A card-sorting probe of e-banking trust perceptions.

Book chapter

French, T., Liu, K. and Springett, M. 2007. A card-sorting probe of e-banking trust perceptions. in: Ball, L. (ed.) People and computers XXI: HCI-- but not as we know it: proceedings of HCI 2007, the 21st British HCI group annual conference. Swindon British Computer Society.
Chapter titleA card-sorting probe of e-banking trust perceptions.
AuthorsFrench, T., Liu, K. and Springett, M.
Book titlePeople and computers XXI: HCI-- but not as we know it: proceedings of HCI 2007, the 21st British HCI group annual conference.
EditorsBall, L.
PublisherBritish Computer Society
Place of publicationSwindon
ISBN
Hardcover1902505948
Publication dates
Print2007
Publication process dates
Deposited30 Apr 2009
Output statusPublished
Additional information

Conference held at University of Lancaster, UK, 3-7 September 2007.

LanguageEnglish
Permalink -

https://repository.mdx.ac.uk/item/818w8

Log in to edit
  • 55
    total views
  • 0
    total downloads
  • 0
    views this month
  • 0
    downloads this month

Export as

Related outputs

‘We’re not that gullible!’ Revealing dark pattern mental models of 11-12 year-old Scottish children
Renaud, K., Sengal, C., Coopamootoo, K., Clift, B., Taylor, J., Springett, M. and Morrison, B 2024. ‘We’re not that gullible!’ Revealing dark pattern mental models of 11-12 year-old Scottish children. ACM Transactions on Computer-Human Interaction. https://doi.org/10.1145/3660342
An analysis of social interaction between novice older adults when learning gesture-based skills through simple digital games
Springett, M., Mihajlov, M., Brzovska, E., Orozel, M., Elsner, V., Oppl, S., Stary, C., Keith, S. and Richardson, J. 2021. An analysis of social interaction between novice older adults when learning gesture-based skills through simple digital games. Universal Access in the Information Society. https://doi.org/10.1007/s10209-021-00793-4
Using argumentation to solve conflicting situations in users' preferences in ambient assisted living
Oguego, C., Augusto, J., Springett, M., Quinde, M. and James-Reynolds, C. 2021. Using argumentation to solve conflicting situations in users' preferences in ambient assisted living. Applied Artificial Intelligence. 35 (15), pp. 2327-2369. https://doi.org/10.1080/08839514.2021.1966986
An interface for managing users' preferences in AmI
Oguego, C., Augusto, J., Springett, M., Quinde, M. and James-Reynolds, C. 2019. An interface for managing users' preferences in AmI. 15th International Conference on Intelligent Environments. Rabat, Morocco 24 - 27 Jun 2019 Institute of Electrical and Electronics Engineers (IEEE). pp. 56-59 https://doi.org/10.1109/IE.2019.00009
Learning to drag: the effects of social interactions in touch gestures learnability for older adults
Mihajlov, M., Springett, M. and Lai-Chong Law, E. 2019. Learning to drag: the effects of social interactions in touch gestures learnability for older adults. Lee, B. and Lee, G. (ed.) 2019 ACM International Conference on Interactive Surfaces and Spaces. KAIST, Daejeon, South Korea 10 - 13 Nov 2019 New York, NY, United States. Association for Computing Machinery (ACM). pp. 205-215 https://doi.org/10.1145/3343055.3359716
Issues faced by vision-impaired users of interactive TV search facilities
Springett, M., Griffiths, R. and Mihajlov, M. 2017. Issues faced by vision-impaired users of interactive TV search facilities. Australian Computer Science Week 2017. Geelong, Australia 31 Jan - 03 Feb 2017 Association for Computing Machinery (ACM). https://doi.org/10.1145/3014812.3014824
The effect of dyadic interactions on learning rotate gesture for technology-naïve older adults
Mihajlov, M., Law, E. and Springett, M. 2016. The effect of dyadic interactions on learning rotate gesture for technology-naïve older adults. Zhou, J. and Salvendy, G. (ed.) International Symposium on Interactive Technology and Ageing Populations (IxAP) 2016. Kochi, Japan 20 - 22 Oct 2016 New York, NY, USA Association for Computing Machinery (ACM). pp. 99-108 https://doi.org/10.1145/2996267.2996277
Using argumentation to manage users' preferences
