A survey on managing users' preferences in ambient intelligence

Article

Oguego, C., Augusto, J., Muñoz Ortega, A. and Springett, M. 2018. A survey on managing users' preferences in ambient intelligence. Universal Access in the Information Society. 17 (1), pp. 97-114. https://doi.org/10.1007/s10209-017-0527-y
TypeArticle
TitleA survey on managing users' preferences in ambient intelligence
AuthorsOguego, C., Augusto, J., Muñoz Ortega, A. and Springett, M.
Abstract

Understanding the importance of preference management in ambient intelligent environments is key to providing systems that are better prepared to meet users' expectations. This survey provides an account of the various ways that preferences have been handled in Artificial Intelligence. Our analysis indicates that most of those techniques lack the ability to handle ambiguity and the evolution of preferences over time. Further exploration shows that argumentation can provide a feasible solution to complement existing work. We illustrate our claim by using an intelligent environment case study.

LanguageEnglish
PublisherSpringer Berlin. Heidelberg
JournalUniversal Access in the Information Society
ISSN1615-5289
Publication dates
Online16 Mar 2017
PrintMar 2018
Research GroupIntelligent Environments group
Accepted author manuscript
Copyright Statement

This is a post-peer-review, pre-copyedit version of an article published in Universal Access in the Information Society. The final authenticated version is available online at Springer via: http://dx.doi.org/10.1007/s10209-017-0527-y

Digital Object Identifier (DOI)https://doi.org/10.1007/s10209-017-0527-y
Publication process dates
Deposited24 Apr 2017
Accepted03 Jan 2017
Output statusPublished
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Covaci, A., Kramer, D., Augusto, J., Rus, S. and Braun, A. 2015. Assessing real world imagery in virtual environments for people with cognitive disabilities. Intelligent Environments 2015. Prague, Czech Republic 15 - 17 Jul 2015 Institute of Electrical and Electronics Engineers (IEEE). pp. 41-48
eFRIEND: an ethical framework for intelligent environment development
Jones, S., Augusto, J. and Hara, S. 2014. eFRIEND: an ethical framework for intelligent environment development. The 7th ACM International Conference on Pervasive Technologies Related to Assistive Environments: PETRA 2014. Rhodes, Greece 27 - 30 May 2014 Association for Computing Machinery (ACM). https://doi.org/10.1145/2674396.2674410
Spatial health systems: the state of the art
Gottfried, B., Aghajan, H., Wong, K., Augusto, J., Guesgen, H., Kirste, T. and Lawo, M. 2014. Spatial health systems: the state of the art. in: Holzinger, A., Ziefle, M. and Roecker, C. (ed.) Smart health. State of the art Springer Verlag. pp. 41-70
eFRIEND: an ethical framework for intelligent environments development
Jones, S., Hara, S. and Augusto, J. 2015. eFRIEND: an ethical framework for intelligent environments development. Ethics and Information Technology. 17 (1), pp. 11-25. https://doi.org/10.1007/s10676-014-9358-1
Developing navigational services for people with Down's Syndrome
Kramer, D., Covaci, A. and Augusto, J. 2015. Developing navigational services for people with Down's Syndrome. 2015 International Conference on Intelligent Environments. Prague, Czech Republic 15 - 17 Jul 2015 Institute of Electrical and Electronics Engineers (IEEE). pp. 128-131 https://doi.org/10.1109/IE.2015.26
Integrating the strengths of cognitive emotion models with traditional HCI analysis tools
Springett, M., Law, E. and Coulson, M. 2015. Integrating the strengths of cognitive emotion models with traditional HCI analysis tools. Universal Access in the Information Society. 14 (2), pp. 203-214. https://doi.org/10.1007/s10209-013-0335-y
Context-awareness to increase inclusion of people with DS in society
Kramer, D., Augusto, J. and Clark, T. 2014. Context-awareness to increase inclusion of people with DS in society. AAAI 14: Workshop on Artificial Intelligence Applied to Assistive Technologies and Smart Environments (ATSE 2014). Quebec City, Quebec, Canada 27 - 31 Jul 2014 Association for the Advancement of Artificial Intelligence (AAAI). pp. 27-31
Night optimised care technology for users needing assisted lifestyles
Augusto, J., Mulvenna, M., Zheng, H., Wang, H., Martin, S., McCullagh, P. and Wallace, J. 2014. Night optimised care technology for users needing assisted lifestyles. Behaviour and Information Technology. 33 (12), pp. 1261-1277. https://doi.org/10.1080/0144929X.2013.816773
Personalized smart environments to increase inclusion of people with Down's Syndrome
Augusto, J., Grimstad, T., Wichert, R., Schulze, E., Braun, A., Rødevand, G. and Ridley, V. 2013. Personalized smart environments to increase inclusion of people with Down's Syndrome. Augusto, J., Wichert, R., Collier, R., Keyson, D., Salah, A. and Tan, A. (ed.) International Joint Conference on Ambient Intelligence. Dublin, Ireland Springer International. https://doi.org/10.1007/978-3-319-03647-2_16
Reflections on ambient intelligence systems handling of user preferences and needs
Augusto, J. 2014. Reflections on ambient intelligence systems handling of user preferences and needs. The 10th International Conference on Intelligent Environments (IE'14). Shanghai, P.R. China 29 Jun - 04 Jul 2014 Institute of Electrical and Electronics Engineers (IEEE). pp. 369-371
AAL4DS (Can AAL technology help people with Down’s Syndrome to live better lives?)
