BPMN, toolsets, and methodology: a case study of business process management in higher education

Book chapter

Barn, B. and Oussena, S. 2009. BPMN, toolsets, and methodology: a case study of business process management in higher education. in: Papadopoulos, G., Wojtkowski, W., Wojtkowski, G., Wrycza, S. and Zupancic, J. (ed.) Information systems development: Towards a service provision society Boston, MA Springer. pp. 685-693
Chapter titleBPMN, toolsets, and methodology: a case study of business process management in higher education
AuthorsBarn, B. and Oussena, S.
Abstract

This chapter describes ongoing action research which is exploring the use of BPMN and a specific toolset – Intalio Designer to capture the “as is” essential process model of part of an overarching large business process within higher education. The chapter contends that understanding the efficacy of the BPMN notation and the notational elements to use is not enough. Instead, the effectiveness of a notation is determined by the notation, the toolset that is being used, and methodological consideration.
The chapter presents some of the challenges that are faced in attempting to develop computation independent models in BPMN using toolsets such as Intalio Designer™.

KeywordsBPMN; Process modelling; Process management; Methodology
Research GroupSensoLab group
Page range685-693
Book titleInformation systems development: Towards a service provision society
EditorsPapadopoulos, G., Wojtkowski, W., Wojtkowski, G., Wrycza, S. and Zupancic, J.
PublisherSpringer
Place of publicationBoston, MA
ISBN
Hardcover9780387848099
Electronic9780387848105
Paperback9781489977571
Publication dates
Print26 Oct 2009
Publication process dates
Deposited29 Apr 2010
Output statusPublished
Additional information

The book 'Information systems development: Towards a service provision society' covers the proceedings of the 17th International Conference on Information Systems Development (ISD 2008) that was hosted by the Department of Computer Science of the University of Cyprus at the Annabelle Hotel, Paphos, Cyprus from August 25-27, 2008.

Digital Object Identifier (DOI)https://doi.org/10.1007/b137171_71
Scopus EID2-s2.0-80052122171
LanguageEnglish
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Slrtool: a tool to support collaborative systematic literature reviews
Barn, B., Raimondi, F., Athiappan, L. and Clark, T. 2014. Slrtool: a tool to support collaborative systematic literature reviews. 16th International Conference on Enterprise Information Systems. Lisbon, Portugal 27 - 30 Apr 2014 SCITEPRESS - Science and Technology Publications. pp. 440-447 https://doi.org/10.5220/0004972204400447
Next generation enterprise modelling: the role of organizational theory and multi-agent systems
Barn, B., Clark, T. and Kulkarni, V. 2014. Next generation enterprise modelling: the role of organizational theory and multi-agent systems. 9th International Conference on Software Engineering and Applications. Vienna, Austria 29 - 31 Aug 2014 SCITEPRESS - Science and Technology Publications. pp. 482-487 https://doi.org/10.5220/0005097404820487
Outsourcing service provision through step-wise transformation
Clark, T. and Barn, B. 2014. Outsourcing service provision through step-wise transformation. 7th India Software Engineering Conference. Chennai, India 19 - 21 Feb 2014 Association for Computing Machinery (ACM). https://doi.org/10.1145/2590748.2590756
An efficient cooperative spectrum sensing under bandwidth constraint with user selection
Vien, Q., Nguyen, H., Gemikonakli, O. and Barn, B. 2014. An efficient cooperative spectrum sensing under bandwidth constraint with user selection. 2014 IEEE 80th Vehicular Technology Conference (VTC2014-Fall). Vancouver, BC, Canada 14 - 17 Sep 2014 IEEE. pp. 1-5 https://doi.org/10.1109/VTCFall.2014.6965868
Performance analysis of cooperative transmission for cognitive wireless relay networks
Vien, Q., Nguyen, H., Gemikonakli, O. and Barn, B. 2013. Performance analysis of cooperative transmission for cognitive wireless relay networks. 2013 IEEE Global Communications Conference (GLOBECOM). Atlanta, GA, USA 09 - 13 Dec 2013 IEEE. pp. 4186-4191 https://doi.org/10.1109/GLOCOM.2013.6831730
User behaviour: searching for scholarly material using electronic resource discovery systems
Stelmaszewska, H., Wong, B., Bhimani, N. and Barn, B. 2010. User behaviour: searching for scholarly material using electronic resource discovery systems. in: BCS '10 Proceedings of the 24th BCS Interaction Specialist Group Conference British Computer Society. pp. 17-26
Dynamic reconfiguration of event driven architecture using reflection and higher-order functions
Clark, T. and Barn, B. 2013. Dynamic reconfiguration of event driven architecture using reflection and higher-order functions. International Journal of Software and Informatics. 7 (2), pp. 137-168.
