New methods for stress assessment and monitoring at the workplace

Article


Carneiro, D., Novais, P., Augusto, J. and Payne, N. 2019. New methods for stress assessment and monitoring at the workplace. IEEE Transactions on Affective Computing. 10 (2), pp. 237-254. https://doi.org/10.1109/TAFFC.2017.2699633
TypeArticle
TitleNew methods for stress assessment and monitoring at the workplace
AuthorsCarneiro, D., Novais, P., Augusto, J. and Payne, N.
Abstract

The topic of stress is nowadays a very important one, not only in research but on social life in general. People are increasingly aware of this problem and its consequences at several levels: health, social life, work, quality of life, etc. This resulted in a significant increase in the search for devices and applications to measure and manage stress in real-time. Recent technological and scientific evolution fosters this interest with the development of new methods and approaches. In this paper we survey these new methods for stress assessment, focusing especially on those that are suited for the workplace: one of today’s major sources of stress. We contrast them with more traditional methods and compare them between themselves, evaluating nine characteristics. Given the diversity of methods that exist nowadays, this work facilitates the stakeholders’ decision towards which one to use, based on how much their organization values aspects such as privacy, accuracy, cost-effectiveness or intrusiveness

KeywordsStress, Human-Computer Interaction, Survey, Ambient Intelligence
Research GroupIntelligent Environments group
LanguageEnglish
PublisherInstitute of Electrical and Electronics Engineers (IEEE)
JournalIEEE Transactions on Affective Computing
ISSN1949-3045
Publication dates
Online27 Apr 2017
Print06 Jun 2019
Publication process dates
Deposited11 May 2017
Accepted25 Apr 2017
Output statusPublished
Accepted author manuscript
Copyright Statement

© 2017 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.

Digital Object Identifier (DOI)https://doi.org/10.1109/TAFFC.2017.2699633
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Constantinou, C., Payne, N. and Inusa, B. 2015. Assessing the quality of life of children with sickle cell anaemia using self-, parent-proxy and healthcare professional-proxy reports. British Journal of Health Psychology. 20 (2), pp. 290-304. https://doi.org/10.1111/bjhp.12099
Employees’ perceptions of the impact of work on health behaviours
Payne, N., Jones, F. and Harris, P. 2013. Employees’ perceptions of the impact of work on health behaviours. Journal of Health Psychology. 18 (7), pp. 887-899. https://doi.org/10.1177/1359105312446772
Engineering context-aware systems and applications: a survey
Alegre, U., Augusto, J. and Clark, T. 2016. Engineering context-aware systems and applications: a survey. Journal of Systems and Software. 117, pp. 55-83. https://doi.org/10.1016/j.jss.2016.02.010
Public sector austerity cuts in the UK and the changing discourse of work-life balance
Lewis, S., Anderson, D., Lyonette, C., Payne, N. and Wood, S. 2017. Public sector austerity cuts in the UK and the changing discourse of work-life balance. Work, Employment and Society. 31 (4), pp. 586-704. https://doi.org/10.1177/0950017016638994
A group decision making model for partially ordered preference under uncertainty
Chen, S., Liu, J., Wang, H. and Augusto, J. 2015. A group decision making model for partially ordered preference under uncertainty. Information Fusion. 25, pp. 32-41. https://doi.org/10.1016/j.inffus.2014.11.001
The heuristic strategies for assessing wireless sensor network: an event-based formal approach
Testa, A., Cinque, M., Coronato, A., De Pietro, G. and Augusto, J. 2015. The heuristic strategies for assessing wireless sensor network: an event-based formal approach. Journal of Heuristics. 21 (2), pp. 145-175. https://doi.org/10.1007/s10732-014-9258-x
Flexible context aware interface for ambient assisted living
McNaull, J., Augusto, J., Mulvenna, M. and McCullagh, P. 2014. Flexible context aware interface for ambient assisted living. Human-centric Computing and Information Sciences. 4 (1). https://doi.org/10.1186/2192-1962-4-1
An investigation into the efficacy of avatar-based systems for student advice
Currie, E., Harvey, P., Daryanani, P., Augusto, J., Arif, R. and Ali, A. 2016. An investigation into the efficacy of avatar-based systems for student advice. EAI Endorsed Transactions on e-Learning. 3 (11). https://doi.org/10.4108/eai.15-6-2016.151450
Temporal reasoning for intuitive specification of context-awareness
Alegre, U., Augusto, J. and Aztiria, A. 2014. Temporal reasoning for intuitive specification of context-awareness. 10th International Conference on Intelligent Environments - IE'14. Shanghai, China 30 Jun - 04 Jul 2014 Institute of Electrical and Electronics Engineers (IEEE). pp. 234-241
Advancing ambient assisted living with caution
Huyck, C., Augusto, J., Gao, X. and Botia, J. 2015. Advancing ambient assisted living with caution. in: Helfert, M., Holzinger, A., Ziefle, M., Fred, A., O'Donoghue, J. and Röcker, C. (ed.) Information and Communication Technologies for Ageing Well and e-Health: First International Conference, ICT4AgeingWell 2015, Lisbon, Portugal, May 20-22, 2015. Revised Selected Papers Springer.