Augusto, J. 2012. AAL4DS (Can AAL technology help people with Down’s Syndrome to live better lives?). Proceedings of AALForum2012 (Tomorrow in Sight: from Design to Delivery). Eindhoven, The Netherlands 26 Sep 2012 pp. 79-83
Intuitive learnability of touch gestures for technology-naïve older adults
Mihajlov, M., Lai-Chong Law, E. and Springett, M. 2015. Intuitive learnability of touch gestures for technology-naïve older adults. Interacting with Computers. 27 (3), pp. 344-356. https://doi.org/10.1093/iwc/iwu044
Requirements for context-aware systems
Evans, C., Brodie, L. and Augusto, J. 2014. Requirements for context-aware systems. 20th International Working Conference on Requirements Engineering: Foundations for Software Quality (REFSQ). Essen, Germany 07 - 10 Apr 2014 pp. 137-138
Requirements engineering for intelligent environments
Evans, C., Brodie, L. and Augusto, J. 2014. Requirements engineering for intelligent environments. The 10th International Conference on Intelligent Environments. Shanghai, China 29 Jun - 04 Jul 2014 pp. 154-161
A user-centric software development process
Augusto, J. 2014. A user-centric software development process. The 10th International Conference on Intelligent Environments (IE'14). Shanghai, P.R. China 29 Jun - 04 Jul 2014 pp. 252-255
Sensors for Ambient Assisted Living (AAL) and smart homes
Martinez Madrid, N., Martinez Fernandez, J., Seepold, R. and Augusto, J. 2013. Sensors for Ambient Assisted Living (AAL) and smart homes. in: Filippini, D. (ed.) Autonomous Sensor Networks: Collective Sensing Strategies for Analytical Purposes Springer.
Context-aware discovery of human frequent behaviours through sensor information interpretation
Aztiria, A. and Augusto, J. 2013. Context-aware discovery of human frequent behaviours through sensor information interpretation. in: Guesgen, H. and Marsland, S. (ed.) Human Behavior Recognition Technologies: Intelligent Applications for Monitoring and Security IGI Global. pp. 14-32
A hierarchical human activity recognition framework based on automated reasoning
Chen, S., Liu, J., Wang, H. and Augusto, J. 2013. A hierarchical human activity recognition framework based on automated reasoning. IEEE International Conference on Systems, Man and Cybernetics (SMC2013). Manchester, UK 13 - 16 Oct 2013
An evidential reasoning based approach for decision making with partially ordered preference under uncertainty
Chen, S., Liu, J., Wang, H. and Augusto, J. 2013. An evidential reasoning based approach for decision making with partially ordered preference under uncertainty. International Conference on Machine Learning and Cybernetics (ICMLC2013). Tianjin, China 14 - 17 Jul 2013
A linguistic multi-criteria decision making approach based on logical reasoning
Chen, S., Liu, J., Wang, H. and Augusto, J. 2014. A linguistic multi-criteria decision making approach based on logical reasoning. Information Sciences. 258, pp. 266-276. https://doi.org/10.1016/j.ins.2013.08.040
Participatory research to design a novel system to support the night-time needs of people with dementia; NOCTURNAL
Martin, S., Augusto, J., McCullagh, P., Carswell, W., Zheng, H., Wang, H., Wallace, J. and Mulvenna, M. 2013. Participatory research to design a novel system to support the night-time needs of people with dementia; NOCTURNAL. International Journal of Environmental Research and Public Health. 10 (12), pp. 6764-6782. https://doi.org/10.3390/ijerph10126764
Self-aware trader: a new approach to safer trading
Martínez Fernández, J., Augusto, J., Trombino, G., Seepold, R. and Martinez Madrid, N. 2013. Self-aware trader: a new approach to safer trading. Journal of Universal Computer Science. 19 (15), pp. 2292-2319.
