How can HR navigate the challenge of ChatGPT?

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King, S. 2023. How can HR navigate the challenge of ChatGPT? Informa Connect.
TypeBlog
TitleHow can HR navigate the challenge of ChatGPT?
AuthorsKing, S.
Abstract

Exciting tools such as ChatGPT offer promising opportunities. However, caution is warranted, as evidenced by widely reported cases.

AI is not a novel technology, and its integration into human resources processes and policies has been ongoing. Given the current media coverage and political debates, some managers may be wondering about the implications. The answer lies in the rise of large language models (LLMs) and new general AI systems that have the ability to ‘learn’ and surpass their original tasks. In some cases, programmers themselves struggle to track how an AI tool acquires knowledge or produces results. This uncertainty is heightened by the fact that widely used tools are often provided free of charge by organisations operating in a regulatory gray area.

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KeywordsHuman Resources; Innovation; AI; ChatGPT; Artificial Intelligence; Policies
Sustainable Development Goals9 Industry, innovation and infrastructure
Middlesex University ThemeCreativity, Culture & Enterprise
LanguageEnglish
Publication or CollectionHR Observer
PublisherInforma Connect
Publication dates
Online22 Jun 2023
Publication process dates
Accepted16 Jun 2023
Deposited23 Oct 2023
Output statusPublished
Web address (URL)https://www.thehrobserver.com/indepth/how-can-hr-navigate-the-challenge-of-chatgpt/
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