Content-based petrieval of 3D medical images
Qian, Y., Gao, X., Loomes, M., Comley, R., Barn, B., Hui, R. and Tian, Z. 2011. Content-based petrieval of 3D medical images. in: Gemert-Pijnen, L., Ossebaard, H. and Hämäläinen, P. (ed.) eTELEMED 2011, The Third International Conference on eHealth, Telemedicine, and Social Medicine IARIA. pp. 7-12
Towards the model driven organization: Introduction to the 1st AMINO workshop
Barn, B., Clark, T., France, R., Frank, U., Kulkarni, V. and Turk, D. 2013. Towards the model driven organization: Introduction to the 1st AMINO workshop. France, R., Combemale, B., De Antoni, J., Frank, U. and Barn, B. (ed.) 1st International Workshop: Towards the Model Driven Organization. Miami; United States 29 Sep - 04 Oct 2013 CEUR-WS.
A model-based approach to aligning business goals with enterprise architecture
Clark, T. and Barn, B. 2013. A model-based approach to aligning business goals with enterprise architecture. in: Progressions and Innovations in Model-Driven Software Engineering IGI Global. pp. 252-274
A color histogram measure and its application to image segmentation
Zheng, Y., Zheng, L., Shi, D. and Barn, B. 2013. A color histogram measure and its application to image segmentation. 2013 International Conference on Machine Learning and Cybernetics. Tianjin, China 14 - 17 Jul 2013 IEEE. pp. 1480-1482
Enterprise architecture coherence and the model driven enterprise: is simulation the answer or are we flying kites?
Barn, B., Clark, T. and Loomes, M. 2013. Enterprise architecture coherence and the model driven enterprise: is simulation the answer or are we flying kites? 6th India Software Engineering Conference. New Delhi, India 21 - 23 Feb 2013 Association for Computing Machinery (ACM). pp. 97-102 https://doi.org/10.1145/2442754.2442769
Domain specific languages for the model driven organization
Clark, T., Frank, U., Kulkarni, V., Barn, B. and Turk, D. 2013. Domain specific languages for the model driven organization. 1st Workshop on the Globalization of Domain Specific Languages. Montpellier, France 01 - 01 Jul 2013 Association for Computing Machinery (ACM). pp. 22-27 https://doi.org/10.1145/2489812.2489818
A proposal for consolidated intentional modeling language
Nwokeji, J., Clark, T. and Barn, B. 2013. A proposal for consolidated intentional modeling language. Kern, H., Tolvanen, J. and Bottoni, P. (ed.) 2nd Workshop on Graphical Modeling Language Development. Montpellier, France 02 - 02 Jul 2013 Association for Computing Machinery (ACM). pp. 12-22 https://doi.org/10.1145/2489820.2489826
Towards a comprehensive meta-model for KAOS
Nwokeji, J., Clark, T. and Barn, B. 2013. Towards a comprehensive meta-model for KAOS. 3rd International Workshop on Model-Driven Requirements Engineering. Rio de Janeiro, Brazil 15 - 15 Jul 2016 IEEE. pp. 30-39 https://doi.org/10.1109/modre.2013.6597261
Domain engineering for software tools
Clark, T. and Barn, B. 2013. Domain engineering for software tools. in: Reinhartz-Berger, I., Sturm, A., Clark, T., Cohen, S. and Bettin, J. (ed.) Domain Engineering: Product Lines, Languages, and Conceptual Models Berlin, Heidelberg Springer. pp. 187-209
Introducing argumentative and discursive enterprise leading and management
Bittmann, S., Barn, B., Clark, T. and Thomas, O. 2013. Introducing argumentative and discursive enterprise leading and management. Combemale, B., De Antoni, J., France, R., Barn, B., Clark, T., Frank, U., Kulkarni, V. and Turk, D. (ed.) 1st International Workshop: Towards the Model Driven Organization. Miami; United States 29 Sep - 04 Oct 2013 CEUR-WS.