Learning frequent behaviours of the users in intelligent environments
Aztiria, A., Augusto, J., Basagoiti, R., Izaguirre, A. and Cook, D. 2013. Learning frequent behaviours of the users in intelligent environments. IEEE Transactions on Systems Man and Cybernetics: Systems. 43 (6), pp. 1265-1278. https://doi.org/10.1109/TSMC.2013.2252892
Intelligent environments: a manifesto
Augusto, J., Callaghan, V., Kameas, A., Cook, D. and Satoh, I. 2013. Intelligent environments: a manifesto. Human-centric Computing and Information Sciences. 3 (12). https://doi.org/10.1186/2192-1962-3-12
The case for integrating needs and preferences in the internet of things
Heath, A., Whitney, G., Kolar, I. and Springett, M. 2013. The case for integrating needs and preferences in the internet of things. The Sixth International Conference on Advances in Human Oriented and Personalized Mechanisms, Technologies, and Services: CENTRIC 2013. Venice, Italy 27 Oct - 01 Nov 2013
Visualization of data for ambient assisted living services
Mulvenna, M., Carswell, W., McCullagh, P., Augusto, J., Zheng, H., Jeffers, P., Wang, H. and Martin, S. 2011. Visualization of data for ambient assisted living services. IEEE Communications Magazine. 49 (1), pp. 110-117. https://doi.org/10.1109/MCOM.2011.5681023
Mass function derivation and combination in multivariate data spaces
Wang, H., Liu, J. and Augusto, J. 2010. Mass function derivation and combination in multivariate data spaces. Information Sciences. 180 (6), pp. 813-819. https://doi.org/10.1016/j.ins.2009.08.027
Design and evaluation of an ambient assisted living system based on an argumentative multi-agent system
Muñoz, A., Augusto, J., Villa, A. and Botía, J. 2011. Design and evaluation of an ambient assisted living system based on an argumentative multi-agent system. Personal and Ubiquitous Computing. 15 (4), pp. 377-387. https://doi.org/10.1007/s00779-010-0361-1
Ordering based decision making: a survey
Chen, S., Liu, J., Wang, H. and Augusto, J. 2013. Ordering based decision making: a survey. Information Fusion. 14 (4), pp. 521-531. https://doi.org/10.1016/j.inffus.2012.10.005
Software simulation and verification to increase the reliability of intelligent environments
Augusto, J. and Hornos, M. 2013. Software simulation and verification to increase the reliability of intelligent environments. Advances in Engineering Software. 58, pp. 18-34. https://doi.org/10.1016/j.advengsoft.2012.12.004
Using patterns position distribution for software failure detection
Li, C., Chen, Z., Du, H., Wang, H., Wilkie, G., Augusto, J. and Liu, J. 2013. Using patterns position distribution for software failure detection. International Journal of Computational Intelligence Systems. 6 (2), pp. 234-243. https://doi.org/10.1080/18756891.2013.768442
A sensor technology survey for a stress aware trading process
Fernandez, J., Augusto, J., Seepold, R. and Madrid, N. 2012. A sensor technology survey for a stress aware trading process. Transactions on Systems, Man and Cybernetics - Part C. 42 (6), pp. 809-824. https://doi.org/10.1109/TSMCC.2011.2179028
Ambient assisted living systems and technologies: a data and information quality perspective
McNaull, J., Augusto, J., Mulvenna, M. and McCullagh, P. 2012. Ambient assisted living systems and technologies: a data and information quality perspective. ACM Transactions on Data and Information Quality. 4 (1), pp. 1-15. https://doi.org/10.1145/2378016.2378020
A reasoning system for uncertain and dynamic environments
Lu, Z., Augusto, J., Liu, J., Wang, H. and Aztiria, A. 2012. A reasoning system for uncertain and dynamic environments. International Journal on Artificial Intelligence Tools. 21 (5). https://doi.org/10.1142/S0218213012500236
Discovering frequent user-environment interactions in intelligent environments
Aztiria, A., Augusto, J., Basagoiti, R., Izaguirre, A. and Cook, D. 2012. Discovering frequent user-environment interactions in intelligent environments. Personal and Ubiquitous Computing. 16 (1), pp. 91-103. https://doi.org/10.1007/s00779-011-0471-4