Enhancing student support with a virtual assistant
Harvey, P., Currie, E., Daryanani, P. and Augusto, J. 2016. Enhancing student support with a virtual assistant. Vincenti, G., Bucciero, A. and Vaz de Carvalho, C. (ed.) eLEOT 2015: 2nd EAI International Conference on e-Learning e-Education and Online Training. Novedrate, Italy 16 - 18 Sep 2015 Springer. pp. 101-109 https://doi.org/10.1007/978-3-319-28883-3_13
Assessing real world imagery in virtual environments for people with cognitive disabilities
Covaci, A., Kramer, D., Augusto, J., Rus, S. and Braun, A. 2015. Assessing real world imagery in virtual environments for people with cognitive disabilities. Intelligent Environments 2015. Prague, Czech Republic 15 - 17 Jul 2015 Institute of Electrical and Electronics Engineers (IEEE). pp. 41-48
eFRIEND: an ethical framework for intelligent environment development
Jones, S., Augusto, J. and Hara, S. 2014. eFRIEND: an ethical framework for intelligent environment development. The 7th ACM International Conference on Pervasive Technologies Related to Assistive Environments: PETRA 2014. Rhodes, Greece 27 - 30 May 2014 Association for Computing Machinery (ACM). https://doi.org/10.1145/2674396.2674410
Spatial health systems: the state of the art
Gottfried, B., Aghajan, H., Wong, K., Augusto, J., Guesgen, H., Kirste, T. and Lawo, M. 2014. Spatial health systems: the state of the art. in: Holzinger, A., Ziefle, M. and Roecker, C. (ed.) Smart health. State of the art Springer Verlag. pp. 41-70
Developing navigational services for people with Down's Syndrome
Kramer, D., Covaci, A. and Augusto, J. 2015. Developing navigational services for people with Down's Syndrome. 2015 International Conference on Intelligent Environments. Prague, Czech Republic 15 - 17 Jul 2015 Institute of Electrical and Electronics Engineers (IEEE). pp. 128-131 https://doi.org/10.1109/IE.2015.26
Sense of entitlement to workplace support for infertility treatment
Payne, N., Lewis, S., Constantinou, C. and van den Akker, O. 2014. Sense of entitlement to workplace support for infertility treatment. Work and Family Researchers Network Conference (WFRN): Changing Work and Family Relationships in a Global Economy. New York, USA 19 - 21 Jun 2014
Work-life balance and medically assisted reproduction (MAR): MAR uses experiences of workplace support
Payne, N., van den Akker, O., Constantinou, C. and Lewis, S. 2014. Work-life balance and medically assisted reproduction (MAR): MAR uses experiences of workplace support. 11th Conference of the European Academy of Occupational Health Psychology. London, United Kingdom 14 - 16 Apr 2014
Experiences of combining work and infertility treatment
Payne, N., van den Akker, O., Lewis, S. and Constantinou, C. 2015. Experiences of combining work and infertility treatment. BICA Journal/Journal of Fertility Counselling. 22 (1), pp. 13-16.
