Exploratory study on the Innovation activities of Saudi Hotel SMEs

Conference paper


Hamad M Alyahya, I., Vedanthachari, L., Lee, H. and Papanastassiou, M. 2018. Exploratory study on the Innovation activities of Saudi Hotel SMEs. ISBE 2018: 41st Institute for Small Business and Entrepreneurship Conference. Birmingham, United Kingdom 07 - 08 Nov 2018 Institute for Small Business & Entrepreneurship.
TypeConference paper
TitleExploratory study on the Innovation activities of Saudi Hotel SMEs
AuthorsHamad M Alyahya, I., Vedanthachari, L., Lee, H. and Papanastassiou, M.
Abstract

The paper investigates various innovation activities adopted by SME hotels in Riyadh, Saudi Arabia. 16 in-depth interviews with SME hotel managers in Riyadh were carried out. In doing so, this research fills the gap i.e. paucity of research related to the innovation activities of SME hotels in Saudi Arabia. The findings indicate that SME hotels in Saudi Arabia engage in a range of innovation activities and use web applications for marketing and sales. However, their usage of computer systems and applications for managing internal business process is low highlighting lack of knowhow and awareness. They have not recognised the value created by human capital and hence invest less on human capital management. Majority of the organisations witnessed a dip in revenues in the past year highlighting a cause for concern. These findings are consistent with the contemporary literature but calls for further research to investigate the relationship between resource utilisation and innovation outcomes.

ConferenceISBE 2018: 41st Institute for Small Business and Entrepreneurship Conference
Proceedings TitleISBE 2018 Conference Proceedings
ISBN
Hardcover9781900862318
PublisherInstitute for Small Business & Entrepreneurship
Publication dates
Print08 Nov 2018
Publication process dates
Deposited22 Oct 2018
Accepted19 Oct 2018
Output statusPublished
Web address (URL)https://www.isbe.org.uk/past-conferences/isbe-2018/
LanguageEnglish
Permalink -

https://repository.mdx.ac.uk/item/87zvw

Restricted files

Accepted author manuscript

Fetching citation counts from Clarivate.
  • 31
    total views
  • 0
    total downloads
  • 6
    views this month
  • 0
    downloads this month