Modelling and enterprises: The past, the present and the future
Kulkarni, V., Roychoudhury, S., Sunkle, S., Clark, T. and Barn, B. 2013. Modelling and enterprises: The past, the present and the future. Hammoudi, S., Pires, L., Filipe, J. and Neves, R. (ed.) 1st International Conference on Model-Driven Engineering and Software Development. Barcelona, Spain 19 - 21 Feb 2013 SCITEPRESS - Science and Technology Publications. pp. 95-100 https://doi.org/10.5220/0004310700950100
Simulating enterprise architecture models
Clark, T., Barn, B., Oussena, S. and Infosys 2012. Simulating enterprise architecture models. Infosys Journal of Research. 10 (3), pp. 3-20.
bCMS in LEAP
Clark, T. and Barn, B. 2012. bCMS in LEAP. Comparing Modeling Approaches. Innsbruck, Austria 30 Sep 2012
Business and ICT alignment in higher education: a case study in measuring maturity
Barn, B., Clark, T. and Hearne, G. 2012. Business and ICT alignment in higher education: a case study in measuring maturity. 21st International Conference on Information Systems Development (ISD2012). Prato, Italy 29 - 30 Aug 2012
Retrieval of 3D medical images via their texture features
Gao, X., Qian, Y., Loomes, M., Barn, B., Comley, R., Chapman, A., Rix, J., Hui, R. and Tian, Z. 2012. Retrieval of 3D medical images via their texture features. International Journal on Advances in Software. 4 (3&4), pp. 499-509.
Revisiting Naur's programming as theory building for Enterprise Architecture modelling
Barn, B. and Clark, T. 2011. Revisiting Naur's programming as theory building for Enterprise Architecture modelling. Mouratidis, H. and Rolland, C. (ed.) CAiSE: 23rd International Conference on Advanced Information Systems Engineering. University of East London, UK 20 - 24 Jun 2011 Springer. https://doi.org/10.1007/978-3-642-21640-4_18
Modeling as theory building: addressing knowledge management problems in system engineering.
Clark, T. and Barn, B. 2011. Modeling as theory building: addressing knowledge management problems in system engineering. SETLabs Briefings.
Event driven architecture modelling and simulation
Clark, T. and Barn, B. 2011. Event driven architecture modelling and simulation. 2011 IEEE 6th International Symposium on Service Oriented System Engineering (SOSE). Irvine, CA, USA 12 - 14 Dec 2011 IEEE. pp. 43-54 https://doi.org/10.1109/SOSE.2011.6139091
Assessing composition in modeling approaches
Mussbacher, G., Alam, O., Alhaj, M., Ali, S., Amálio, N., Barn, B., Bræk, R., Clark, T., Combemale, B., Cysneiros, L.M., Fatima, U., France, R., Georg, G., Horkoff, J., Kienzle, J., Leite, J.C., Lethbridge, T.C., Luckey, M., Moreira, A., Mutz, F., Oliveira, A.P.A., Petriu, D.C., Schöttle, M., Troup, L. and Werneck, V.M.B. 2012. Assessing composition in modeling approaches. New York Association for Computing Machinery (ACM). https://doi.org/10.1145/2459031.2459032
Curriculum design tools: Using information modelling for course transformation and mapping
Dafoulas, G., Barn, B. and Zheng, Y. 2012. Curriculum design tools: Using information modelling for course transformation and mapping. 11th International Conference on Information Technology Based Higher Education and Training. Istanbul, Turkey 21 - 23 Jun 2012 IEEE. https://doi.org/10.1109/ITHET.2012.6246064
A common basis for modelling service-oriented and event-driven architecture
Clark, T. and Barn, B. 2012. A common basis for modelling service-oriented and event-driven architecture. 5th India Software Engineering Conference. Kanpur, India 22 - 25 Feb 2012 Association for Computing Machinery (ACM). pp. 23-32 https://doi.org/10.1145/2134254.2134258
A model based approach to systems requirements for event driven enterprise architecture
Barn, B., Clark, T. and Oussena, S. 2012. A model based approach to systems requirements for event driven enterprise architecture. 5th India Software Engineering Conference. Kanpur, India 22 - 25 Feb 2012
A method for enterprise architecture alignment
Clark, T., Barn, B. and Oussena, S. 2012. A method for enterprise architecture alignment. Proper, E., Gaaloul, K., Harmsen, F. and Wrycza, S. (ed.) 4th Working Conference on Practice-Driven Research on Enterprise Transformation. Gdańsk, Poland 27 Jun 2012 Springer. pp. 48-76 https://doi.org/10.1007/978-3-642-31134-5_3
Goal based alignment of enterprise architectures
Barn, B. and Clark, T. 2012. Goal based alignment of enterprise architectures. 7th International Conference on Software Paradigm Trends (ICSOFT 2012). Rome, Italy 24 - 27 Jul 2012
Using learning management systems as support mechanisms for formative feedback – the case of lifelong learning.
