The user-centred intelligent environments development process as a guide to co-create smart technology for people with special needs

Article

Augusto, J., Kramer, D., Alegre, U., Covaci, A. and Santokhee, A. 2018. The user-centred intelligent environments development process as a guide to co-create smart technology for people with special needs. Universal Access in the Information Society. 17 (1), pp. 115-130. https://doi.org/10.1007/s10209-016-0514-8
TypeArticle
TitleThe user-centred intelligent environments development process as a guide to co-create smart technology for people with special needs
AuthorsAugusto, J., Kramer, D., Alegre, U., Covaci, A. and Santokhee, A.
Abstract

We report on the lessons learnt during the application of a methodology to develop Intelligent Environments. One important feature of the methodology is that of being strongly user-centred and we report on how that interaction with users took place and how it continuously shaped our project aspirations and outcomes. The methodology was applied to a project which aimed at helping people with Downs Syndrome and those with similar conditions and needs, to be more included in society. The project was developed by amconsortium of commercial, academic, and end-user supporting organizations. We explain what type of stakeholders engaging activities were considered, how these were distributed along the lifetime of the project and their impact.

KeywordsIntelligent environments; Human-centred design ; Software development process
Research GroupResearch Group on Development of Intelligent Environments
PublisherSpringer Berlin. Heidelberg
JournalUniversal Access in the Information Society
ISSN1615-5289
Electronic1615-5297
Publication dates
Online16 Jan 2017
Print31 Mar 2018
Publication process dates
Deposited15 Dec 2016
Accepted15 Dec 2016
Output statusPublished
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© The Author(s) 2017. This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made.

Digital Object Identifier (DOI)https://doi.org/10.1007/s10209-016-0514-8
Web of Science identifierWOS:000427481800009
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LanguageEnglish
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A formal methodology to design and deploy dependable wireless sensor networks
Testa, A., Cinque, M., Coronato, A. and Augusto, J. 2017. A formal methodology to design and deploy dependable wireless sensor networks. Sensors. 17 (1). https://doi.org/10.3390/s17010019
A stigmergic approach to indoor localization using bluetooth low energy beacons
Palumbo, F., Barsocchi, P., Chessa, S. and Augusto, J. 2015. A stigmergic approach to indoor localization using bluetooth low energy beacons. 3rd Workshop on Activity Monitoring by Multiple Distributed Sensing (AMMDS). Karslrhue, Germany 25 - 28 Aug 2015 IEEE. pp. 1-6 https://doi.org/10.1109/AVSS.2015.7301734
Engineering context-aware systems and applications: a survey
Alegre, U., Augusto, J. and Clark, T. 2016. Engineering context-aware systems and applications: a survey. Journal of Systems and Software. 117, pp. 55-83. https://doi.org/10.1016/j.jss.2016.02.010
The heuristic strategies for assessing wireless sensor network: an event-based formal approach
Testa, A., Cinque, M., Coronato, A., De Pietro, G. and Augusto, J. 2015. The heuristic strategies for assessing wireless sensor network: an event-based formal approach. Journal of Heuristics. 21 (2), pp. 145-175. https://doi.org/10.1007/s10732-014-9258-x
Flexible context aware interface for ambient assisted living
McNaull, J., Augusto, J., Mulvenna, M. and McCullagh, P. 2014. Flexible context aware interface for ambient assisted living. Human-centric Computing and Information Sciences. 4 (1). https://doi.org/10.1186/2192-1962-4-1
Power consumption of the Raspberry Pi: A comparative analysis
Bekaroo, G. and Santokhee, A. 2016. Power consumption of the Raspberry Pi: A comparative analysis. 2016 IEEE International Conference on Emerging Technologies and Innovative Business Practices for the Transformation of Societies (EmergiTech). Balaclava, Mauritius 03 - 06 Aug 2016 IEEE. pp. 361-366 https://doi.org/10.1109/emergitech.2016.7737367
An investigation into the efficacy of avatar-based systems for student advice
Currie, E., Harvey, P., Daryanani, P., Augusto, J., Arif, R. and Ali, A. 2016. An investigation into the efficacy of avatar-based systems for student advice. EAI Endorsed Transactions on e-Learning. 3 (11). https://doi.org/10.4108/eai.15-6-2016.151450
Co-creation of smart technology with (and for) people with special needs
Augusto, J., Kramer, D., Alegre, U., Covaci, A. and Santokhee, A. 2016. Co-creation of smart technology with (and for) people with special needs. 7th International Conference on Software Development and Technologies for Enhancing Accessibility and Fighting Info-exclusion. Vila Real, Portugal 01 - 03 Dec 2016 Association for Computing Machinery (ACM). pp. 39-46 https://doi.org/10.1145/3019943.3019950
Enhancing student support with a virtual assistant
Harvey, P., Currie, E., Daryanani, P. and Augusto, J. 2016. Enhancing student support with a virtual assistant. Vincenti, G., Bucciero, A. and Vaz de Carvalho, C. (ed.) eLEOT 2015: 2nd EAI International Conference on e-Learning e-Education and Online Training. Novedrate, Italy 16 - 18 Sep 2015 Springer. pp. 101-109 https://doi.org/10.1007/978-3-319-28883-3_13
Temporal reasoning for intuitive specification of context-awareness
Alegre, U., Augusto, J. and Aztiria, A. 2014. Temporal reasoning for intuitive specification of context-awareness. 10th International Conference on Intelligent Environments - IE'14. Shanghai, China 30 Jun - 04 Jul 2014 Institute of Electrical and Electronics Engineers (IEEE). pp. 234-241
Advancing ambient assisted living with caution
Huyck, C., Augusto, J., Gao, X. and Botia, J. 2015. Advancing ambient assisted living with caution. in: Helfert, M., Holzinger, A., Ziefle, M., Fred, A., O'Donoghue, J. and Röcker, C. (ed.) Information and Communication Technologies for Ageing Well and e-Health: First International Conference, ICT4AgeingWell 2015, Lisbon, Portugal, May 20-22, 2015. Revised Selected Papers Springer.
