Exploratory study on the Innovation activities of Saudi Hotel SMEs

Conference paper


Hamad M Alyahya, I., Vedanthachari, L., Lee, H. and Papanastassiou, M. 2018. Exploratory study on the Innovation activities of Saudi Hotel SMEs. ISBE 2018: 41st Institute for Small Business and Entrepreneurship Conference. Birmingham, United Kingdom 07 - 08 Nov 2018 Institute for Small Business & Entrepreneurship.
TypeConference paper
TitleExploratory study on the Innovation activities of Saudi Hotel SMEs
AuthorsHamad M Alyahya, I., Vedanthachari, L., Lee, H. and Papanastassiou, M.
Abstract

The paper investigates various innovation activities adopted by SME hotels in Riyadh, Saudi Arabia. 16 in-depth interviews with SME hotel managers in Riyadh were carried out. In doing so, this research fills the gap i.e. paucity of research related to the innovation activities of SME hotels in Saudi Arabia. The findings indicate that SME hotels in Saudi Arabia engage in a range of innovation activities and use web applications for marketing and sales. However, their usage of computer systems and applications for managing internal business process is low highlighting lack of knowhow and awareness. They have not recognised the value created by human capital and hence invest less on human capital management. Majority of the organisations witnessed a dip in revenues in the past year highlighting a cause for concern. These findings are consistent with the contemporary literature but calls for further research to investigate the relationship between resource utilisation and innovation outcomes.

ConferenceISBE 2018: 41st Institute for Small Business and Entrepreneurship Conference
ISBN
Hardcover9781900862318
PublisherInstitute for Small Business & Entrepreneurship
Publication dates
Print08 Nov 2018
Publication process dates
Deposited22 Oct 2018
Accepted19 Oct 2018
Output statusPublished
LanguageEnglish
Book titleISBE 2018 Conference Proceedings
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