Using argumentation to solve conflicting situations in users' preferences in ambient assisted living

Article

Oguego, C., Augusto, J., Springett, M., Quinde, M. and James-Reynolds, C. 2021. Using argumentation to solve conflicting situations in users' preferences in ambient assisted living. Applied Artificial Intelligence. 35 (15), pp. 2327-2369. https://doi.org/10.1080/08839514.2021.1966986
TypeArticle
TitleUsing argumentation to solve conflicting situations in users' preferences in ambient assisted living
AuthorsOguego, C., Augusto, J., Springett, M., Quinde, M. and James-Reynolds, C.
Abstract

Preferences are fundamental in decision making, so understanding preference management is key in developing systems that guide the choices of the users. These choices can be decided through argument(s) which are known to have various strengths, as one argument can rely on more certain or vital information than the other. We explored argumentation technique from a previous study, and validated its potentials by applying to it several real life scenarios. The exploration demonstrates the usefulness of argumentation in handling conflicting preferences and inconsistencies, and provides effective ways to manage, reason and represents users' preferences.
Using argumentation, we provide a practical implementation of a system to manage conflicting situations, and a simple interface that aids the flow of preferences from users to the system. We illustrated using the interface, how the changes in users' preferences can effect system output in a smart home. This article describes the functionalities of the implemented system, and illustrates the functions by solving some of the complexities in users' preferences in a real smart home. The system detects potential conflicts, and tries solve them using a redefined precedence order among some preference criteria. We also show how our system is capable of interacting with external sources data. The system was used to access and use live data of a UK supermarket chain store, through their application programming interface (API) and provide users suggestions on their eating habits, based on their set preference(s). The system was used to filter specific products from the live data, and check the product description, before advising the user accordingly.

KeywordsArgumentation; Preferences; Smart Home; Ambient Assisted Living
Research GroupResearch Group on Development of Intelligent Environments
PublisherTaylor and Francis
JournalApplied Artificial Intelligence
ISSN0883-9514
Electronic1087-6545
Publication dates
Online28 Oct 2021
Print15 Dec 2021
Publication process dates
Deposited02 Feb 2021
Submitted18 Oct 2019
Accepted21 Jan 2021
Output statusPublished
Accepted author manuscript
Copyright Statement

This is an Accepted Manuscript of an article published by Taylor & Francis in Applied Artificial Intelligence: An International Journal on 28 Oct 2021, available online: http://www.tandfonline.com/10.1080/08839514.2021.1966986

Digital Object Identifier (DOI)https://doi.org/10.1080/08839514.2021.1966986
LanguageEnglish
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Dafoulas, G., Cardoso Maia, C., Ali, A., Augusto, J. and Lopez, V. 2017. Understanding collaboration in Global Software Engineering (GSE) teams with the use of sensors: introducing a multi-sensor setting for observing social and human aspects in project management. IE 2017 - 13th International Conference on Intelligent Environments (IE’17). Seoul, Korea (South) 21 - 25 Aug 2017 Institute of Electrical and Electronics Engineers (IEEE). pp. 114-121 https://doi.org/10.1109/IE.2017.40
Security and privacy requirements engineering for human centric IoT systems using eFRIEND and Isabelle
Kammueller, F., Augusto, J. and Jones, S. 2017. Security and privacy requirements engineering for human centric IoT systems using eFRIEND and Isabelle. IEEE/ACIS 15th International Conference on Software Engineering Research, Management and Application, SERA2017. University of Greenwich, London, United Kingdom 07 - 09 Jun 2017 Institute of Electrical and Electronics Engineers (IEEE). https://doi.org/10.1109/SERA.2017.7965758
Improved multi-user interaction in a smart environment through a preference-based conflict resolution virtual assistant
Nurgaliyev, K., Di Mauro, D., Khan, N. and Augusto, J. 2017. Improved multi-user interaction in a smart environment through a preference-based conflict resolution virtual assistant. 13th International Conference on Intelligent Environments (IE’17). Seoul, South Korea 23 - 25 Aug 2017 Institute of Electrical and Electronics Engineers (IEEE). pp. 100-107 https://doi.org/10.1109/IE.2017.21
New methods for stress assessment and monitoring at the workplace
Carneiro, D., Novais, P., Augusto, J. and Payne, N. 2019. New methods for stress assessment and monitoring at the workplace. IEEE Transactions on Affective Computing. 10 (2), pp. 237-254. https://doi.org/10.1109/TAFFC.2017.2699633
Is Context-aware Reasoning = Case-based Reasoning?