Assessing real world imagery in virtual environments for people with cognitive disabilities
Covaci, A., Kramer, D., Augusto, J., Rus, S. and Braun, A. 2015. Assessing real world imagery in virtual environments for people with cognitive disabilities. Intelligent Environments 2015. Prague, Czech Republic 15 - 17 Jul 2015 Institute of Electrical and Electronics Engineers (IEEE). pp. 41-48
Spatial health systems: the state of the art
Gottfried, B., Aghajan, H., Wong, K., Augusto, J., Guesgen, H., Kirste, T. and Lawo, M. 2014. Spatial health systems: the state of the art. in: Holzinger, A., Ziefle, M. and Roecker, C. (ed.) Smart health. State of the art Springer Verlag. pp. 41-70
Developing navigational services for people with Down's Syndrome
Kramer, D., Covaci, A. and Augusto, J. 2015. Developing navigational services for people with Down's Syndrome. 2015 International Conference on Intelligent Environments. Prague, Czech Republic 15 - 17 Jul 2015 Institute of Electrical and Electronics Engineers (IEEE). pp. 128-131 https://doi.org/10.1109/IE.2015.26
Context-awareness to increase inclusion of people with DS in society
Kramer, D., Augusto, J. and Clark, T. 2014. Context-awareness to increase inclusion of people with DS in society. AAAI 14: Workshop on Artificial Intelligence Applied to Assistive Technologies and Smart Environments (ATSE 2014). Quebec City, Quebec, Canada 27 - 31 Jul 2014 Association for the Advancement of Artificial Intelligence (AAAI). pp. 27-31
Night optimised care technology for users needing assisted lifestyles
Augusto, J., Mulvenna, M., Zheng, H., Wang, H., Martin, S., McCullagh, P. and Wallace, J. 2014. Night optimised care technology for users needing assisted lifestyles. Behaviour and Information Technology. 33 (12), pp. 1261-1277. https://doi.org/10.1080/0144929X.2013.816773
Personalized smart environments to increase inclusion of people with Down's Syndrome
Augusto, J., Grimstad, T., Wichert, R., Schulze, E., Braun, A., Rødevand, G. and Ridley, V. 2013. Personalized smart environments to increase inclusion of people with Down's Syndrome. Augusto, J., Wichert, R., Collier, R., Keyson, D., Salah, A. and Tan, A. (ed.) International Joint Conference on Ambient Intelligence. Dublin, Ireland Springer International. https://doi.org/10.1007/978-3-319-03647-2_16
Reflections on ambient intelligence systems handling of user preferences and needs
Augusto, J. 2014. Reflections on ambient intelligence systems handling of user preferences and needs. The 10th International Conference on Intelligent Environments (IE'14). Shanghai, P.R. China 29 Jun - 04 Jul 2014 Institute of Electrical and Electronics Engineers (IEEE). pp. 369-371
AAL4DS (Can AAL technology help people with Down’s Syndrome to live better lives?)