Context-awareness to increase inclusion of people with DS in society
Kramer, D., Augusto, J. and Clark, T. 2014. Context-awareness to increase inclusion of people with DS in society. AAAI 14: Workshop on Artificial Intelligence Applied to Assistive Technologies and Smart Environments (ATSE 2014). Quebec City, Quebec, Canada 27 - 31 Jul 2014 Association for the Advancement of Artificial Intelligence (AAAI). pp. 27-31
Night optimised care technology for users needing assisted lifestyles
Augusto, J., Mulvenna, M., Zheng, H., Wang, H., Martin, S., McCullagh, P. and Wallace, J. 2014. Night optimised care technology for users needing assisted lifestyles. Behaviour and Information Technology. 33 (12), pp. 1261-1277. https://doi.org/10.1080/0144929X.2013.816773
Personalized smart environments to increase inclusion of people with Down's Syndrome
Augusto, J., Grimstad, T., Wichert, R., Schulze, E., Braun, A., Rødevand, G. and Ridley, V. 2013. Personalized smart environments to increase inclusion of people with Down's Syndrome. Augusto, J., Wichert, R., Collier, R., Keyson, D., Salah, A. and Tan, A. (ed.) International Joint Conference on Ambient Intelligence. Dublin, Ireland Springer International. https://doi.org/10.1007/978-3-319-03647-2_16
Reflections on ambient intelligence systems handling of user preferences and needs
Augusto, J. 2014. Reflections on ambient intelligence systems handling of user preferences and needs. The 10th International Conference on Intelligent Environments (IE'14). Shanghai, P.R. China 29 Jun - 04 Jul 2014 Institute of Electrical and Electronics Engineers (IEEE). pp. 369-371
AAL4DS (Can AAL technology help people with Down’s Syndrome to live better lives?)
Augusto, J. 2012. AAL4DS (Can AAL technology help people with Down’s Syndrome to live better lives?). Proceedings of AALForum2012 (Tomorrow in Sight: from Design to Delivery). Eindhoven, The Netherlands 26 Sep 2012 pp. 79-83
eFRIEND: an ethical framework for intelligent environments development
Jones, S., Hara, S. and Augusto, J. 2015. eFRIEND: an ethical framework for intelligent environments development. Ethics and Information Technology. 17 (1), pp. 11-25. https://doi.org/10.1007/s10676-014-9358-1
Requirements for context-aware systems
Evans, C., Brodie, L. and Augusto, J. 2014. Requirements for context-aware systems. 20th International Working Conference on Requirements Engineering: Foundations for Software Quality (REFSQ). Essen, Germany 07 - 10 Apr 2014 pp. 137-138
Requirements engineering for intelligent environments
Evans, C., Brodie, L. and Augusto, J. 2014. Requirements engineering for intelligent environments. The 10th International Conference on Intelligent Environments. Shanghai, China 29 Jun - 04 Jul 2014 pp. 154-161
A user-centric software development process
Augusto, J. 2014. A user-centric software development process. The 10th International Conference on Intelligent Environments (IE'14). Shanghai, P.R. China 29 Jun - 04 Jul 2014 pp. 252-255
New ways of working and the implications for work-life balance
Lyonette, C., Anderson, D., Lewis, S., Payne, N. and Wood, S. 2013. New ways of working and the implications for work-life balance. Work, Employment and Society Conference: States of Work: Visions and Interpretations of Work, Employment, Society and the State. Warwick, UK 03 - 05 Sep 2013
Work-life balance, recovery strategies, and well-being in fire service personnel
Payne, N. and Kinman, G. 2014. Work-life balance, recovery strategies, and well-being in fire service personnel. The BPS Division of Occupational Psychology Annual Conference: Applying the Science of Psychology to Work. Brighton, UK 08 - 10 Jan 2014 pp. 228-232
Sensors for Ambient Assisted Living (AAL) and smart homes
Martinez Madrid, N., Martinez Fernandez, J., Seepold, R. and Augusto, J. 2013. Sensors for Ambient Assisted Living (AAL) and smart homes. in: Filippini, D. (ed.) Autonomous Sensor Networks: Collective Sensing Strategies for Analytical Purposes Springer.