Export as

Related outputs

The role of the university entrepreneurial ecosystem in entrepreneurial finance: case studies of UK innovation knowledge centres
Owen, R., Vedanthachari, L. and Hussain, J. 2023. The role of the university entrepreneurial ecosystem in entrepreneurial finance: case studies of UK innovation knowledge centres. Venture Capital. https://doi.org/10.1080/13691066.2023.2205606
Revisiting FSAs and CSAs in Sub-Saharan Africa: evidence from Ghanaian firms
Osabutey, E., Papanastassiou, M., Jin, Z., Navare, J. and Agyapong, A. 2023. Revisiting FSAs and CSAs in Sub-Saharan Africa: evidence from Ghanaian firms. International Business Review. 32 (4). https://doi.org/10.1016/j.ibusrev.2023.102106
The role of subsidiaries in Global Value Chains (GVCs): an institutional voids perspective on LVC upgrading and integration
Soliman, S., Papanastassiou, M. and Saka-Helmhout, A. 2023. The role of subsidiaries in Global Value Chains (GVCs): an institutional voids perspective on LVC upgrading and integration. Journal of International Management. https://doi.org/10.1016/j.intman.2022.101003
Exploring the role of U.K. Government policy in developing the university entrepreneurial finance ecosystem for Cleantech
Owen, R. and Vedanthachari, L. 2023. Exploring the role of U.K. Government policy in developing the university entrepreneurial finance ecosystem for Cleantech. IEEE Transactions on Engineering Management. 70 (3), pp. 1026-1039. https://doi.org/10.1109/TEM.2022.3153319
Examining customer's intention to rely on online reviews
Sridevi, P., Manoraj, N. and Vedanthachari, L. 2022. Examining customer's intention to rely on online reviews. International Journal of Internet Marketing and Advertising. 16 (4), pp. 369-393. https://doi.org/10.1504/IJIMA.2022.123163
Guest editorial [Special Issue: Do multinational enterprise contribute to, or reduce global inequality?]
Zhao, S., Gooderham, P., Papanastassiou, M. and Harzing, A. 2021. Guest editorial [Special Issue: Do multinational enterprise contribute to, or reduce global inequality?]. Critical Perspectives on International Business. 17 (1), pp. 2-8. https://doi.org/10.1108/cpoib-03-2021-107
Analysis of content strategies of selected brand tweets and its influence on information diffusion
Periaswamy, S., Niduthavolu, S. and Vedanthachari, L. 2021. Analysis of content strategies of selected brand tweets and its influence on information diffusion. Journal of Advances in Management Research. 18 (2), pp. 227-249. https://doi.org/10.1108/JAMR-06-2020-0107
Annex 1 IKC and Stakeholder Topic Guide Summary
Owen, R. and Vedanthachari, L. 2021. Annex 1 IKC and Stakeholder Topic Guide Summary.
MNE R&D internationalization in developing Asia
Zhao, S., Papanastassiou, M., Pearce, R. and Iguchi, C. 2021. MNE R&D internationalization in developing Asia. Asia Pacific journal of management. 38 (3), pp. 789-813. https://doi.org/10.1007/s10490-020-09705-1
Changing perspectives on the internationalization of R&D and innovation by multinational enterprises: a review of the literature
Papanastassiou, M., Pearce, R. and Zanfei, A. 2020. Changing perspectives on the internationalization of R&D and innovation by multinational enterprises: a review of the literature. Journal of International Business Studies. 51 (4), pp. 623-664. https://doi.org/10.1057/s41267-019-00258-0
Logistics management
Vedanthachari, L. 2019. Logistics management. England Chartered Institute of Purchasing and Supply.
The internationalization of innovation towards the South: a historical case study of a global pharmaceutical corporation in China (1993-2017)
Zhao, S., Tan, H., Papanastassiou, M. and Harzing, A. 2020. The internationalization of innovation towards the South: a historical case study of a global pharmaceutical corporation in China (1993-2017). Asia Pacific journal of management. 37 (2), pp. 553-585. https://doi.org/10.1007/s10490-018-9620-x
Which types of knowledge-intensive business services firms collaborate with universities for innovation?
Lee, H. and Miozzo, M. 2019. Which types of knowledge-intensive business services firms collaborate with universities for innovation? Research Policy. 48 (7), pp. 1633-1646. https://doi.org/10.1016/j.respol.2019.03.014
Access to credit as a tool for overcoming SME failures: a case of Sub Saharan Africa
Hambayi, T. and Vedanthachari, L. 2017. Access to credit as a tool for overcoming SME failures: a case of Sub Saharan Africa. in: Ekanem, I. (ed.) Understanding Bankruptcy: Global Issues Perspectives and Challenges Nova Science Publishers. pp. 195-220
Supply chain management challenges faced by landlocked countries - a case of Malawi
Vedanthachari, L. and Nga, N. 2017. Supply chain management challenges faced by landlocked countries - a case of Malawi. BAM2017: British Academy of Management Conference. Warwick Business School, United Kingdom 05 - 07 Sep 2017 British Academy of Management.
