Managing quality in public services: some distinct implications for the re-organisation of work
Book chapter
Roper, I. 2004. Managing quality in public services: some distinct implications for the re-organisation of work. in: Dibben, P., Wood, G. and Roper, I. (ed.) Contesting public sector reforms: critical perspectives, international debates. Basingstoke Palgrave Macmillan.
Chapter title | Managing quality in public services: some distinct implications for the re-organisation of work |
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Authors | Roper, I. |
Research Group | Employment Relations group |
Diversity and Gender group | |
Book title | Contesting public sector reforms: critical perspectives, international debates. |
Editors | Dibben, P., Wood, G. and Roper, I. |
Publisher | Palgrave Macmillan |
Place of publication | Basingstoke |
ISBN | |
Hardcover | 1403904308 |
Publication dates | |
2004 | |
Publication process dates | |
Deposited | 18 May 2009 |
Output status | Published |
Language | English |
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