Khan, N., Alegre, U., Kramer, D. and Augusto, J. 2017. Is Context-aware Reasoning = Case-based Reasoning? Tenth Interdisciplinary Conference on Modelling and Using Context. Paris, France 20 - 23 Jun 2017 Springer. pp. 418-431 https://doi.org/10.1007/978-3-319-57837-8_35
A framework for distributed interaction in intelligent environments
DiMauro, D., Augusto, J., Origlia, A. and Cutugno, F. 2017. A framework for distributed interaction in intelligent environments. AmI 2017: 2017 European Conference on Ambient Intelligence. Malaga, Spain 26 - 28 Apr 2017 Springer. pp. 136-151 https://doi.org/10.1007/978-3-319-56997-0_11
Supporting context-aware engineering based on stream reasoning
Kramer, D. and Augusto, J. 2017. Supporting context-aware engineering based on stream reasoning. CONTEXT'17: 10th International and Interdisciplinary Conference on Modeling and Using Context. Paris, France 20 - 23 Jun 2017 Springer. pp. 440-453 https://doi.org/10.1007/978-3-319-57837-8_37
The use of physical artefacts in undergraduate computer science teaching
Currie, E. and James-Reynolds, C. 2017. The use of physical artefacts in undergraduate computer science teaching. E-Learning, E-Education, and Online Training Third International Conference, eLEOT 2016. Dublin, Ireland 31 Aug - 02 Sep 2016 Springer. https://doi.org/10.1007/978-3-319-49625-2_15
Literature review on the use of action research in higher education
Gibbs, P., Cartney, P., Wilkinson, K., Parkinson, J., Cunningham, S., James-Reynolds, C., Zoubir, T., Brown, V., Barter, P., Sumner, P., MacDonald, A., Dayananda, A. and Pitt, A. 2017. Literature review on the use of action research in higher education. Educational Action Research. 25 (1), pp. 3-22. https://doi.org/10.1080/09650792.2015.1124046
A formal methodology to design and deploy dependable wireless sensor networks
Testa, A., Cinque, M., Coronato, A. and Augusto, J. 2017. A formal methodology to design and deploy dependable wireless sensor networks. Sensors. 17 (1). https://doi.org/10.3390/s17010019
A stigmergic approach to indoor localization using bluetooth low energy beacons
Palumbo, F., Barsocchi, P., Chessa, S. and Augusto, J. 2015. A stigmergic approach to indoor localization using bluetooth low energy beacons. 3rd Workshop on Activity Monitoring by Multiple Distributed Sensing (AMMDS). Karslrhue, Germany 25 - 28 Aug 2015 IEEE. pp. 1-6 https://doi.org/10.1109/AVSS.2015.7301734
Interactive evolutionary generative art
Hernandez Mengesha, L. and James-Reynolds, C. 2016. Interactive evolutionary generative art. AI-2016 Thirty-sixth SGAI International Conference on Artificial Intelligence. Cambridge, UK 13 - 15 Dec 2016 Springer. pp. 377-382 https://doi.org/10.1007/978-3-319-47175-4_28
Engineering context-aware systems and applications: a survey
Alegre, U., Augusto, J. and Clark, T. 2016. Engineering context-aware systems and applications: a survey. Journal of Systems and Software. 117, pp. 55-83. https://doi.org/10.1016/j.jss.2016.02.010
The heuristic strategies for assessing wireless sensor network: an event-based formal approach