Unfolding the Intra-organisational Perception Gap in Decision Making
Zhao, S., Papanastassiou, M., Bassiakos, Y., Sinanis, E. and Pearce, R. 2018. Unfolding the Intra-organisational Perception Gap in Decision Making. in: Castellani, D., Narula, R., Nguyen, Q., Surdu, I. and Walker, J. (ed.) Contemporary Issues in International Business: Institutions, Strategy and Performance Palgrave Macmillan. pp. 171-189
The integration of Egyptian small farmers into agro-food global value chains: The role of MNEs in Egyptian agribusiness, the case of Heinz
Soliman, S., Papanastassiou, M., Mergos, G. and Vedanthachari, L. 2017. The integration of Egyptian small farmers into agro-food global value chains: The role of MNEs in Egyptian agribusiness, the case of Heinz. 59th Annual Meeting of the Academy of International Business: "The Contribution of MNEs to Building Sustainable Societies". Dubai, UAE 02 - 05 Jul 2017 Academy of International Business (AIB). pp. 142
The impact of multinational and domestic enterprises on regional productivity: the evidence from the UK
Bournakis, I., Papanastassiou, M. and Pitelis, C. 2019. The impact of multinational and domestic enterprises on regional productivity: the evidence from the UK. Regional Studies. 53 (2), pp. 159-170. https://doi.org/10.1080/00343404.2018.1447661
Subsidiary roles as determinants of subsidiary technology sourcing: empirical evidence from China
Zhang, S., Zhao, S., Bournakis, I., Pearce, R. and Papanastassiou, M. 2018. Subsidiary roles as determinants of subsidiary technology sourcing: empirical evidence from China. Economia Politica. 35 (2), pp. 623-648. https://doi.org/10.1007/s40888-018-0120-8
Policy uncertainty, derivatives use, and firm-level FDI
Nguyen, Q., Kim, T. and Papanastassiou, M. 2018. Policy uncertainty, derivatives use, and firm-level FDI. Journal of International Business Studies. 49 (1), pp. 96-126. https://doi.org/10.1057/s41267-017-0090-z
Capturing value from innovation in knowledge-intensive business service firms: the role of competitive strategy
Desyllas, P., Miozzo, M., Lee, H. and Miles, I. 2018. Capturing value from innovation in knowledge-intensive business service firms: the role of competitive strategy. British Journal of Management. 29 (4), pp. 769-795. https://doi.org/10.1111/1467-8551.12273
Service quality, satisfaction, and customer loyalty in Airbnb accommodation in Thailand
Priporas, C., Stylos, N., Vedanthachari, L. and Santiwatana, P. 2017. Service quality, satisfaction, and customer loyalty in Airbnb accommodation in Thailand. International Journal of Tourism Research. 19 (6), pp. 693-704. https://doi.org/10.1002/jtr.2141
Unraveling the diverse nature of service quality in a sharing economy: a social exchange theory perspective of Airbnb accommodation
Priporas, C., Stylos, N., Rahimi, R. and Vedanthachari, L. 2017. Unraveling the diverse nature of service quality in a sharing economy: a social exchange theory perspective of Airbnb accommodation. International Journal of Contemporary Hospitality Management. 29 (9), pp. 2279-2301. https://doi.org/10.1108/IJCHM-08-2016-0420
The interplay between subsidiary internal embeddedness and strategic options: evidence from top information technology multinational enterprises
Zhao, S., Constantiou, I., Papanastassiou, M., Ball, E. and Kazim, Z. 2016. The interplay between subsidiary internal embeddedness and strategic options: evidence from top information technology multinational enterprises. 58th Annual Meeting of the Academy of International Business: "The Locus of Global Innovation". New Orleans, USA 27 - 30 Jun 2016 AIB Executive Secretariat, Michigan, USA.
Innovation collaboration and appropriability by knowledge-intensive business services firms
Miozzo, M., Desyllas, P., Lee, H. and Miles, I. 2016. Innovation collaboration and appropriability by knowledge-intensive business services firms. Research Policy. 45 (7), pp. 1337-1351. https://doi.org/10.1016/j.respol.2016.03.018
Investigating the relationship between formal time management practices and business performance of UK SMEs
Vedanthachari, L. and Owen, R. 2015. Investigating the relationship between formal time management practices and business performance of UK SMEs. ISBE 2015: 38th Institute for Small Business and Entrepreneurship Conference. Glasgow 11 - 12 Nov 2015
The internationalisation of innovation to China: the case of AstraZeneca PLC
Zhao, S., Tan, H., Papanastassiou, M. and Harzing, A. 2016. The internationalisation of innovation to China: the case of AstraZeneca PLC. 58th Annual Meeting of the Academy of International Business: "The Locus of Global Innovation". New Orleans, USA 27 - 30 Jun 2016 Academy of International Business (AIB).
