Social contribution settings and newcomer retention in humanitarian crowd mapping

Conference paper


Dittus, M., Quattrone, G. and Capra, L. 2016. Social contribution settings and newcomer retention in humanitarian crowd mapping. 8th International Conference Social Informatics (SocInfo 2016). Bellevue, WA, USA 11 - 14 Nov 2016 Springer. pp. 179-193 https://doi.org/10.1007/978-3-319-47874-6_13
TypeConference paper
TitleSocial contribution settings and newcomer retention in humanitarian crowd mapping
AuthorsDittus, M., Quattrone, G. and Capra, L.
Abstract

Organisers of crowd mapping initiatives seek to identify practices that foster an active contributor community. Theory suggests that social contribution settings can provide important support functions for newcomers, yet to date there are no empirical studies of such an effect. We present the first study that evaluates the relationship between colocated practice and newcomer retention in a crowd mapping community, involving hundreds of first-time participants. We find that certain settings are associated with a significant increase in newcomer retention, as are regular meetings, and a greater mix of experiences among attendees. Factors relating to the setting such as food breaks and technical disruptions have comparatively little impact. We posit that successful social contribution settings serve as an attractor: they provide opportunities to meet enthusiastic contributors, and can capture prospective contributors who have a latent interest in the practice.

Conference8th International Conference Social Informatics (SocInfo 2016)
Page range179-193
ISSN0302-9743
ISBN
Hardcover9783319478739
PublisherSpringer
Publication dates
Print19 Oct 2016
Publication process dates
Deposited06 Jul 2018
Accepted31 Aug 2016
Output statusPublished
Accepted author manuscript
Copyright Statement

This is a post-peer-review, pre-copyedit version of an article published in SocInfo 2016: Social Informatics . The final authenticated version is available online at: http://dx.doi.org/10.1007/978-3-319-47874-6_13

Additional information

Published as: Dittus M., Quattrone G., Capra L. (2016) Social Contribution Settings and Newcomer Retention in Humanitarian Crowd Mapping. In: Spiro E., Ahn YY. (eds) Social Informatics. SocInfo 2016. Lecture Notes in Computer Science, vol 10047. Springer, Cham

Digital Object Identifier (DOI)https://doi.org/10.1007/978-3-319-47874-6_13
LanguageEnglish
Book titleSocInfo 2016: Social Informatics
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