Augusto, J. 2012. AAL4DS (Can AAL technology help people with Down’s Syndrome to live better lives?). Proceedings of AALForum2012 (Tomorrow in Sight: from Design to Delivery). Eindhoven, The Netherlands 26 Sep 2012 pp. 79-83
A group decision making model for partially ordered preference under uncertainty
Chen, S., Liu, J., Wang, H. and Augusto, J. 2015. A group decision making model for partially ordered preference under uncertainty. Information Fusion. 25, pp. 32-41. https://doi.org/10.1016/j.inffus.2014.11.001
eFRIEND: an ethical framework for intelligent environments development
Jones, S., Hara, S. and Augusto, J. 2015. eFRIEND: an ethical framework for intelligent environments development. Ethics and Information Technology. 17 (1), pp. 11-25. https://doi.org/10.1007/s10676-014-9358-1
Requirements for context-aware systems
Evans, C., Brodie, L. and Augusto, J. 2014. Requirements for context-aware systems. 20th International Working Conference on Requirements Engineering: Foundations for Software Quality (REFSQ). Essen, Germany 07 - 10 Apr 2014 pp. 137-138
Requirements engineering for intelligent environments
Evans, C., Brodie, L. and Augusto, J. 2014. Requirements engineering for intelligent environments. The 10th International Conference on Intelligent Environments. Shanghai, China 29 Jun - 04 Jul 2014 pp. 154-161
A user-centric software development process
Augusto, J. 2014. A user-centric software development process. The 10th International Conference on Intelligent Environments (IE'14). Shanghai, P.R. China 29 Jun - 04 Jul 2014 pp. 252-255
Sensors for Ambient Assisted Living (AAL) and smart homes
Martinez Madrid, N., Martinez Fernandez, J., Seepold, R. and Augusto, J. 2013. Sensors for Ambient Assisted Living (AAL) and smart homes. in: Filippini, D. (ed.) Autonomous Sensor Networks: Collective Sensing Strategies for Analytical Purposes Springer.
Context-aware discovery of human frequent behaviours through sensor information interpretation
Aztiria, A. and Augusto, J. 2013. Context-aware discovery of human frequent behaviours through sensor information interpretation. in: Guesgen, H. and Marsland, S. (ed.) Human Behavior Recognition Technologies: Intelligent Applications for Monitoring and Security IGI Global. pp. 14-32
A hierarchical human activity recognition framework based on automated reasoning
Chen, S., Liu, J., Wang, H. and Augusto, J. 2013. A hierarchical human activity recognition framework based on automated reasoning. IEEE International Conference on Systems, Man and Cybernetics (SMC2013). Manchester, UK 13 - 16 Oct 2013
A linguistic multi-criteria decision making approach based on logical reasoning
Chen, S., Liu, J., Wang, H. and Augusto, J. 2014. A linguistic multi-criteria decision making approach based on logical reasoning. Information Sciences. 258, pp. 266-276. https://doi.org/10.1016/j.ins.2013.08.040
Participatory research to design a novel system to support the night-time needs of people with dementia; NOCTURNAL
Martin, S., Augusto, J., McCullagh, P., Carswell, W., Zheng, H., Wang, H., Wallace, J. and Mulvenna, M. 2013. Participatory research to design a novel system to support the night-time needs of people with dementia; NOCTURNAL. International Journal of Environmental Research and Public Health. 10 (12), pp. 6764-6782. https://doi.org/10.3390/ijerph10126764
Self-aware trader: a new approach to safer trading
Martínez Fernández, J., Augusto, J., Trombino, G., Seepold, R. and Martinez Madrid, N. 2013. Self-aware trader: a new approach to safer trading. Journal of Universal Computer Science. 19 (15), pp. 2292-2319.
Learning frequent behaviours of the users in intelligent environments
Aztiria, A., Augusto, J., Basagoiti, R., Izaguirre, A. and Cook, D. 2013. Learning frequent behaviours of the users in intelligent environments. IEEE Transactions on Systems Man and Cybernetics: Systems. 43 (6), pp. 1265-1278. https://doi.org/10.1109/TSMC.2013.2252892
Intelligent environments: a manifesto
Augusto, J., Callaghan, V., Kameas, A., Cook, D. and Satoh, I. 2013. Intelligent environments: a manifesto. Human-centric Computing and Information Sciences. 3 (12). https://doi.org/10.1186/2192-1962-3-12
eFRIEND: an ethical framework for intelligent environment development
Jones, S., Augusto, J. and Hara, S. 2014. eFRIEND: an ethical framework for intelligent environment development. The 7th ACM International Conference on Pervasive Technologies Related to Assistive Environments: PETRA 2014. Rhodes, Greece 27 - 30 May 2014 Association for Computing Machinery (ACM). https://doi.org/10.1145/2674396.2674410
Visualization of data for ambient assisted living services
Mulvenna, M., Carswell, W., McCullagh, P., Augusto, J., Zheng, H., Jeffers, P., Wang, H. and Martin, S. 2011. Visualization of data for ambient assisted living services. IEEE Communications Magazine. 49 (1), pp. 110-117. https://doi.org/10.1109/MCOM.2011.5681023
