An exploration of resilience and values in the co-design of sociotechnical systems
Article
Barn, B. and Barn, R. 2016. An exploration of resilience and values in the co-design of sociotechnical systems. International Journal of Systems and Society (IJSS). 3 (1), pp. 1-17. https://doi.org/10.4018/IJSS.2016010101
Type | Article |
---|---|
Title | An exploration of resilience and values in the co-design of sociotechnical systems |
Authors | Barn, B. and Barn, R. |
Abstract | The notion of resilience is becoming an important consideration in addressing the needs of vulnerable individuals and groups in the public sector. In Information Systems development, resilience has often been treated as a non-functional requirement such as scalability and little or no work has aimed at building resilience in end-users through systems development. Sociotechnical approaches while not specifically addressing resilience, have strived for a balance between technology and humans. While there are many variants of sociotechnical approaches, in this paper the authors introduce a refinement of the value sensitive action-reflection model used in co-design, first introduced by Yoo et al, that recognises the tension between values and resilience. The authors report on their activities of using this approach for a project aimed at developing mobile apps for promoting better engagement between young people in conflict with the law and their case workers in the UK youth justice system. They examine the ambiguity created when designer and stakeholder prompts change their role and purpose during the co-design process and discuss the impact of this on resilience building for the end-user and the possible implications for Information Systems design processes. |
Publisher | IGI Publishing |
Journal | International Journal of Systems and Society (IJSS) |
ISSN | 2327-3984 |
Publication dates | |
31 Jan 2016 | |
Publication process dates | |
Deposited | 12 Apr 2016 |
Accepted | 16 Jan 2016 |
Completed | 03 Mar 2016 |
Output status | Published |
Copyright Statement | Access to full text restricted pending copyright check. |
Digital Object Identifier (DOI) | https://doi.org/10.4018/IJSS.2016010101 |
Language | English |
https://repository.mdx.ac.uk/item/8637v
Restricted files
Accepted author manuscript
46
total views0
total downloads0
views this month0
downloads this month