Enhancing student support via the application of a voice user interface system

Conference paper

Seeroo, O. and Bekaroo, G. 2021. Enhancing student support via the application of a voice user interface system. icARTi 2021. Virtual Event, Mauritius 09 - 10 Dec 2021 Association for Computing Machinery (ACM). pp. 1-6 https://doi.org/10.1145/3487923.3487936
TypeConference paper
TitleEnhancing student support via the application of a voice user interface system
AuthorsSeeroo, O. and Bekaroo, G.
Abstract

Within higher education, student support is essential to enhance student learning experiences in order to improve academic success. Key struggles that Computer Science students face during their studies at university include academic writing and programming. As such, many students find these topics challenging whereby even reducing interest in the subject. With the significant growth of technology during recent years to bridge the gap of human computer interaction with the real world, Voice User Interfaces (VUI) can potentially be used as solution within student support systems. This paper investigates the application of a VUI system aimed at providing student support and derives insights on user experience. As part of this study, a VUI prototype was designed and implemented to help Computer Science students in their studies by providing academic guides notably on academic writing, referencing, and programming. Evaluation involved the application of the User Experience Questionnaire (UEQ) to assess three constructs notably, response behavior, response quality and compensability.

ConferenceicARTi 2021
Page range1-6
Proceedings TitleProceedings of the International Conference on Artificial Intelligence and its Applications
ISBN
Hardcover9781450385756
PublisherAssociation for Computing Machinery (ACM)
Publication dates
Online28 Oct 2021
Print09 Dec 2021
Publication process dates
Deposited08 Nov 2021
Accepted20 Aug 2021
Output statusPublished
Digital Object Identifier (DOI)https://doi.org/10.1145/3487923.3487936
LanguageEnglish
Book titleicARTi '21: Proceedings of the International Conference on Artificial Intelligence and its Applications
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