How does working on university-industry collaborative projects affect science and engineering doctorates' careers? Evidence from a UK research-based university
Lee, H. and Miozzo, M. 2015. How does working on university-industry collaborative projects affect science and engineering doctorates' careers? Evidence from a UK research-based university. The Journal of Technology Transfer. 40 (2), pp. 293-317. https://doi.org/10.1007/s10961-014-9340-4
How do employees perceive the impact of health and safety policies on logistics delivery performance? A case study of a cement manufacturer based in Malaysia
Vedanthachari, L. and Shankar, M. 2015. How do employees perceive the impact of health and safety policies on logistics delivery performance? A case study of a cement manufacturer based in Malaysia. BAM2015: British Academy of Management Conference. University of Portsmouth, United Kingdom 08 - 10 Sep 2015 British Academy of Management.
Career patterns and competences of PhDs in science and engineering in the knowledge economy: the case of graduates from a UK research-based university
Lee, H., Miozzo, M. and Laredo, P. 2010. Career patterns and competences of PhDs in science and engineering in the knowledge economy: the case of graduates from a UK research-based university. Research Policy. 39 (7), pp. 869-881.
Technology sourcing in multinational enterprises and the roles of subsidiaries: an empirical investigation
Manolopoulos, D., Papanastassiou, M. and Pearce, R. 2005. Technology sourcing in multinational enterprises and the roles of subsidiaries: an empirical investigation. International Business Review. 14 (3), pp. 249-267. https://doi.org/10.1016/j.ibusrev.2005.01.002
To almost see the world: hierarchy and strategy in Hymer’s view of the multinational
Pearce, R. and Papanastassiou, M. 2006. To almost see the world: hierarchy and strategy in Hymer’s view of the multinational. International Business Review. 15 (2), pp. 151-165. https://doi.org/10.1016/j.ibusrev.2005.07.005
The determinants of global integration strategies of Chinese Multinationals - some empirical evidence
Hobdari, B., Sinani, E., Papanastassiou, M. and Pearce, R. 2010. The determinants of global integration strategies of Chinese Multinationals - some empirical evidence. Review of Market Integration. 2 (1), pp. 61-86. https://doi.org/10.1177/097492921000200105
Foreign direct investment and small countries
Papanastassiou, M. 2009. Foreign direct investment and small countries. Management International Review. 49 (1), pp. 5-10. https://doi.org/10.1007/s11575-008-0121-x
New forms of organisation and R&D internationalisation among the world's 100 largest food and beverages multinationals
Filippaios, F., Papanastassiou, M., Pearce, R. and Rama, R. 2009. New forms of organisation and R&D internationalisation among the world's 100 largest food and beverages multinationals. Research Policy. 38 (6), pp. 1032-1043. https://doi.org/10.1016/j.respol.2009.01.024
US outward foreign direct investment in the European Union and the implementation of the single market: empirical evidence from a cohesive framework
Filippaios, F. and Papanastassiou, M. 2008. US outward foreign direct investment in the European Union and the implementation of the single market: empirical evidence from a cohesive framework. JCMS: Journal of Common Market Studies. 46 (5), pp. 969-1000. https://doi.org/10.1111/j.1468-5965.2008.00826.x
Barnet Business Needs Report
Vedanthachari, L., Odunnaike, M. and Ahmad Khan, R. 2013. Barnet Business Needs Report. London Middlesex University.
Indirect procurement outsourcing: a platform BPO solution for mid-sized companies
Murugan, A. and Vedanthachari, L. 2009. Indirect procurement outsourcing: a platform BPO solution for mid-sized companies. ProcureCon Indirect: the definitive indirect procurement & corporate sourcing event. Ft. Lauderdale, Fla, USA 10 - 12 Feb 2009
Enterprise systems benefit framework for medium sized manufacturing businesses in the UK
Vedanthachari, L. 2011. Enterprise systems benefit framework for medium sized manufacturing businesses in the UK. UKAIS 2011 Annual Conference. Oxford, UK 12 - 13 Apr 2011
Strategic complexity and global expansion: an empirical study of newcomer multinational corporations from small economies
Oladottir, A., Hobdari, B., Papanastassiou, M., Pearce, R. and Sinani, E. 2012. Strategic complexity and global expansion: an empirical study of newcomer multinational corporations from small economies. Journal of World Business. 47 (4), pp. 686-695. https://doi.org/10.1016/j.jwb.2011.08.003
Funding sources and the strategic roles of decentralised R&D inmultinationals
Papanastassiou, M. and Pearce, R. 2005. Funding sources and the strategic roles of decentralised R&D inmultinationals. R&D Management. 35 (1), pp. 89-99. https://doi.org/10.1111/j.1467-9310.2005.00374.x