Testa, A., Cinque, M., Coronato, A., De Pietro, G. and Augusto, J. 2015. The heuristic strategies for assessing wireless sensor network: an event-based formal approach. Journal of Heuristics. 21 (2), pp. 145-175. https://doi.org/10.1007/s10732-014-9258-x
Flexible context aware interface for ambient assisted living
McNaull, J., Augusto, J., Mulvenna, M. and McCullagh, P. 2014. Flexible context aware interface for ambient assisted living. Human-centric Computing and Information Sciences. 4 (1). https://doi.org/10.1186/2192-1962-4-1
An investigation into the efficacy of avatar-based systems for student advice
Currie, E., Harvey, P., Daryanani, P., Augusto, J., Arif, R. and Ali, A. 2016. An investigation into the efficacy of avatar-based systems for student advice. EAI Endorsed Transactions on e-Learning. 3 (11). https://doi.org/10.4108/eai.15-6-2016.151450
Co-creation of smart technology with (and for) people with special needs
Augusto, J., Kramer, D., Alegre, U., Covaci, A. and Santokhee, A. 2016. Co-creation of smart technology with (and for) people with special needs. 7th International Conference on Software Development and Technologies for Enhancing Accessibility and Fighting Info-exclusion. Vila Real, Portugal 01 - 03 Dec 2016 Association for Computing Machinery (ACM). pp. 39-46 https://doi.org/10.1145/3019943.3019950
EEuGene: employing electroencephalograph signals in the rating strategy of a hardware-based interactive genetic algorithm
James-Reynolds, C. and Currie, E. 2016. EEuGene: employing electroencephalograph signals in the rating strategy of a hardware-based interactive genetic algorithm. AI-2016 Thirty-sixth SGAI International Conference on Artificial Intelligence. Cambridge, UK 13 - 15 Dec 2016 Springer. pp. 343-353 https://doi.org/10.1007/978-3-319-47175-4_25
Enhancing student support with a virtual assistant
Harvey, P., Currie, E., Daryanani, P. and Augusto, J. 2016. Enhancing student support with a virtual assistant. Vincenti, G., Bucciero, A. and Vaz de Carvalho, C. (ed.) eLEOT 2015: 2nd EAI International Conference on e-Learning e-Education and Online Training. Novedrate, Italy 16 - 18 Sep 2015 Springer. pp. 101-109 https://doi.org/10.1007/978-3-319-28883-3_13
Temporal reasoning for intuitive specification of context-awareness
Alegre, U., Augusto, J. and Aztiria, A. 2014. Temporal reasoning for intuitive specification of context-awareness. 10th International Conference on Intelligent Environments - IE'14. Shanghai, China 30 Jun - 04 Jul 2014 Institute of Electrical and Electronics Engineers (IEEE). pp. 234-241
Advancing ambient assisted living with caution
Huyck, C., Augusto, J., Gao, X. and Botia, J. 2015. Advancing ambient assisted living with caution. in: Helfert, M., Holzinger, A., Ziefle, M., Fred, A., O'Donoghue, J. and Röcker, C. (ed.) Information and Communication Technologies for Ageing Well and e-Health: First International Conference, ICT4AgeingWell 2015, Lisbon, Portugal, May 20-22, 2015. Revised Selected Papers Springer.