Dafoulas, G., Barn, B., Abeysinghe, G., Zheng, Y., Swigger, K., Brazile, R., Alpaslan, F., Serce, F. and Lopez, V. 2010. Using learning management systems as support mechanisms for formative feedback – the case of lifelong learning. in: EDULEARN10 Proceedings. International Association of Technology, Education and Development (IATED). pp. 2614-2622
Revisiting Naur’s programming as theory building for enterprise architecture modelling
Barn, B. and Clark, T. 2011. Revisiting Naur’s programming as theory building for enterprise architecture modelling. in: Mouratidis, H. and Rolland, C. (ed.) Advanced information systems engineering: 23rd International Conference, CAiSE 2011, London, UK, June 20-24, 2011. Proceedings Springer.
Re-thinking software engineering approaches: a critical reflection on theory building
Barn, B. and Clark, T. 2011. Re-thinking software engineering approaches: a critical reflection on theory building. Cuaresma, M., Shishkov, B. and Cordeiro, J. (ed.) ICSOFT 2011: 6th International Conference on Software and Database Technologies. Seville, Spain 18 - 21 Jul 2011 SCITEPRESS - Science and Technology Publications. pp. 59-64 https://doi.org/10.5220/0003610700590064
LEAP: a precise lightweight framework for enterprise architecture
Clark, T., Barn, B. and Oussena, S. 2011. LEAP: a precise lightweight framework for enterprise architecture. 4th India Software Engineering Conference. Thiruvananthapuram, India 23 - 26 Feb 2011 Association for Computing Machinery (ACM). https://doi.org/10.1145/1953355.1953366
Applying component concepts to service oriented design: a case study.
Barn, B. and Oussena, S. 2007. Applying component concepts to service oriented design: a case study. Sinderen, M. (ed.) Institute for Systems and Technologies of Information, Control and Communication. pp. 31-41
Texture-based 3d image retrieval for medical applications
Gao, X., Qian, Y., Hui, R., Loomes, M., Comley, R., Barn, B., Chapman, A. and Rix, J. 2010. Texture-based 3d image retrieval for medical applications. Macedo, M. (ed.) IADIS International Conference e-Health 2010. Freiburg, Germany 29 - 31 Jul 2010 IADIS. pp. 101-108
A domain specific language for contextual design
Barn, B. and Clark, T. 2010. A domain specific language for contextual design. Bernhaupt, R., Forbrig, P., Gulliksen, J. and Lárusdóttir, M. (ed.) 3rd International Conference on Human-Centred Software Engineering (HCSE 2010). Reykjavik, Iceland 14 - 15 Oct 2010 Berlin, Heidelberg. Springer. https://doi.org/10.1007/978-3-642-16488-0_5
A mobile social software application to support work based learning in social work
Barn, B., Oussena, S. and Barn, R. 2009. A mobile social software application to support work based learning in social work. Kinshuk, Sampson, D., Spector, J., Isaías, P. and Ifenthaler, D. (ed.) 2009 IADIS International Conference on Cognition and Exploratory Learning in Digital Age. Rome, Italy 20 - 22 Nov 2009 pp. 227-234
An e-learning support toolkit for social work students on placement
Zhang, P., Wills, G., Howard, Y., Oussena, S., Kramer, D., Barn, R. and Barn, B. 2009. An e-learning support toolkit for social work students on placement. Nunes, M. and McPherson, M. (ed.) IADIS International Conference e-Learning 2009, Part of the IADIS Multi Conference on Computer Science and Information Systems, MCCSIS 2009. Algarve, Portugal 17 - 20 Jun 2009 IADIS.