Oguego, C., Augusto, J., Muñoz, A. and Springett, M. 2018. Using argumentation to manage users' preferences. Future Generation Computer Systems. 81, pp. 235-243. https://doi.org/10.1016/j.future.2017.09.040
A survey on managing users' preferences in ambient intelligence
Oguego, C., Augusto, J., Muñoz Ortega, A. and Springett, M. 2018. A survey on managing users' preferences in ambient intelligence. Universal Access in the Information Society. 17 (1), pp. 97-114. https://doi.org/10.1007/s10209-017-0527-y
Integrating the strengths of cognitive emotion models with traditional HCI analysis tools
Springett, M., Law, E. and Coulson, M. 2015. Integrating the strengths of cognitive emotion models with traditional HCI analysis tools. Universal Access in the Information Society. 14 (2), pp. 203-214. https://doi.org/10.1007/s10209-013-0335-y
Intuitive learnability of touch gestures for technology-naïve older adults
Mihajlov, M., Lai-Chong Law, E. and Springett, M. 2015. Intuitive learnability of touch gestures for technology-naïve older adults. Interacting with Computers. 27 (3), pp. 344-356. https://doi.org/10.1093/iwc/iwu044
The case for integrating needs and preferences in the internet of things
Heath, A., Whitney, G., Kolar, I. and Springett, M. 2013. The case for integrating needs and preferences in the internet of things. The Sixth International Conference on Advances in Human Oriented and Personalized Mechanisms, Technologies, and Services: CENTRIC 2013. Venice, Italy 27 Oct - 01 Nov 2013
Patients, trust and ethics in information privacy in eHealth
Duquenoy, P., Mekawie, N. and Springett, M. 2013. Patients, trust and ethics in information privacy in eHealth. in: George, C., Whitehouse, D. and Duquenoy, P. (ed.) eHealth: legal, ethical and governance challenges Germany Springer. pp. 275-295
Innovation for an inclusive future
Springett, M., Rice, M., Carmichael, A. and Griffiths, R. 2009. Innovation for an inclusive future. Lecture Notes in Computer Science. 2009 (5727), pp. 967-968. https://doi.org/10.1007/978-3-642-03658-3
Developing novel iTV applications: a user centric analysis.
French, T. and Springett, M. 2003. Developing novel iTV applications: a user centric analysis. in: Masthoff, J., Griffiths, R. and Pemberton, L. (ed.) European conference on interactive television: from viewers to actors? : proceedings University of Brighton.
Towards an e-service semiotic trust framework.
Springett, M., French, T. and Liu, K. 2006. Towards an e-service semiotic trust framework. Conference on Action in Language, Organisations and Information Systems (ALOIS-2006). Boras, Sweden
Model mismatch analysis: towards a deeper explanation of users' usability problems.
Sutcliffe, A., Ryan, M., Doubleday, A. and Springett, M. 2000. Model mismatch analysis: towards a deeper explanation of users' usability problems. Behaviour and Information Technology. 19 (1), pp. 43-55.
Towards the integration of user experience factors into error classification for evaluation.
Springett, M. 2004. Towards the integration of user experience factors into error classification for evaluation. in: Fincher, S. (ed.) Design for life: proceedings of HCI 2004. Berlin Springer.
Inclusive interactive television: setting the agenda for innovative research.
Springett, M., Griffiths, R., Rice, M. and Carmichael, A. 2008. Inclusive interactive television: setting the agenda for innovative research. in: Tscheligi, M., Obrist, M. and Lugmayr, A. (ed.) Changing television environments 6th European conference, EuroITV 2008: proceedings. Berlin Springer.
Innovation for inclusive design: an approach to exploring the iDTV design space.
Springett, M. and Griffiths, R. 2008. Innovation for inclusive design: an approach to exploring the iDTV design space. in: Masthoff, J., Panabaker, S., Sullivan, M. and Lugmayr, A. (ed.) Proceeding of the 1st international conference on designing interactive user experiences for TV and video. Association for computing machinery. pp. 49-58
Innovation, participation and service design: working out inclusive DTV design through driving the task-artefact cycle.
Springett, M. and Griffiths, R. 2008. Innovation, participation and service design: working out inclusive DTV design through driving the task-artefact cycle. Digital television revisited: linking users, markets and policies, COST 298 open workshop. Budapest, Hungary.
