically significant improvements on eight of the nine individual areas. Improvements in subjective levels of confidence in the areas of communication found difficult pre-course were observed immediately post-course ( p<0.001) and were still evident six weeks later. Similar improvements immediately post-course for teaching communication skills to colleagues ( p<0.001) were further improved six weeks post-course for seven of the eight areas assessed. These results suggest that three-day training courses can lead to clinically relevant behavioural change and improvements in perceived confidence in communication and dissemination of skills. |
Sustainable Development Goals | 4 Quality education |
Middlesex University Theme | Health & Wellbeing |
Publisher | Wiley Interscience |
Journal | Psycho-Oncology |
ISSN | 1057-9249 |
Electronic | 1099-1611 |
Publication dates | |
Online | 20 May 2003 |
12 Dec 2003 | |
Publication process dates | |
Deposited | 27 Sep 2022 |
Accepted | 08 Oct 2002 |
Output status | Published |
Digital Object Identifier (DOI) | https://doi.org/10.1002/pon.698 |
Language | English |
https://repository.mdx.ac.uk/item/8q00w
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