Eugene: a generic interactive genetic algorithm controller
James-Reynolds, C. and Currie, E. 2015. Eugene: a generic interactive genetic algorithm controller. AI-2015: Thirty-fifth SGAI International Conference on Artificial Intelligence. Cambridge, UK 15 - 17 Dec 2015 Springer International Publishing. pp. 361-366
Assessing real world imagery in virtual environments for people with cognitive disabilities
Covaci, A., Kramer, D., Augusto, J., Rus, S. and Braun, A. 2015. Assessing real world imagery in virtual environments for people with cognitive disabilities. Intelligent Environments 2015. Prague, Czech Republic 15 - 17 Jul 2015 Institute of Electrical and Electronics Engineers (IEEE). pp. 41-48
Spatial health systems: the state of the art
Gottfried, B., Aghajan, H., Wong, K., Augusto, J., Guesgen, H., Kirste, T. and Lawo, M. 2014. Spatial health systems: the state of the art. in: Holzinger, A., Ziefle, M. and Roecker, C. (ed.) Smart health. State of the art Springer Verlag. pp. 41-70
Developing navigational services for people with Down's Syndrome
Kramer, D., Covaci, A. and Augusto, J. 2015. Developing navigational services for people with Down's Syndrome. 2015 International Conference on Intelligent Environments. Prague, Czech Republic 15 - 17 Jul 2015 Institute of Electrical and Electronics Engineers (IEEE). pp. 128-131 https://doi.org/10.1109/IE.2015.26
Integrating the strengths of cognitive emotion models with traditional HCI analysis tools
Springett, M., Law, E. and Coulson, M. 2015. Integrating the strengths of cognitive emotion models with traditional HCI analysis tools. Universal Access in the Information Society. 14 (2), pp. 203-214. https://doi.org/10.1007/s10209-013-0335-y
Context-awareness to increase inclusion of people with DS in society
Kramer, D., Augusto, J. and Clark, T. 2014. Context-awareness to increase inclusion of people with DS in society. AAAI 14: Workshop on Artificial Intelligence Applied to Assistive Technologies and Smart Environments (ATSE 2014). Quebec City, Quebec, Canada 27 - 31 Jul 2014 Association for the Advancement of Artificial Intelligence (AAAI). pp. 27-31
Night optimised care technology for users needing assisted lifestyles
Augusto, J., Mulvenna, M., Zheng, H., Wang, H., Martin, S., McCullagh, P. and Wallace, J. 2014. Night optimised care technology for users needing assisted lifestyles. Behaviour and Information Technology. 33 (12), pp. 1261-1277. https://doi.org/10.1080/0144929X.2013.816773
Personalized smart environments to increase inclusion of people with Down's Syndrome
Augusto, J., Grimstad, T., Wichert, R., Schulze, E., Braun, A., Rødevand, G. and Ridley, V. 2013. Personalized smart environments to increase inclusion of people with Down's Syndrome. Augusto, J., Wichert, R., Collier, R., Keyson, D., Salah, A. and Tan, A. (ed.) International Joint Conference on Ambient Intelligence. Dublin, Ireland Springer International. https://doi.org/10.1007/978-3-319-03647-2_16
Reflections on ambient intelligence systems handling of user preferences and needs
Augusto, J. 2014. Reflections on ambient intelligence systems handling of user preferences and needs. The 10th International Conference on Intelligent Environments (IE'14). Shanghai, P.R. China 29 Jun - 04 Jul 2014 Institute of Electrical and Electronics Engineers (IEEE). pp. 369-371
AAL4DS (Can AAL technology help people with Down’s Syndrome to live better lives?)
Augusto, J. 2012. AAL4DS (Can AAL technology help people with Down’s Syndrome to live better lives?). Proceedings of AALForum2012 (Tomorrow in Sight: from Design to Delivery). Eindhoven, The Netherlands 26 Sep 2012 pp. 79-83
A group decision making model for partially ordered preference under uncertainty
Chen, S., Liu, J., Wang, H. and Augusto, J. 2015. A group decision making model for partially ordered preference under uncertainty. Information Fusion. 25, pp. 32-41. https://doi.org/10.1016/j.inffus.2014.11.001
Smart feedback and the challenges of virtualisation
James-Reynolds, C. and Currie, E. 2015. Smart feedback and the challenges of virtualisation. EAI Endorsed Transactions on Future Intelligent Educational Environments. 1 (2). https://doi.org/10.4108/fiee.1.2.e6
eFRIEND: an ethical framework for intelligent environments development
Jones, S., Hara, S. and Augusto, J. 2015. eFRIEND: an ethical framework for intelligent environments development. Ethics and Information Technology. 17 (1), pp. 11-25. https://doi.org/10.1007/s10676-014-9358-1
Intuitive learnability of touch gestures for technology-naïve older adults
Mihajlov, M., Lai-Chong Law, E. and Springett, M. 2015. Intuitive learnability of touch gestures for technology-naïve older adults. Interacting with Computers. 27 (3), pp. 344-356. https://doi.org/10.1093/iwc/iwu044
Requirements for context-aware systems
Evans, C., Brodie, L. and Augusto, J. 2014. Requirements for context-aware systems. 20th International Working Conference on Requirements Engineering: Foundations for Software Quality (REFSQ). Essen, Germany 07 - 10 Apr 2014 pp. 137-138
Requirements engineering for intelligent environments
Evans, C., Brodie, L. and Augusto, J. 2014. Requirements engineering for intelligent environments. The 10th International Conference on Intelligent Environments. Shanghai, China 29 Jun - 04 Jul 2014 pp. 154-161
A user-centric software development process
Augusto, J. 2014. A user-centric software development process. The 10th International Conference on Intelligent Environments (IE'14). Shanghai, P.R. China 29 Jun - 04 Jul 2014 pp. 252-255
Sensors for Ambient Assisted Living (AAL) and smart homes
Martinez Madrid, N., Martinez Fernandez, J., Seepold, R. and Augusto, J. 2013. Sensors for Ambient Assisted Living (AAL) and smart homes. in: Filippini, D. (ed.) Autonomous Sensor Networks: Collective Sensing Strategies for Analytical Purposes Springer.
