Users or supporters? Understanding motivations and behaviors of museum members

Article

Slater, A. 2003. Users or supporters? Understanding motivations and behaviors of museum members. Curator: The Museum Journal. 46 (2), pp. 182-207. https://doi.org/10.1111/j.2151-6952.2003.tb00086.x
TypeArticle
TitleUsers or supporters? Understanding motivations and behaviors of museum members
AuthorsSlater, A.
Abstract

Research into museum membership schemes and their members is limited and
fragmented. This study presents an overview of existing research as a contextual
framework for a study of the motivations and behavior of members of a British
national museum. The paper examines factors such as members’ motives for joining,
their usage of benefits, the value they place on membership, and their feelings
about the host organization. It concludes with advice as to how membership managers
can more effectively manage their own membership organization.

Keywordsmuseum, friends, membership, motivations
PublisherWiley
JournalCurator: The Museum Journal
ISSN0011-3069
Electronic2151-6952
Publication dates
PrintApr 2003
Publication process dates
Deposited22 Mar 2013
Output statusPublished
Publisher's version
Digital Object Identifier (DOI)https://doi.org/10.1111/j.2151-6952.2003.tb00086.x
LanguageEnglish
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