Socially assistive robots in health and social care: Acceptance and cultural factors. Results from an exploratory international online survey
Article
Papadopoulos, R., Wright, S., Koulouglioti, C., Ali, S., Lazzarino, R., Martín‐García, Á., Oter‐Quintana, C., Kouta, C., Rousou, E., Papp, K., Krepinska, R., Tothova, V., Malliarou, M., Apostolara, P., Lesińska‐Sawicka, M., Nagorska, M., Liskova, M., Nortvedt, L., Alpers, L., Biglete‐Pangilinan, S., Oconer‐Rubiano, M., Chaisetsampun, W., Wichit, N., Ghassemi, A., Jafarjalal, E., Zorba, A., Kuckert‐Wöstheinrich, A., Malla, R., Toda, T., Akman, Ö., Öztürk, C., Puvimanasinghe, T., Ziaian, T., Eldar‐Regev, O. and Nissim, S. 2023. Socially assistive robots in health and social care: Acceptance and cultural factors. Results from an exploratory international online survey. Japan Journal of Nursing Science. 20 (2). https://doi.org/10.1111/jjns.12523
Type | Article |
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Title | Socially assistive robots in health and social care: Acceptance and cultural factors. Results from an exploratory international online survey |
Authors | Papadopoulos, R., Wright, S., Koulouglioti, C., Ali, S., Lazzarino, R., Martín‐García, Á., Oter‐Quintana, C., Kouta, C., Rousou, E., Papp, K., Krepinska, R., Tothova, V., Malliarou, M., Apostolara, P., Lesińska‐Sawicka, M., Nagorska, M., Liskova, M., Nortvedt, L., Alpers, L., Biglete‐Pangilinan, S., Oconer‐Rubiano, M., Chaisetsampun, W., Wichit, N., Ghassemi, A., Jafarjalal, E., Zorba, A., Kuckert‐Wöstheinrich, A., Malla, R., Toda, T., Akman, Ö., Öztürk, C., Puvimanasinghe, T., Ziaian, T., Eldar‐Regev, O. and Nissim, S. |
Abstract | Aim: This study explored the views of an international sample of registered nurses and midwives working in health and social care concerning socially assistive robots (SARs), and the relationship between dimensions of culture and rejection of the idea that SARs had benefits in these settings. Methods: An online survey was used to obtain rankings of (among other topics) the extent to which SARs have benefits for health and social care. It also asked for free text responses regarding any concerns about SARs. Results: Most respondents were overwhelmingly positive about SARs' benefits. A small minority strongly rejected this idea, and qualitative analysis of the objections raised by them revealed three major themes: things might go wrong, depersonalization, and patient‐related concerns. However, many participants who were highly accepting of the benefits of SARs expressed similar objections. Cultural dimensions of long‐term orientation and uncertainty avoidance feature prominently in technology acceptance research. Therefore, the relationship between the proportion of respondents from each country who felt that SARs had no benefits and each country's ratings on long‐term orientation and uncertainty avoidance were also examined. A significant positive correlation was found for long‐term orientation, but not for uncertainty avoidance. Conclusion: Most respondents were positive about the benefits of SARs, and similar concerns about their use were expressed both by those who strongly accepted the idea that they had benefits and those who did not. Some evidence was found to suggest that cultural factors were related to rejecting the idea that SARs had benefits. |
Keywords | artificial intelligence; cultural dimensions; socially assistive robots; technology acceptance |
Sustainable Development Goals | 3 Good health and well-being |
9 Industry, innovation and infrastructure | |
Middlesex University Theme | Health & Wellbeing |
Publisher | Wiley |
Journal | Japan Journal of Nursing Science |
ISSN | 1742-7932 |
Electronic | 1742-7924 |
Publication dates | |
Online | 02 Feb 2023 |
02 Apr 2023 | |
Publication process dates | |
Deposited | 03 Feb 2023 |
Submitted | 16 Sep 2022 |
Accepted | 22 Dec 2022 |
Output status | Published |
Publisher's version | License File Access Level Open |
Copyright Statement | © 2023 The Authors. Japan Journal of Nursing Science published by John Wiley & Sons Australia, Ltd on behalf of Japan Academy of Nursing Science. |
Digital Object Identifier (DOI) | https://doi.org/10.1111/jjns.12523 |
Web of Science identifier | WOS:000925580200001 |
Language | English |
https://repository.mdx.ac.uk/item/8q407
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Japan_Journal_Nursing_Sci-2023-Socially_assistive_robots_in_health_and_social_care.pdf | ||
License: CC BY 4.0 | ||
File access level: Open |
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