Place-oriented or people-oriented concepts for destination loyalty: destination image and place attachment versus perceived distances and emotional solidarity

Article


Tasci, A., Uslu, A., Stylidis, D. and Woosnam, K. 2022. Place-oriented or people-oriented concepts for destination loyalty: destination image and place attachment versus perceived distances and emotional solidarity. Journal of Travel Research. 61 (2), pp. 430-453. https://doi.org/10.1177/0047287520982377
TypeArticle
TitlePlace-oriented or people-oriented concepts for destination loyalty: destination image and place attachment versus perceived distances and emotional solidarity
AuthorsTasci, A., Uslu, A., Stylidis, D. and Woosnam, K.
Abstract

Many studies have modeled several different concepts to explain destination loyalty; however, none have integrated place-oriented (e.g., destination image, place attachment) and people-oriented concepts (e.g., cultural distance, social distance, and emotional solidarity) for their relative influences on loyalty. The current study tested the influence of destination image (place-oriented) and perceived distances (people-oriented) as antecedents of place attachment (place-oriented) and emotional solidarity (people-oriented) for their relative influences on destination loyalty. Survey data collected from both domestic (n=260) and international (n=250) visitors to a city in Turkey, Antalya, revealed that place-oriented concepts (cognitive and affective destination images and place attachment) are better predictors of destination loyalty than people-oriented concepts (cultural distance, social distance, and emotional solidarity). Together, they explain about half of the variance in destination loyalty, 42% in past loyalty and 60% in future loyalty.

Keywordsdestination image; cultural distance; social distance; place attachment; emotional solidarity; destination loyalty
PublisherSAGE Publications
JournalJournal of Travel Research
ISSN0047-2875
Electronic1552-6763
Publication dates
Online21 Jan 2021
Print01 Feb 2022
Publication process dates
Deposited04 Jan 2021
Accepted25 Nov 2020
Output statusPublished
Accepted author manuscript
File Access Level
Open
Copyright Statement

This is an Accepted Manuscript of an article published by SAGE Publications:
Tasci ADA, Uslu A, Stylidis D, Woosnam KM. Place-Oriented or People-Oriented Concepts for Destination Loyalty: Destination Image and Place Attachment versus Perceived Distances and Emotional Solidarity. Journal of Travel Research. 2022;61(2):430-453. Copyright © 2021 The Author(s). DOI: https://doi.org/10.1177/0047287520982377

Digital Object Identifier (DOI)https://doi.org/10.1177/0047287520982377
Web of Science identifierWOS:000636527200001
LanguageEnglish
Permalink -

https://repository.mdx.ac.uk/item/89369

Download files


Accepted author manuscript
Accepted_Manuscript.pdf
File access level: Open

  • 85
    total views
  • 254
    total downloads
  • 2
    views this month
  • 20
    downloads this month