Context-aware discovery of human frequent behaviours through sensor information interpretation
Aztiria, A. and Augusto, J. 2013. Context-aware discovery of human frequent behaviours through sensor information interpretation. in: Guesgen, H. and Marsland, S. (ed.) Human Behavior Recognition Technologies: Intelligent Applications for Monitoring and Security IGI Global. pp. 14-32
A hierarchical human activity recognition framework based on automated reasoning
Chen, S., Liu, J., Wang, H. and Augusto, J. 2013. A hierarchical human activity recognition framework based on automated reasoning. IEEE International Conference on Systems, Man and Cybernetics (SMC2013). Manchester, UK 13 - 16 Oct 2013
Evaluation of long-term counselling at a community health service for women who are on a low income
Payne, N., Ciclitira, K., Starr, F., Marzano, L. and Brunswick, N. 2015. Evaluation of long-term counselling at a community health service for women who are on a low income. Counselling and Psychotherapy Research. 15 (2), pp. 79-87. https://doi.org/10.1080/14733145.2013.877513
A linguistic multi-criteria decision making approach based on logical reasoning
Chen, S., Liu, J., Wang, H. and Augusto, J. 2014. A linguistic multi-criteria decision making approach based on logical reasoning. Information Sciences. 258, pp. 266-276. https://doi.org/10.1016/j.ins.2013.08.040
Participatory research to design a novel system to support the night-time needs of people with dementia; NOCTURNAL
Martin, S., Augusto, J., McCullagh, P., Carswell, W., Zheng, H., Wang, H., Wallace, J. and Mulvenna, M. 2013. Participatory research to design a novel system to support the night-time needs of people with dementia; NOCTURNAL. International Journal of Environmental Research and Public Health. 10 (12), pp. 6764-6782. https://doi.org/10.3390/ijerph10126764
Self-aware trader: a new approach to safer trading
Martínez Fernández, J., Augusto, J., Trombino, G., Seepold, R. and Martinez Madrid, N. 2013. Self-aware trader: a new approach to safer trading. Journal of Universal Computer Science. 19 (15), pp. 2292-2319.
Learning frequent behaviours of the users in intelligent environments
Aztiria, A., Augusto, J., Basagoiti, R., Izaguirre, A. and Cook, D. 2013. Learning frequent behaviours of the users in intelligent environments. IEEE Transactions on Systems Man and Cybernetics: Systems. 43 (6), pp. 1265-1278. https://doi.org/10.1109/TSMC.2013.2252892
Intelligent environments: a manifesto
Augusto, J., Callaghan, V., Kameas, A., Cook, D. and Satoh, I. 2013. Intelligent environments: a manifesto. Human-centric Computing and Information Sciences. 3 (12). https://doi.org/10.1186/2192-1962-3-12
Work-life balance policies, practices and discourse and public sector cuts
Anderson, D., Lewis, S., Lyonette, C., Payne, N. and Wood, S. 2013. Work-life balance policies, practices and discourse and public sector cuts. The BPS Division of Occupational Psychology Conference 2013: Connecting and contributing to make a difference. Chester, UK 09 - 11 Jan 2013 pp. 43-46
A qualitative investigation of employees’ perceptions of the impact of work on health behaviours
Payne, N., Jones, F. and Harris, P. 2011. A qualitative investigation of employees’ perceptions of the impact of work on health behaviours. BPS Division of Occupational Psychology Conference 2011: Creating value through occupational psychology. Stratford-upon-Avon, UK 12 - 14 Jan 2011 pp. 48-51
Visualization of data for ambient assisted living services
Mulvenna, M., Carswell, W., McCullagh, P., Augusto, J., Zheng, H., Jeffers, P., Wang, H. and Martin, S. 2011. Visualization of data for ambient assisted living services. IEEE Communications Magazine. 49 (1), pp. 110-117. https://doi.org/10.1109/MCOM.2011.5681023
Mass function derivation and combination in multivariate data spaces
Wang, H., Liu, J. and Augusto, J. 2010. Mass function derivation and combination in multivariate data spaces. Information Sciences. 180 (6), pp. 813-819. https://doi.org/10.1016/j.ins.2009.08.027
A qualitative investigation of employees' perceptions of the impact of work on health behaviours