The use of stalking-horse evaluation prototypes for probing DTV accessibility requirements.
Springett, M. and Griffiths, R. 2008. The use of stalking-horse evaluation prototypes for probing DTV accessibility requirements. in: Lekakos, G., Chorianopoulos, K. and Doukidis, G. (ed.) Interactive digital television: technologies and applications. Hershey, PA. IGI Pub..
Accessibility of interactive television for users with low vision: learning from the web.
Springett, M. and Griffiths, R. 2007. Accessibility of interactive television for users with low vision: learning from the web. in: Cesar, P., Chorianopoulos, K. and Jensen, J. (ed.) Interactive TV: a shared experience: 5th European conference, EuroITV 2007: proceedings. Berlin Springer.
Assessing user experiences within interaction: experience as a qualitative state and experience as a causal event
Springett, M. 2008. Assessing user experiences within interaction: experience as a qualitative state and experience as a causal event. Law, E., Bevan, N., Christou, G., Springett, M. and Larusdottir, M. (ed.) Toulouse Institute of Research in Informatics of Toulouse.
Artefacts and the psychological probing of users
Springett, M. 2003. Artefacts and the psychological probing of users. in: Stephanidis, C. (ed.) Universal access in HCI: inclusive design in the information society Mahwah, N.J., USA Lawrence Erlbaum Associates..
Towards the maturation of IT usability evaluation (MAUSE).
Law, E., Hvanberg, E., Cockton, G., Palanque, P., Scapin, D., Springett, M., Stary, C. and Vanderdonckt, J. 2005. Towards the maturation of IT usability evaluation (MAUSE). in: Costabile, M. and Paterno, F. (ed.) Human-computer interaction: INTERACT 2005: IFIP TC13 international conference: proceedings. Berlin Springer.
Purpose and context: selecting multiple methods for evaluating a pilot public information terminal.
Keith, S., Springett, M. and Wong, B. 2005. Purpose and context: selecting multiple methods for evaluating a pilot public information terminal. in: Bust, P. and McCabe, P. (ed.) Contemporary ergonomics. 2005 Taylor and Francis.
Trusted and trustworthy digital interactive TV: paradise lost or a paradise (to be) regained?
French, T. and Springett, M. 2005. Trusted and trustworthy digital interactive TV: paradise lost or a paradise (to be) regained? in: EuroITV 2005, 3rd European conference on interactive television, user-centered ITV systems, progammes and applications. Aalborg U. P..
Affective and rational trust factors in e-banking.
French, T., Liu, K. and Springett, M. 2007. Affective and rational trust factors in e-banking. in: Jetter, H. and Gerken, J. (ed.) A simplified model of user experience for practical application. Konstanz Bibliothek der Universität Konstanz.
Characterising and understanding intangible trust factors.
French, T. and Springett, M. 2005. Characterising and understanding intangible trust factors. in: Knight, J. and Sheridan, J. (ed.) Proceedings of the 2nd international design and engagability conference (IDEC), September 6th 2005: engagability & design. Birmingham UCE Birmingham, Institute of Art and Design.
Reciprocal modelling as a mechanism for creative cooperation.
Cook, J. and Springett, M. 2000. Reciprocal modelling as a mechanism for creative cooperation. in: Proceedings of the AISB'00 symposium on creative & cultural aspects and applications of AI & cognitive Science. Society for the Study of Artificial Intelligence and the Simulation of Behaviour.
Evaluating cause and effect in user experience digital creativity
Springett, M. 2009. Evaluating cause and effect in user experience digital creativity. Digital Creativity. 20 (3), pp. 197-204. https://doi.org/10.1080/14626260903083637
Fit for purpose evaluation: the case of a public information kiosk for the socially disadvantaged.
Wong, B., Springett, M. and Keith, S. 2005. Fit for purpose evaluation: the case of a public information kiosk for the socially disadvantaged. in: People and Computers XIX - The Bigger Picture: Proceedings of HCI 2005 (BCS Conference) Springer Verlag. pp. 149-165