Developing knowledge management capabilities: a structured approach.

Article

Sandhawalia, B. and Dalcher, D. 2011. Developing knowledge management capabilities: a structured approach. Journal of Knowledge Management. 15 (2), pp. 313-328. https://doi.org/10.1108/13673271111119718
TypeArticle
TitleDeveloping knowledge management capabilities: a structured approach.
AuthorsSandhawalia, B. and Dalcher, D.
Abstract

Purpose – Knowledge management (KM) needs a systematic approach to develop capabilities which accelerate the evolution of knowledge into a key organizational resource. This paper aims to address this issue.
Design/methodology/approach – This paper reports the empirical findings of a case study offering insights into the infrastructure and process capabilities required to provide knowledge support for organizational routines and activities.
Findings – It also presents a four-stage framework that helps to make sense of the development of capabilities during the implementation of KM initiatives.
Practical implications – The research moves KM capability development from being a mere concept to being a clearly articulated set of stages, which underpin organizational growth.
Originality/value – As above, the research moves KM capability development from being a mere concept to being a clearly articulated set of stages, which underpin organizational growth.

PublisherEmerald Publishing Limited
JournalJournal of Knowledge Management
ISSN1367-3270
Publication dates
Print2011
Publication process dates
Deposited05 Jan 2011
Output statusPublished
Digital Object Identifier (DOI)https://doi.org/10.1108/13673271111119718
LanguageEnglish
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