Export as

Related outputs

Why individuals do not visit a destination? The role of familiarity and novelty seeking in shaping non-visitors’ destination image
Stylidis, D. and Terzidou, M. 2024. Why individuals do not visit a destination? The role of familiarity and novelty seeking in shaping non-visitors’ destination image. Journal of Travel Research. https://doi.org/10.1177/00472875241284619
Does user-generated video content motivate individuals to visit a destination? A non-visitor typology
Zaim, I., Stylidis, D., Andriotis, K. and Thickett, A. 2024. Does user-generated video content motivate individuals to visit a destination? A non-visitor typology. Journal of Vacation Marketing. https://doi.org/10.1177/13567667241268369
Exploring how perceived tourism impacts evolve over time (2009-2019) in an era of uncertainty: economic crisis, host-guest interactions, and Airbnb
Stylidis, D. and Terzidou, M. 2023. Exploring how perceived tourism impacts evolve over time (2009-2019) in an era of uncertainty: economic crisis, host-guest interactions, and Airbnb. Journal of Sustainable Tourism. 31 (2), pp. 615-638. https://doi.org/10.1080/09669582.2021.1939707
Perceptions of attractions, residents as "more knowledgeable others" and destination image: Evidence from two destinations
Stylidis, D., Woosnam, K. and Kim, S. 2022. Perceptions of attractions, residents as "more knowledgeable others" and destination image: Evidence from two destinations. International Journal of Tourism Research. 24 (3), pp. 472-486. https://doi.org/10.1002/jtr.2515
The effect of resident-tourist interaction quality on destination image and loyalty
Stylidis, D., Woosnam, K. and Tasci, A. 2022. The effect of resident-tourist interaction quality on destination image and loyalty. Journal of Sustainable Tourism. 30 (6), pp. 1219-1239. https://doi.org/10.1080/09669582.2021.1918133
Diaspora tourists' emotional experience
Otoo, F., Kim, S. and Stylidis, D. 2021. Diaspora tourists' emotional experience. International Journal of Tourism Research. 23 (6), pp. 1042-1058. https://doi.org/10.1002/jtr.2461
New technology and tourism industry innovation: evidence from audio-visual patented technologies
Pantano, E. and Stylidis, D. 2021. New technology and tourism industry innovation: evidence from audio-visual patented technologies. Journal of Hospitality and Tourism Technology. 12 (4), pp. 658-671. https://doi.org/10.1108/JHTT-01-2020-0023
Exploring Czechs' and Greeks' mental associations of London: A tourist destination or a place to live in?
Stylidis, D., Cherifi, B. and Melewar, T. 2021. Exploring Czechs' and Greeks' mental associations of London: A tourist destination or a place to live in? Journal of Destination Marketing and Management. 19. https://doi.org/10.1016/j.jdmm.2020.100530
Exploring resident-tourist interaction and its impact on tourists' destination image
Stylidis, D. 2020. Exploring resident-tourist interaction and its impact on tourists' destination image. Journal of Travel Research. 61 (1), pp. 186-201. https://doi.org/10.1177/0047287520969861
Guest editorial [Branding and place branding management: theory, research, and practice]
Foroudi, P., Dennis, C., Stylidis, D. and Melewar, T. 2020. Guest editorial [Branding and place branding management: theory, research, and practice]. Qualitative Market Research: An International Journal. 23 (4), pp. 541-547. https://doi.org/10.1108/QMR-09-2020-196
Tourists' emotional solidarity with residents: A segmentation analysis and its links to destination image and loyalty
Stylidis, D., Woosnam, K. and Ivkov, M. 2020. Tourists' emotional solidarity with residents: A segmentation analysis and its links to destination image and loyalty. Journal of Destination Marketing and Management. 17. https://doi.org/10.1016/j.jdmm.2020.100458
Destination loyalty explained through place attachment, destination familiarity and destination image
Stylidis, D., Woosnam, K., Ivkov, M. and Kim, S. 2020. Destination loyalty explained through place attachment, destination familiarity and destination image. International Journal of Tourism Research. 22 (5), pp. 604-616. https://doi.org/10.1002/jtr.2359
Explaining conative destination image through cognitive and affective destination image and emotional solidarity with residents
Woosnam, K., Stylidis, D. and Ivkov, M. 2020. Explaining conative destination image through cognitive and affective destination image and emotional solidarity with residents. Journal of Sustainable Tourism. 28 (6), pp. 917-935. https://doi.org/10.1080/09669582.2019.1708920
Using destination image and place attachment to explore support for tourism development: the case of tourism versus non-tourism employees in EILAT
Stylidis, D. 2020. Using destination image and place attachment to explore support for tourism development: the case of tourism versus non-tourism employees in EILAT. Journal of Hospitality and Tourism Research. 44 (6), pp. 951-973. https://doi.org/10.1177/1096348020919157
Residents' destination image: a perspective article
Stylidis, D. 2020. Residents' destination image: a perspective article. Tourism Review. 75 (1), pp. 228-231. https://doi.org/10.1108/TR-05-2019-0191
The impact of visitors' experience intensity on in-situ destination image formation
Iordanova, E. and Stylidis, D. 2019. The impact of visitors' experience intensity on in-situ destination image formation. Tourism Review. 74 (4), pp. 841-860. https://doi.org/10.1108/TR-12-2018-0178
Is perception of destination image stable or does it fluctuate? A measurement of three points in time
Kim, S., Stylidis, D. and Oh, M. 2019. Is perception of destination image stable or does it fluctuate? A measurement of three points in time. International Journal of Tourism Research. 21 (4), pp. 447-461. https://doi.org/10.1002/jtr.2273