Context-aware discovery of human frequent behaviours through sensor information interpretation
Aztiria, A. and Augusto, J. 2013. Context-aware discovery of human frequent behaviours through sensor information interpretation. in: Guesgen, H. and Marsland, S. (ed.) Human Behavior Recognition Technologies: Intelligent Applications for Monitoring and Security IGI Global. pp. 14-32
A hierarchical human activity recognition framework based on automated reasoning
Chen, S., Liu, J., Wang, H. and Augusto, J. 2013. A hierarchical human activity recognition framework based on automated reasoning. IEEE International Conference on Systems, Man and Cybernetics (SMC2013). Manchester, UK 13 - 16 Oct 2013
A linguistic multi-criteria decision making approach based on logical reasoning
Chen, S., Liu, J., Wang, H. and Augusto, J. 2014. A linguistic multi-criteria decision making approach based on logical reasoning. Information Sciences. 258, pp. 266-276. https://doi.org/10.1016/j.ins.2013.08.040
Participatory research to design a novel system to support the night-time needs of people with dementia; NOCTURNAL
Martin, S., Augusto, J., McCullagh, P., Carswell, W., Zheng, H., Wang, H., Wallace, J. and Mulvenna, M. 2013. Participatory research to design a novel system to support the night-time needs of people with dementia; NOCTURNAL. International Journal of Environmental Research and Public Health. 10 (12), pp. 6764-6782. https://doi.org/10.3390/ijerph10126764
Self-aware trader: a new approach to safer trading
Martínez Fernández, J., Augusto, J., Trombino, G., Seepold, R. and Martinez Madrid, N. 2013. Self-aware trader: a new approach to safer trading. Journal of Universal Computer Science. 19 (15), pp. 2292-2319.
Learning frequent behaviours of the users in intelligent environments
Aztiria, A., Augusto, J., Basagoiti, R., Izaguirre, A. and Cook, D. 2013. Learning frequent behaviours of the users in intelligent environments. IEEE Transactions on Systems Man and Cybernetics: Systems. 43 (6), pp. 1265-1278. https://doi.org/10.1109/TSMC.2013.2252892
Intelligent environments: a manifesto
Augusto, J., Callaghan, V., Kameas, A., Cook, D. and Satoh, I. 2013. Intelligent environments: a manifesto. Human-centric Computing and Information Sciences. 3 (12). https://doi.org/10.1186/2192-1962-3-12
eFRIEND: an ethical framework for intelligent environment development
Jones, S., Augusto, J. and Hara, S. 2014. eFRIEND: an ethical framework for intelligent environment development. The 7th ACM International Conference on Pervasive Technologies Related to Assistive Environments: PETRA 2014. Rhodes, Greece 27 - 30 May 2014 Association for Computing Machinery (ACM). https://doi.org/10.1145/2674396.2674410
The case for integrating needs and preferences in the internet of things
Heath, A., Whitney, G., Kolar, I. and Springett, M. 2013. The case for integrating needs and preferences in the internet of things. The Sixth International Conference on Advances in Human Oriented and Personalized Mechanisms, Technologies, and Services: CENTRIC 2013. Venice, Italy 27 Oct - 01 Nov 2013
Visualization of data for ambient assisted living services
Mulvenna, M., Carswell, W., McCullagh, P., Augusto, J., Zheng, H., Jeffers, P., Wang, H. and Martin, S. 2011. Visualization of data for ambient assisted living services. IEEE Communications Magazine. 49 (1), pp. 110-117. https://doi.org/10.1109/MCOM.2011.5681023
Mass function derivation and combination in multivariate data spaces
Wang, H., Liu, J. and Augusto, J. 2010. Mass function derivation and combination in multivariate data spaces. Information Sciences. 180 (6), pp. 813-819. https://doi.org/10.1016/j.ins.2009.08.027
Design and evaluation of an ambient assisted living system based on an argumentative multi-agent system
Muñoz, A., Augusto, J., Villa, A. and Botía, J. 2011. Design and evaluation of an ambient assisted living system based on an argumentative multi-agent system. Personal and Ubiquitous Computing. 15 (4), pp. 377-387. https://doi.org/10.1007/s00779-010-0361-1
Ordering based decision making: a survey
Chen, S., Liu, J., Wang, H. and Augusto, J. 2013. Ordering based decision making: a survey. Information Fusion. 14 (4), pp. 521-531. https://doi.org/10.1016/j.inffus.2012.10.005
