Being Fair. Supporting a just and learning culture for staff and patients following incidents in the NHS

Project report

Chaffer, D., Kline, R. and Woodward, S. 2019. Being Fair. Supporting a just and learning culture for staff and patients following incidents in the NHS. London, UK NHS Resolution.
TypeProject report
TitleBeing Fair. Supporting a just and learning culture for staff and patients following incidents in the NHS
AuthorsChaffer, D., Kline, R. and Woodward, S.
Abstract

A just and learning culture is the balance of fairness, justice, learning – and taking responsibility for actions. It is not about seeking to blame the individuals involved when care in the NHS goes wrong. It is also not about an absence of responsibility and accountability.

PublisherNHS Resolution
Place of publicationLondon, UK
Publication dates
Print03 Jul 2019
Publication process dates
Deposited05 Aug 2020
Additional information

This guidance was co authored by:
− Dr Denise Chaffer, Director of Safety and Learning, NHS Resolution
− Roger Kline OBE, Research fellow, Middlesex University Business school
− Dr Suzette Woodward, Director, Sign up for Safety campaign
Significant contributions from:
− Amanda Oates, Director of Human Resources, Mersey Care
− Oyebanji Adewumi, Barts Health Care
− NHS Improvement Patient Safety Team
− Tracy Coates and Alison McLellan, (previously NHS Resolution Safety and Learning Leads)
− Plus participants of a workshop hosted by Weightmans
− Peter Walsh, AvMA, (contributions from AvMA to the ‘Just and Learning Culture Charter’)

Web address (URL)https://resolution.nhs.uk/resources/being-fair-report/
LanguageEnglish
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