Integrating the strengths of cognitive emotion models with traditional HCI analysis tools

Article


Springett, M., Law, E. and Coulson, M. 2015. Integrating the strengths of cognitive emotion models with traditional HCI analysis tools. Universal Access in the Information Society. 14 (2), pp. 203-214. https://doi.org/10.1007/s10209-013-0335-y
TypeArticle
TitleIntegrating the strengths of cognitive emotion models with traditional HCI analysis tools
AuthorsSpringett, M., Law, E. and Coulson, M.
Abstract

This paper reports an attempt to integrate key concepts from cognitive models of emotion to cognitive models of interaction established in HCI literature. The aim is to transfer the strengths of interaction models to analysis of affect-critical systems in games, e-commerce and education, thereby increasing their usefulness in these systems where affect is increasingly recognised as a key success factor. Concepts from Scherer’s appraisal model and stimulation evaluation checks, along with a framework of emotion contexts proposed by Coulson (An everything but framework for modelling emotion. In proceeding of AAAI spring symposium on architectures for emotion, 2004), are integrated into the cycle of display-based action proposed by Norman (The design of everyday things. Basic Books, New York, 1988). Norman’s action cycle has commonly been applied as an interaction analysis tool in the field of HCI. In the wake of the recent shift of emphasis to user experience, the cognition-based action cycle is deemed inadequate to explicate affective experiences, such as happiness, joy and surprise. Models based on appraisal theories, focusing on cognitive accounts of emotion, are more relevant to understanding the causes and effects of feelings arising from interacting with digital artefacts. The paper explores the compatibility between these two genres of model, and future development of integrated analysis tools.

PublisherSpringer
JournalUniversal Access in the Information Society
ISSN1615-5289
Publication dates
Print01 Jun 2015
Online03 Oct 2013
Publication process dates
Deposited23 Apr 2015
Output statusPublished
Accepted author manuscript
Copyright Statement

This is a post-peer-review, pre-copyedit version of an article published in Universal Access in the Information Society. The final authenticated version is available online at: http://dx.doi.org/10.1007/s10209-013-0335-y

Digital Object Identifier (DOI)https://doi.org/10.1007/s10209-013-0335-y
LanguageEnglish
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https://repository.mdx.ac.uk/item/85163

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French, T., Liu, K. and Springett, M. 2007. A card-sorting probe of e-banking trust perceptions. in: Ball, L. (ed.) People and computers XXI: HCI-- but not as we know it: proceedings of HCI 2007, the 21st British HCI group annual conference. Swindon British Computer Society.
Affective and rational trust factors in e-banking.
French, T., Liu, K. and Springett, M. 2007. Affective and rational trust factors in e-banking. in: Jetter, H. and Gerken, J. (ed.) A simplified model of user experience for practical application. Konstanz Bibliothek der Universität Konstanz.
Characterising and understanding intangible trust factors.
French, T. and Springett, M. 2005. Characterising and understanding intangible trust factors. in: Knight, J. and Sheridan, J. (ed.) Proceedings of the 2nd international design and engagability conference (IDEC), September 6th 2005: engagability & design. Birmingham UCE Birmingham, Institute of Art and Design.
Reciprocal modelling as a mechanism for creative cooperation.
Cook, J. and Springett, M. 2000. Reciprocal modelling as a mechanism for creative cooperation. in: Proceedings of the AISB'00 symposium on creative & cultural aspects and applications of AI & cognitive Science. Society for the Study of Artificial Intelligence and the Simulation of Behaviour.
Evaluating cause and effect in user experience digital creativity
Springett, M. 2009. Evaluating cause and effect in user experience digital creativity. Digital Creativity. 20 (3), pp. 197-204. https://doi.org/10.1080/14626260903083637
Interface familiarity restores active advantage in a virtual exploration and reconstruction task in children.
Sandamas, G., Foreman, N. and Coulson, M. 2009. Interface familiarity restores active advantage in a virtual exploration and reconstruction task in children. Spatial Cognition & Computation. 9 (2), pp. 96-108. https://doi.org/10.1080/13875860802589202
Fit for purpose evaluation: the case of a public information kiosk for the socially disadvantaged.
Wong, B., Springett, M. and Keith, S. 2005. Fit for purpose evaluation: the case of a public information kiosk for the socially disadvantaged. in: People and Computers XIX - The Bigger Picture: Proceedings of HCI 2005 (BCS Conference) Springer Verlag. pp. 149-165
Trusted and trustworthy digital interactive TV: paradise lost or a paradise (to be) regained?
French, T. and Springett, M. 2005. Trusted and trustworthy digital interactive TV: paradise lost or a paradise (to be) regained? in: EuroITV 2005, 3rd European conference on interactive television, user-centered ITV systems, progammes and applications. Aalborg University Press.
An "everything but" framework for modeling emotion
Coulson, M. 2004. An "everything but" framework for modeling emotion. Association for the Advancement of Artificial Intelligence (AAAI).