Enterprise systems benefit framework for medium sized manufacturing businesses in the UK

Conference paper

Vedanthachari, L. 2011. Enterprise systems benefit framework for medium sized manufacturing businesses in the UK. UKAIS 2011 Annual Conference. Oxford, UK 12 - 13 Apr 2011
TypeConference paper
TitleEnterprise systems benefit framework for medium sized manufacturing businesses in the UK
AuthorsVedanthachari, L.
Abstract

This study aims to develop an Enterprise Systems benefit framework by identifying the benefits accrued by Medium Sized Manufacturing Businesses from the adoption of Enterprise Systems. For this study, Enterprise Systems consist of ERP, CRM and e-Procurement. Through a critical literature review, a conceptual model is proposed which classifies the benefits as cost reduction, time reduction and quality improvement. Through ten case studies the proposed model was enhanced to a framework that groups the benefits as Procurement & Forecasting, Manufacturing & Logistics, Sales, Marketing & Customer Service, IT infrastructure, organisational benefits.

ConferenceUKAIS 2011 Annual Conference
Publication dates
Print2011
Publication process dates
Deposited11 Oct 2012
Output statusPublished
Additional information

Paper 45

Web address (URL)http://aisel.aisnet.org/ukais2011/45
LanguageEnglish
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