Mass function derivation and combination in multivariate data spaces
Wang, H., Liu, J. and Augusto, J. 2010. Mass function derivation and combination in multivariate data spaces. Information Sciences. 180 (6), pp. 813-819. https://doi.org/10.1016/j.ins.2009.08.027
Design and evaluation of an ambient assisted living system based on an argumentative multi-agent system
Muñoz, A., Augusto, J., Villa, A. and Botía, J. 2011. Design and evaluation of an ambient assisted living system based on an argumentative multi-agent system. Personal and Ubiquitous Computing. 15 (4), pp. 377-387. https://doi.org/10.1007/s00779-010-0361-1
Ordering based decision making: a survey
Chen, S., Liu, J., Wang, H. and Augusto, J. 2013. Ordering based decision making: a survey. Information Fusion. 14 (4), pp. 521-531. https://doi.org/10.1016/j.inffus.2012.10.005
Software simulation and verification to increase the reliability of intelligent environments
Augusto, J. and Hornos, M. 2013. Software simulation and verification to increase the reliability of intelligent environments. Advances in Engineering Software. 58, pp. 18-34. https://doi.org/10.1016/j.advengsoft.2012.12.004
Using patterns position distribution for software failure detection
Li, C., Chen, Z., Du, H., Wang, H., Wilkie, G., Augusto, J. and Liu, J. 2013. Using patterns position distribution for software failure detection. International Journal of Computational Intelligence Systems. 6 (2), pp. 234-243. https://doi.org/10.1080/18756891.2013.768442
A sensor technology survey for a stress aware trading process
Fernandez, J., Augusto, J., Seepold, R. and Madrid, N. 2012. A sensor technology survey for a stress aware trading process. Transactions on Systems, Man and Cybernetics - Part C. 42 (6), pp. 809-824. https://doi.org/10.1109/TSMCC.2011.2179028
Discovering frequent user-environment interactions in intelligent environments
Aztiria, A., Augusto, J., Basagoiti, R., Izaguirre, A. and Cook, D. 2012. Discovering frequent user-environment interactions in intelligent environments. Personal and Ubiquitous Computing. 16 (1), pp. 91-103. https://doi.org/10.1007/s00779-011-0471-4
A linguistic truth-value temporal reasoning (LTR) system and its application to the design of an intelligent environment
Lu, Z., Augusto, J., Liu, J. and Wang, H. 2012. A linguistic truth-value temporal reasoning (LTR) system and its application to the design of an intelligent environment. International Journal of Computational Intelligence Systems. 5 (1), pp. 173-196. https://doi.org/10.1080/18756891.2012.670529
Static verification of wireless sensor networks with formal methods
Testa, A., Coronato, A., Cinque, M. and Augusto, J. 2012. Static verification of wireless sensor networks with formal methods. 8th International Conference on Signal Image Technology and Internet Based Systems (SITIS 2012). Naples, Italy 25 - 29 Nov 2012 pp. 587-594
Modeling eating disorders of cognitive impaired people
Coronato, A., De Pietro, G. and Augusto, J. 2012. Modeling eating disorders of cognitive impaired people. HumanCom'2012. Gwangju, South Korea pp. 165-172
A web map service implementation for the visualization of multidimensional gridded environmental data
Blower, J., Gemell, A., Griffiths, G., Haines, K., Santokhee, A. and Yang, X. 2013. A web map service implementation for the visualization of multidimensional gridded environmental data. Environmental Modelling and Software. 47, pp. 218-224. https://doi.org/10.1016/j.envsoft.2013.04.002
An evidential reasoning based approach for decision making with partially ordered preference under uncertainty
Chen, S., Liu, J., Wang, H. and Augusto, J. 2013. An evidential reasoning based approach for decision making with partially ordered preference under uncertainty. 2013 International Conference on Machine Learning and Cybernetics. Tianjin, China 14 - 17 Jul 2013 IEEE. pp. 1712-1717 https://doi.org/10.1109/ICMLC.2013.6890874
A reasoning system for uncertain and dynamic environments
Lu, Z., Augusto, J., Liu, J., Wang, H. and Aztiria, A. 2012. A reasoning system for uncertain and dynamic environments. International Journal on Artificial Intelligence Tools. 21 (5). https://doi.org/10.1142/S0218213012500236
Data and information quality issues in ambient assisted living systems
McNaull, J., Augusto, J., Mulvenna, M. and McCullagh, P. 2012. Data and information quality issues in ambient assisted living systems. Journal of Data and Information Quality. 4 (1), pp. 1-15. https://doi.org/10.1145/2378016.2378020
Living without a safety net in an Intelligent Environment
Augusto, J., McCullagh, P. and Augusto-Walkden, J. 2011. Living without a safety net in an Intelligent Environment. ICST Transactions on Ambient Systems. 11 (10-12). https://doi.org/10.4108/trans.amsys.2011.e6