A linguistic truth-value temporal reasoning (LTR) system and its application to the design of an intelligent environment
Lu, Z., Augusto, J., Liu, J. and Wang, H. 2012. A linguistic truth-value temporal reasoning (LTR) system and its application to the design of an intelligent environment. International Journal of Computational Intelligence Systems. 5 (1), pp. 173-196. https://doi.org/10.1080/18756891.2012.670529
Static verification of wireless sensor networks with formal methods
Testa, A., Coronato, A., Cinque, M. and Augusto, J. 2012. Static verification of wireless sensor networks with formal methods. 8th International Conference on Signal Image Technology and Internet Based Systems (SITIS 2012). Naples, Italy 25 - 29 Nov 2012 pp. 587-594
Modeling eating disorders of cognitive impaired people
Coronato, A., De Pietro, G. and Augusto, J. 2012. Modeling eating disorders of cognitive impaired people. HumanCom'2012. Gwangju, South Korea pp. 165-172
Living without a safety net in an Intelligent Environment
Augusto, J., McCullagh, P. and Augusto-Walkden, J. 2011. Living without a safety net in an Intelligent Environment. ICST Transactions on Ambient Systems. 11 (10-12). https://doi.org/10.4108/trans.amsys.2011.e6
Patients, trust and ethics in information privacy in eHealth
Duquenoy, P., Mekawie, N. and Springett, M. 2013. Patients, trust and ethics in information privacy in eHealth. in: George, C., Whitehouse, D. and Duquenoy, P. (ed.) eHealth: legal, ethical and governance challenges Germany Springer. pp. 275-295
Innovation for an inclusive future
Springett, M., Rice, M., Carmichael, A. and Griffiths, R. 2009. Innovation for an inclusive future. Lecture Notes in Computer Science. 2009 (5727), pp. 967-968. https://doi.org/10.1007/978-3-642-03658-3
Evaluating cause and effect in user experience digital creativity
Springett, M. 2009. Evaluating cause and effect in user experience digital creativity. Digital Creativity. 20 (3), pp. 197-204. https://doi.org/10.1080/14626260903083637
Developing novel iTV applications: a user centric analysis.
French, T. and Springett, M. 2003. Developing novel iTV applications: a user centric analysis. in: Masthoff, J., Griffiths, R. and Pemberton, L. (ed.) European conference on interactive television: from viewers to actors? : proceedings University of Brighton.
Towards an e-service semiotic trust framework.
Springett, M., French, T. and Liu, K. 2006. Towards an e-service semiotic trust framework. Conference on Action in Language, Organisations and Information Systems (ALOIS-2006). Boras, Sweden
Model mismatch analysis: towards a deeper explanation of users' usability problems.
Sutcliffe, A., Ryan, M., Doubleday, A. and Springett, M. 2000. Model mismatch analysis: towards a deeper explanation of users' usability problems. Behaviour and Information Technology. 19 (1), pp. 43-55.
Towards the integration of user experience factors into error classification for evaluation.
Springett, M. 2004. Towards the integration of user experience factors into error classification for evaluation. in: Fincher, S. (ed.) Design for life: proceedings of HCI 2004. Berlin Springer.
Inclusive interactive television: setting the agenda for innovative research.
Springett, M., Griffiths, R., Rice, M. and Carmichael, A. 2008. Inclusive interactive television: setting the agenda for innovative research. in: Tscheligi, M., Obrist, M. and Lugmayr, A. (ed.) Changing television environments 6th European conference, EuroITV 2008: proceedings. Berlin Springer.
Innovation for inclusive design: an approach to exploring the iDTV design space.
Springett, M. and Griffiths, R. 2008. Innovation for inclusive design: an approach to exploring the iDTV design space. in: Masthoff, J., Panabaker, S., Sullivan, M. and Lugmayr, A. (ed.) Proceeding of the 1st international conference on designing interactive user experiences for TV and video. Association for computing machinery. pp. 49-58
Innovation, participation and service design: working out inclusive DTV design through driving the task-artefact cycle.