Payne, N., Jones, F. and Harris, P. 2010. A qualitative investigation of employees' perceptions of the impact of work on health behaviours. Iavicoli, S., Jain, A., Petyx, M. and Tang, J. (ed.) 9th Conference of the European Academy of Occupational Health Psychology. Rome, Italy 29 - 31 Mar 2010 Nottingham, UK EAOHP. pp. 256-256
Design and evaluation of an ambient assisted living system based on an argumentative multi-agent system
Muñoz, A., Augusto, J., Villa, A. and Botía, J. 2011. Design and evaluation of an ambient assisted living system based on an argumentative multi-agent system. Personal and Ubiquitous Computing. 15 (4), pp. 377-387. https://doi.org/10.1007/s00779-010-0361-1
Ordering based decision making: a survey
Chen, S., Liu, J., Wang, H. and Augusto, J. 2013. Ordering based decision making: a survey. Information Fusion. 14 (4), pp. 521-531. https://doi.org/10.1016/j.inffus.2012.10.005
Software simulation and verification to increase the reliability of intelligent environments
Augusto, J. and Hornos, M. 2013. Software simulation and verification to increase the reliability of intelligent environments. Advances in Engineering Software. 58, pp. 18-34. https://doi.org/10.1016/j.advengsoft.2012.12.004
Using patterns position distribution for software failure detection
Li, C., Chen, Z., Du, H., Wang, H., Wilkie, G., Augusto, J. and Liu, J. 2013. Using patterns position distribution for software failure detection. International Journal of Computational Intelligence Systems. 6 (2), pp. 234-243. https://doi.org/10.1080/18756891.2013.768442
A sensor technology survey for a stress aware trading process
Fernandez, J., Augusto, J., Seepold, R. and Madrid, N. 2012. A sensor technology survey for a stress aware trading process. Transactions on Systems, Man and Cybernetics - Part C. 42 (6), pp. 809-824. https://doi.org/10.1109/TSMCC.2011.2179028
Ambient assisted living systems and technologies: a data and information quality perspective
McNaull, J., Augusto, J., Mulvenna, M. and McCullagh, P. 2012. Ambient assisted living systems and technologies: a data and information quality perspective. ACM Transactions on Data and Information Quality. 4 (1), pp. 1-15. https://doi.org/10.1145/2378016.2378020
Discovering frequent user-environment interactions in intelligent environments
Aztiria, A., Augusto, J., Basagoiti, R., Izaguirre, A. and Cook, D. 2012. Discovering frequent user-environment interactions in intelligent environments. Personal and Ubiquitous Computing. 16 (1), pp. 91-103. https://doi.org/10.1007/s00779-011-0471-4
A linguistic truth-value temporal reasoning (LTR) system and its application to the design of an intelligent environment
Lu, Z., Augusto, J., Liu, J. and Wang, H. 2012. A linguistic truth-value temporal reasoning (LTR) system and its application to the design of an intelligent environment. International Journal of Computational Intelligence Systems. 5 (1), pp. 173-196. https://doi.org/10.1080/18756891.2012.670529
Static verification of wireless sensor networks with formal methods
Testa, A., Coronato, A., Cinque, M. and Augusto, J. 2012. Static verification of wireless sensor networks with formal methods. 8th International Conference on Signal Image Technology and Internet Based Systems (SITIS 2012). Naples, Italy 25 - 29 Nov 2012 pp. 587-594
Modeling eating disorders of cognitive impaired people
Coronato, A., De Pietro, G. and Augusto, J. 2012. Modeling eating disorders of cognitive impaired people. HumanCom'2012. Gwangju, South Korea pp. 165-172
Living without a safety net in an Intelligent Environment
Augusto, J., McCullagh, P. and Augusto-Walkden, J. 2011. Living without a safety net in an Intelligent Environment. ICST Transactions on Ambient Systems. 11 (10-12). https://doi.org/10.4108/trans.amsys.2011.e6
An evidential reasoning based approach for decision making with partially ordered preference under uncertainty
Chen, S., Liu, J., Wang, H. and Augusto, J. 2013. An evidential reasoning based approach for decision making with partially ordered preference under uncertainty. 2013 International Conference on Machine Learning and Cybernetics. Tianjin, China 14 - 17 Jul 2013 IEEE. pp. 1712-1717 https://doi.org/10.1109/ICMLC.2013.6890874
Work, stress and health behaviours.