Software simulation and verification to increase the reliability of intelligent environments
Augusto, J. and Hornos, M. 2013. Software simulation and verification to increase the reliability of intelligent environments. Advances in Engineering Software. 58, pp. 18-34. https://doi.org/10.1016/j.advengsoft.2012.12.004
Using patterns position distribution for software failure detection
Li, C., Chen, Z., Du, H., Wang, H., Wilkie, G., Augusto, J. and Liu, J. 2013. Using patterns position distribution for software failure detection. International Journal of Computational Intelligence Systems. 6 (2), pp. 234-243. https://doi.org/10.1080/18756891.2013.768442
A sensor technology survey for a stress aware trading process
Fernandez, J., Augusto, J., Seepold, R. and Madrid, N. 2012. A sensor technology survey for a stress aware trading process. Transactions on Systems, Man and Cybernetics - Part C. 42 (6), pp. 809-824. https://doi.org/10.1109/TSMCC.2011.2179028
Discovering frequent user-environment interactions in intelligent environments
Aztiria, A., Augusto, J., Basagoiti, R., Izaguirre, A. and Cook, D. 2012. Discovering frequent user-environment interactions in intelligent environments. Personal and Ubiquitous Computing. 16 (1), pp. 91-103. https://doi.org/10.1007/s00779-011-0471-4
A linguistic truth-value temporal reasoning (LTR) system and its application to the design of an intelligent environment
Lu, Z., Augusto, J., Liu, J. and Wang, H. 2012. A linguistic truth-value temporal reasoning (LTR) system and its application to the design of an intelligent environment. International Journal of Computational Intelligence Systems. 5 (1), pp. 173-196. https://doi.org/10.1080/18756891.2012.670529
Static verification of wireless sensor networks with formal methods
Testa, A., Coronato, A., Cinque, M. and Augusto, J. 2012. Static verification of wireless sensor networks with formal methods. 8th International Conference on Signal Image Technology and Internet Based Systems (SITIS 2012). Naples, Italy 25 - 29 Nov 2012 pp. 587-594
Modeling eating disorders of cognitive impaired people
Coronato, A., De Pietro, G. and Augusto, J. 2012. Modeling eating disorders of cognitive impaired people. HumanCom'2012. Gwangju, South Korea pp. 165-172
An evidential reasoning based approach for decision making with partially ordered preference under uncertainty
Chen, S., Liu, J., Wang, H. and Augusto, J. 2013. An evidential reasoning based approach for decision making with partially ordered preference under uncertainty. 2013 International Conference on Machine Learning and Cybernetics. Tianjin, China 14 - 17 Jul 2013 IEEE. pp. 1712-1717 https://doi.org/10.1109/ICMLC.2013.6890874
Patients, trust and ethics in information privacy in eHealth
Duquenoy, P., Mekawie, N. and Springett, M. 2013. Patients, trust and ethics in information privacy in eHealth. in: George, C., Whitehouse, D. and Duquenoy, P. (ed.) eHealth: legal, ethical and governance challenges Germany Springer. pp. 275-295
A reasoning system for uncertain and dynamic environments
Lu, Z., Augusto, J., Liu, J., Wang, H. and Aztiria, A. 2012. A reasoning system for uncertain and dynamic environments. International Journal on Artificial Intelligence Tools. 21 (5). https://doi.org/10.1142/S0218213012500236
Data and information quality issues in ambient assisted living systems
McNaull, J., Augusto, J., Mulvenna, M. and McCullagh, P. 2012. Data and information quality issues in ambient assisted living systems. Journal of Data and Information Quality. 4 (1), pp. 1-15. https://doi.org/10.1145/2378016.2378020
Innovation for an inclusive future
Springett, M., Rice, M., Carmichael, A. and Griffiths, R. 2009. Innovation for an inclusive future. Lecture Notes in Computer Science. 2009 (5727), pp. 967-968. https://doi.org/10.1007/978-3-642-03658-3
Living without a safety net in an Intelligent Environment
Augusto, J., McCullagh, P. and Augusto-Walkden, J. 2011. Living without a safety net in an Intelligent Environment. ICST Transactions on Ambient Systems. 11 (10-12). https://doi.org/10.4108/trans.amsys.2011.e6
Developing novel iTV applications: a user centric analysis.