Springett, M. and Griffiths, R. 2008. Innovation, participation and service design: working out inclusive DTV design through driving the task-artefact cycle. Digital television revisited: linking users, markets and policies, COST 298 open workshop. Budapest, Hungary.
The use of stalking-horse evaluation prototypes for probing DTV accessibility requirements.
Springett, M. and Griffiths, R. 2008. The use of stalking-horse evaluation prototypes for probing DTV accessibility requirements. in: Lekakos, G., Chorianopoulos, K. and Doukidis, G. (ed.) Interactive digital television: technologies and applications. Hershey, PA. IGI Pub..
Accessibility of interactive television for users with low vision: learning from the web.
Springett, M. and Griffiths, R. 2007. Accessibility of interactive television for users with low vision: learning from the web. in: Cesar, P., Chorianopoulos, K. and Jensen, J. (ed.) Interactive TV: a shared experience: 5th European conference, EuroITV 2007: proceedings. Berlin Springer.
Assessing user experiences within interaction: experience as a qualitative state and experience as a causal event
Springett, M. 2008. Assessing user experiences within interaction: experience as a qualitative state and experience as a causal event. Law, E., Bevan, N., Christou, G., Springett, M. and Larusdottir, M. (ed.) Toulouse Institute of Research in Informatics of Toulouse.
Artefacts and the psychological probing of users
Springett, M. 2003. Artefacts and the psychological probing of users. in: Stephanidis, C. (ed.) Universal access in HCI: inclusive design in the information society Mahwah, N.J., USA Lawrence Erlbaum Associates..
Towards the maturation of IT usability evaluation (MAUSE).
Law, E., Hvanberg, E., Cockton, G., Palanque, P., Scapin, D., Springett, M., Stary, C. and Vanderdonckt, J. 2005. Towards the maturation of IT usability evaluation (MAUSE). in: Costabile, M. and Paterno, F. (ed.) Human-computer interaction: INTERACT 2005: IFIP TC13 international conference: proceedings. Berlin Springer.
Purpose and context: selecting multiple methods for evaluating a pilot public information terminal.
Keith, S., Springett, M. and Wong, B. 2005. Purpose and context: selecting multiple methods for evaluating a pilot public information terminal. in: Bust, P. and McCabe, P. (ed.) Contemporary ergonomics. 2005 Taylor & Francis.
Trusted and trustworthy digital interactive TV: paradise lost or a paradise (to be) regained?
French, T. and Springett, M. 2005. Trusted and trustworthy digital interactive TV: paradise lost or a paradise (to be) regained? in: EuroITV 2005, 3rd European conference on interactive television, user-centered ITV systems, progammes and applications. Aalborg U. P..
A card-sorting probe of e-banking trust perceptions.
French, T., Liu, K. and Springett, M. 2007. A card-sorting probe of e-banking trust perceptions. in: Ball, L. (ed.) People and computers XXI: HCI-- but not as we know it: proceedings of HCI 2007, the 21st British HCI group annual conference. Swindon British Computer Society.
Affective and rational trust factors in e-banking.
French, T., Liu, K. and Springett, M. 2007. Affective and rational trust factors in e-banking. in: Jetter, H. and Gerken, J. (ed.) A simplified model of user experience for practical application. Konstanz Bibliothek der Universität Konstanz.
Characterising and understanding intangible trust factors.
French, T. and Springett, M. 2005. Characterising and understanding intangible trust factors. in: Knight, J. and Sheridan, J. (ed.) Proceedings of the 2nd international design and engagability conference (IDEC), September 6th 2005: engagability & design. Birmingham UCE Birmingham, Institute of Art and Design.
Reciprocal modelling as a mechanism for creative cooperation.
Cook, J. and Springett, M. 2000. Reciprocal modelling as a mechanism for creative cooperation. in: Proceedings of the AISB'00 symposium on creative & cultural aspects and applications of AI & cognitive Science. Society for the Study of Artificial Intelligence and the Simulation of Behaviour.
Fit for purpose evaluation: the case of a public information kiosk for the socially disadvantaged.
Wong, B., Springett, M. and Keith, S. 2005. Fit for purpose evaluation: the case of a public information kiosk for the socially disadvantaged. in: People and Computers XIX - The Bigger Picture: Proceedings of HCI 2005 (BCS Conference) Springer Verlag. pp. 149-165