The role of communication apprehension and self stigma of academic help-seeking in native and non-native English speakers: evidence from UK university students

Although communication apprehension (CA) has long been reported to hinder communication skills and academic attainment, its cumulative impact on self-stigma of academic help-seeking in a global education market has nevertheless been overlooked. The present study examined the relationship between CA and self-stigma of academic help-seeking among British university students who acquired English at different stages in their lives and its impact on achievement. Data were collected from 150 students who completed the Personal Report of Communication Apprehension (PRCA-24) and the self-stigma of academic help-seeking scale together with a demographic questionnaire. Overall, the findings showed a significant relationship between CA and self-stigma of academic help-seeking while age of English acquisition, residency status and level of study were also found to have a significant effect on the level of CA. The implications of the results are discussed within the higher education provision, pedagogy and psychological frameworks.

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