French, T. and Springett, M. 2003. Developing novel iTV applications: a user centric analysis. in: Masthoff, J., Griffiths, R. and Pemberton, L. (ed.) European conference on interactive television: from viewers to actors? : proceedings University of Brighton.
Towards an e-service semiotic trust framework.
Springett, M., French, T. and Liu, K. 2006. Towards an e-service semiotic trust framework. Conference on Action in Language, Organisations and Information Systems (ALOIS-2006). Boras, Sweden
Learning for life: in pursuit of thinking
James-Reynolds, C., Wilson, J., Harvey, P. and Masters, J. 2006. Learning for life: in pursuit of thinking. 7th Annual Conference: Higher Education Academy: Information and Computer Sciences. Dublin, Ireland 29 - 31 Aug 2006
Model mismatch analysis: towards a deeper explanation of users' usability problems.
Sutcliffe, A., Ryan, M., Doubleday, A. and Springett, M. 2000. Model mismatch analysis: towards a deeper explanation of users' usability problems. Behaviour and Information Technology. 19 (1), pp. 43-55.
Towards the integration of user experience factors into error classification for evaluation.
Springett, M. 2004. Towards the integration of user experience factors into error classification for evaluation. in: Fincher, S. (ed.) Design for life: proceedings of HCI 2004. Berlin Springer.
Inclusive interactive television: setting the agenda for innovative research.
Springett, M., Griffiths, R., Rice, M. and Carmichael, A. 2008. Inclusive interactive television: setting the agenda for innovative research. in: Tscheligi, M., Obrist, M. and Lugmayr, A. (ed.) Changing television environments 6th European conference, EuroITV 2008: proceedings. Berlin Springer.
Innovation for inclusive design: an approach to exploring the iDTV design space.
Springett, M. and Griffiths, R. 2008. Innovation for inclusive design: an approach to exploring the iDTV design space. in: Masthoff, J., Panabaker, S., Sullivan, M. and Lugmayr, A. (ed.) Proceeding of the 1st international conference on designing interactive user experiences for TV and video. Association for computing machinery. pp. 49-58
Innovation, participation and service design: working out inclusive DTV design through driving the task-artefact cycle.
Springett, M. and Griffiths, R. 2008. Innovation, participation and service design: working out inclusive DTV design through driving the task-artefact cycle. Digital television revisited: linking users, markets and policies, COST 298 open workshop. Budapest, Hungary.
The use of stalking-horse evaluation prototypes for probing DTV accessibility requirements.
Springett, M. and Griffiths, R. 2008. The use of stalking-horse evaluation prototypes for probing DTV accessibility requirements. in: Lekakos, G., Chorianopoulos, K. and Doukidis, G. (ed.) Interactive digital television: technologies and applications. Hershey, PA. IGI Pub..
Accessibility of interactive television for users with low vision: learning from the web.