International and domestic tourists' "a priori" and "in situ" image differences and the impact of direct destination experience on destination image: the case of Linz, Austria
Iordanova, E. and Stylidis, D. 2019. International and domestic tourists' "a priori" and "in situ" image differences and the impact of direct destination experience on destination image: the case of Linz, Austria. Current Issues in Tourism. 22 (8), pp. 982-1005. https://doi.org/10.1080/13683500.2017.1346588
Residents' place image: a cluster analysis and its links to place attachment and support for tourism
Stylidis, D. 2018. Residents' place image: a cluster analysis and its links to place attachment and support for tourism. Journal of Sustainable Tourism. 26 (6), pp. 1007-1026. https://doi.org/10.1080/09669582.2018.1435668
Social determinants of place attachment at a World Heritage Site
Woosnam, K., Aleshinloye, K., Ribeiro, M., Stylidis, D., Jiang, J. and Erul, E. 2018. Social determinants of place attachment at a World Heritage Site. Tourism Management. 67, pp. 139-146. https://doi.org/10.1016/j.tourman.2018.01.012
Residents' place image: a meaningful psychographic variable for tourism segmentation?
Stylidis, D., Sit, J. and Biran, A. 2018. Residents' place image: a meaningful psychographic variable for tourism segmentation? Journal of Travel and Tourism Marketing. 35 (6), pp. 715-725. https://doi.org/10.1080/10548408.2018.1425176
Residents' place image: place to live versus tourist destination
Stylidis, D. 2018. Residents' place image: place to live versus tourist destination. Tourism Analysis. 23 (4), pp. 553-560. https://doi.org/10.3727/108354218X15391984820512
Characteristics of destination image: visitors and non-visitors' images of London
Stylidis, D. and Cherifi, B. 2018. Characteristics of destination image: visitors and non-visitors' images of London. Tourism Review. 73 (1), pp. 55-67. https://doi.org/10.1108/TR-05-2017-0090
Place attachment, perception of place and residents' support for tourism development
Stylidis, D. 2018. Place attachment, perception of place and residents' support for tourism development. Tourism Planning and Development. 15 (2), pp. 188-210. https://doi.org/10.1080/21568316.2017.1318775
The role of visual media in religious tourists' destination image, choice, and on-site experience: the case of Tinos, Greece
Terzidou, M., Stylidis, D. and Terzidis, K. 2018. The role of visual media in religious tourists' destination image, choice, and on-site experience: the case of Tinos, Greece. Journal of Travel and Tourism Marketing. 35 (3), pp. 306-319. https://doi.org/10.1080/10548408.2017.1304316
Editorial [introduction: Sustainable Place Marketing]
Stylidis, D. and Terzidou, M. 2017. Editorial [introduction: Sustainable Place Marketing]. International Journal of Tourism Policy. 7 (3), pp. 173-176.
Islands and destination image: the case of Ios
Stylidis, D., Terzidou, M. and Terzidis, K. 2008. Islands and destination image: the case of Ios. Tourismos: an international multidisciplinary refereed journal of tourism. 3 (1), pp. 180-189.
Testing an integrated destination image model across residents and tourists
Stylidis, D., Shani, A. and Belhassen, Y. 2017. Testing an integrated destination image model across residents and tourists. Tourism Management. 58, pp. 184-195. https://doi.org/10.1016/j.tourman.2016.10.014
Destination image, on-site experience and behavioural intentions: path analytic validation of a marketing model on domestic tourists
Stylidis, D., Belhassen, Y. and Shani, A. 2017. Destination image, on-site experience and behavioural intentions: path analytic validation of a marketing model on domestic tourists. Current Issues in Tourism. 20 (15), pp. 1653-1670. https://doi.org/10.1080/13683500.2015.1051011
An exploratory study of residents' perception of place image: the case of Kavala
Stylidis, D., Sit, J. and Biran, A. 2016. An exploratory study of residents' perception of place image: the case of Kavala. Journal of Travel Research. 55 (5), pp. 659-674. https://doi.org/10.1177/0047287514563163
The role of place image dimensions in residents' support for tourism development
Stylidis, D. 2016. The role of place image dimensions in residents' support for tourism development. International Journal of Tourism Research. 18 (2), pp. 129-139. https://doi.org/10.1002/jtr.2039
Residents' perceptions of religious tourism and its socio-economic impacts on the island of Tinos
Terzidou, M., Stylidis, D. and Szivas, E. 2008. Residents' perceptions of religious tourism and its socio-economic impacts on the island of Tinos. Tourism and Hospitality Planning & Development. 5 (2), pp. 113-129. https://doi.org/10.1080/14790530802252784
Three tales of a city: stakeholders' images of Eilat as a tourist destination
Stylidis, D., Belhassen, Y. and Shani, A. 2015. Three tales of a city: stakeholders' images of Eilat as a tourist destination. Journal of Travel Research. 54 (6), pp. 702-716. https://doi.org/10.1177/0047287514532373
Residents' support for tourism development: the role of residents' place image and perceived tourism impacts
Stylidis, D., Biran, A., Sit, J. and Szivas, E. 2014. Residents' support for tourism development: the role of residents' place image and perceived tourism impacts. Tourism Management. 45, pp. 260-274. https://doi.org/10.1016/j.tourman.2014.05.006
Tourism and the economic crisis in Kavala, Greece
Stylidis, D. and Terzidou, M. 2014. Tourism and the economic crisis in Kavala, Greece. Annals of Tourism Research. 44, pp. 210-226. https://doi.org/10.1016/j.annals.2013.10.004