A framework for testing SOA applications
Oussena, S., Barn, B. and Sparks, D. 2009. A framework for testing SOA applications. ICSOFT 2009: 4th International Conference on Software and Data Technologies. Sofia, Bulgaria 26 - 29 Jul 2009 Sofia, Bulgaria Institute for Systems and Technologies of Information, Control and Communication. pp. 53-60 https://doi.org/10.5220/0002257200530060
Layered process models: analysis and implementation (using MDA principles)
Oussena, S. and Barn, B. 2009. Layered process models: analysis and implementation (using MDA principles). Cordeiro, J. and Filipe, J. (ed.) 11th International Conference on Enterprise Information Systems. Milan; Italy 06 - 10 May 2009 Institute for Systems and Technologies of Information, Control and Communication. pp. 168-175
On the evaluation of reference models for software engineering practice
Barn, B. 2009. On the evaluation of reference models for software engineering practice. 2nd India Software Engineering Conference. Pune, India 23 - 26 Feb 2009 Association for Computing Machinery (ACM). pp. 111-116 https://doi.org/10.1145/1506216.1506238
A comparative study on the analysis of students interactions in e-learning
Hijon-Neira, R., Velazquez-Iturbide, J., Barn, B. and Oussena, S. 2008. A comparative study on the analysis of students interactions in e-learning. 8th IEEE International Conference on Advanced Learning Technologies, ICALT 2008. Santander, Spain 01 - 05 Jul 2008 IEEE. pp. 20-22 https://doi.org/10.1109/ICALT.2008.282
SOA-MDK: Towards a method development kit for service oriented system development
Barn, B., Dexter, H., Oussena, S. and Sparks, D. 2007. SOA-MDK: Towards a method development kit for service oriented system development. Magyar, G., Knapp, G., Wojtkowski, W., Wojtkowski, W. and Zupančič, J. (ed.) 15th International Conference on Information Systems Development. New York, NY Springer. pp. 191-201 https://doi.org/10.1007/978-0-387-70761-7_16
BPEL patterns for implementing variations in SOA applications
Oussena, S., Sparks, D. and Barn, B. 2007. BPEL patterns for implementing variations in SOA applications. Cardoso, J., Cordeiro, J. and Filipe, J. (ed.) 9th International Conference on Enterprise Information Systems. Funchal, Portugal 12 - 16 Jun 2007 Institute for Systems and Technologies of Information, Control and Communication. pp. 295-300 https://doi.org/10.5220/0002393802950300
An experiment with conversation theory as a candidate for a meta learning theory
Barn, B. and Dexter, H. 2007. An experiment with conversation theory as a candidate for a meta learning theory. Uskov, V. (ed.) 10th IASTED International Conference on Computers and Advanced Technology in Education. Beijing, China 08 - 10 Oct 2007 Acta Press. pp. 115-120
Conceptual modeling of educational theories: an ontological approach
Barn, B. 2006. Conceptual modeling of educational theories: an ontological approach. IADIS International Conference on Cognition and Exploratory Learning in Digital Age, CELDA 2006. Barcelona, Spain 08 - 10 Dec 2006 IADIS. pp. 45-51
From components to web based services
Barn, B. 2004. From components to web based services. Seruca, I., Filipe, J., Hammoudi, S. and Cordeiro, J. (ed.) 6th International Conference on Enterprise Information Systems. Porto, Portugal 14 - 17 Apr 2004 Institute for Systems and Technologies of Information, Control and Communication.
Supporting virtual enterprise design by a web-based information model
Li, D., Barn, B. and McKay, A. 2001. Supporting virtual enterprise design by a web-based information model. Intelligent Systems and Advanced Manufacturing, 2001. Boston, MA, United States 28 - 31 Oct 2001 SPIE. https://doi.org/10.1117/12.443151
Graphical interaction management
Barn, B. and Willis, P. 1987. Graphical interaction management. Computer Graphics Forum. 6 (2), pp. 119-124. https://doi.org/10.1111/j.1467-8659.1987.tb00358.x