Payne, N., Kinman, G. and Jones, F. 2012. Work, stress and health behaviours. in: Houdmont, J., Leka, S. and Sinclair, R. (ed.) Contemporary Occupational Health Psychology: Global Perspectives on Research and Practice, Volume 2. Chichester WileyBlackwell. pp. 239-255
A reasoning system for uncertain and dynamic environments
Lu, Z., Augusto, J., Liu, J., Wang, H. and Aztiria, A. 2012. A reasoning system for uncertain and dynamic environments. International Journal on Artificial Intelligence Tools. 21 (5). https://doi.org/10.1142/S0218213012500236
Learning, teaching and assessment in health psychology.
Payne, N. 2006. Learning, teaching and assessment in health psychology. Health Psychology Update. 15 (2), pp. 4-5.
Family based behavioural management of childhood obesity: Service evaluation of a group programme run in a community setting in the UK.
Murdoch, M., Payne, N., Samani-Radia, D., Rosen-Webb, J., Walker, L., Howe, M. and Lewis, P. 2011. Family based behavioural management of childhood obesity: Service evaluation of a group programme run in a community setting in the UK. European Journal of Clinical Nutrition. 65 (6), pp. 764-767. https://doi.org/10.1038/ejcn.2011.23
Work stress and health behaviour: daily diary methodology and multilevel modelling.
Payne, N. and Jones, F. 2007. Work stress and health behaviour: daily diary methodology and multilevel modelling. Health Psychology Update. 16 (3).
Evaluation of an intervention to help students avoid unintentional plagiarism by improving their authorial identity.
Elander, J., Pittam, G., Lusher, J., Fox, P. and Payne, N. 2010. Evaluation of an intervention to help students avoid unintentional plagiarism by improving their authorial identity. Assessment & Evaluation in Higher Education. 35 (2), pp. 157-171.
A daily diary investigation of the effects of work stress on exercise intention implementation: Can planning overcome the disruptive effects of work?
Payne, N., Jones, F. and Harris, P. 2010. A daily diary investigation of the effects of work stress on exercise intention implementation: Can planning overcome the disruptive effects of work? Psychology and Health. 25 (1), pp. 111-129.
Learning, teaching and assessment of Health Psychology MSc courses: results from a survey.
Payne, N. 2008. Learning, teaching and assessment of Health Psychology MSc courses: results from a survey. Health Psychology Update. 17 (2), pp. 34-40.
Student beliefs and attitudes about authorial identity in academic writing
Pittam, G., Elander, J., Lusher, J., Fox, P. and Payne, N. 2009. Student beliefs and attitudes about authorial identity in academic writing. Studies in Higher Education. 34 (2), pp. 153-170. https://doi.org/10.1080/03075070802528270
The impact of job strain on the predictive validity of the theory of planned behaviour: an investigation of exercise and healthy eating
Payne, N., Jones, F. and Harris, P. 2005. The impact of job strain on the predictive validity of the theory of planned behaviour: an investigation of exercise and healthy eating. British Journal of Health Psychology. 10 (1), pp. 115-131. https://doi.org/10.1348/135910704X14636
The impact of working life on health behavior: the effect of job strain on the cognitive predictors of exercise
Payne, N., Jones, F. and Harris, P. 2002. The impact of working life on health behavior: the effect of job strain on the cognitive predictors of exercise. Journal of Occupational Health Psychology. 7 (4), pp. 342-353.
Occupational stressors and coping as determinants of burnout in female hospice nurses
Payne, N. 2001. Occupational stressors and coping as determinants of burnout in female hospice nurses. Journal of Advanced Nursing. 33 (3), pp. 396-405. https://doi.org/10.1046/j.1365-2648.2001.01677.x
Work stress and health behaviours: a work life balance issue
Jones, F., Kinman, G. and Payne, N. 2006. Work stress and health behaviours: a work life balance issue. in: Jones, F., Burke, R. and Westman, M. (ed.) Work-life balance: a psychological perspective Psychology Press. pp. 185-216
The role of perceived need within the theory of planned behaviour: a comparison of exercise and healthy eating
Payne, N., Jones, F. and Harris, P. 2004. The role of perceived need within the theory of planned behaviour: a comparison of exercise and healthy eating. British Journal of Health Psychology. 9 (4), pp. 489-504. https://doi.org/10.1348/1359107042304524