Springett, M. and Griffiths, R. 2007. Accessibility of interactive television for users with low vision: learning from the web. in: Cesar, P., Chorianopoulos, K. and Jensen, J. (ed.) Interactive TV: a shared experience: 5th European conference, EuroITV 2007: proceedings. Berlin Springer.
Assessing user experiences within interaction: experience as a qualitative state and experience as a causal event
Springett, M. 2008. Assessing user experiences within interaction: experience as a qualitative state and experience as a causal event. Law, E., Bevan, N., Christou, G., Springett, M. and Larusdottir, M. (ed.) Toulouse Institute of Research in Informatics of Toulouse.
Artefacts and the psychological probing of users
Springett, M. 2003. Artefacts and the psychological probing of users. in: Stephanidis, C. (ed.) Universal access in HCI: inclusive design in the information society Mahwah, N.J., USA Lawrence Erlbaum Associates..
Towards the maturation of IT usability evaluation (MAUSE).
Law, E., Hvanberg, E., Cockton, G., Palanque, P., Scapin, D., Springett, M., Stary, C. and Vanderdonckt, J. 2005. Towards the maturation of IT usability evaluation (MAUSE). in: Costabile, M. and Paterno, F. (ed.) Human-computer interaction: INTERACT 2005: IFIP TC13 international conference: proceedings. Berlin Springer.
Purpose and context: selecting multiple methods for evaluating a pilot public information terminal.
Keith, S., Springett, M. and Wong, B. 2005. Purpose and context: selecting multiple methods for evaluating a pilot public information terminal. in: Bust, P. and McCabe, P. (ed.) Contemporary ergonomics. 2005 Taylor and Francis.
Trusted and trustworthy digital interactive TV: paradise lost or a paradise (to be) regained?
French, T. and Springett, M. 2005. Trusted and trustworthy digital interactive TV: paradise lost or a paradise (to be) regained? in: EuroITV 2005, 3rd European conference on interactive television, user-centered ITV systems, progammes and applications. Aalborg U. P..
A card-sorting probe of e-banking trust perceptions.
French, T., Liu, K. and Springett, M. 2007. A card-sorting probe of e-banking trust perceptions. in: Ball, L. (ed.) People and computers XXI: HCI-- but not as we know it: proceedings of HCI 2007, the 21st British HCI group annual conference. Swindon British Computer Society.
Affective and rational trust factors in e-banking.
French, T., Liu, K. and Springett, M. 2007. Affective and rational trust factors in e-banking. in: Jetter, H. and Gerken, J. (ed.) A simplified model of user experience for practical application. Konstanz Bibliothek der Universität Konstanz.
Characterising and understanding intangible trust factors.
French, T. and Springett, M. 2005. Characterising and understanding intangible trust factors. in: Knight, J. and Sheridan, J. (ed.) Proceedings of the 2nd international design and engagability conference (IDEC), September 6th 2005: engagability & design. Birmingham UCE Birmingham, Institute of Art and Design.
Reciprocal modelling as a mechanism for creative cooperation.
Cook, J. and Springett, M. 2000. Reciprocal modelling as a mechanism for creative cooperation. in: Proceedings of the AISB'00 symposium on creative & cultural aspects and applications of AI & cognitive Science. Society for the Study of Artificial Intelligence and the Simulation of Behaviour.
Stressed or stress-free mobile privacy: detecting mobile stress: ethical issues in voice analysis.
Duquenoy, P. and James-Reynolds, C. 2003. Stressed or stress-free mobile privacy: detecting mobile stress: ethical issues in voice analysis. 1st International Workshop Wireless Security Technologies 03. Middlesex University 2003
Evaluating cause and effect in user experience digital creativity
Springett, M. 2009. Evaluating cause and effect in user experience digital creativity. Digital Creativity. 20 (3), pp. 197-204. https://doi.org/10.1080/14626260903083637
Fit for purpose evaluation: the case of a public information kiosk for the socially disadvantaged.
Wong, B., Springett, M. and Keith, S. 2005. Fit for purpose evaluation: the case of a public information kiosk for the socially disadvantaged. in: People and Computers XIX - The Bigger Picture: Proceedings of HCI 2005 (BCS Conference) Springer Verlag. pp. 149-165