Benefits and risks associated with time choice of innovating in retail settings

Article

Pantano, E. 2016. Benefits and risks associated with time choice of innovating in retail settings. International Journal of Retail & Distribution Management. 44 (1), pp. 58-70. https://doi.org/10.1108/IJRDM-03-2015-0047
TypeArticle
TitleBenefits and risks associated with time choice of innovating in retail settings
AuthorsPantano, E.
Abstract

Purpose- The innovation success requires a deep understanding of risks and benefits of the process, as well as of the best moment for innovating. The aim of this paper is to explore the current retailers’ choice of innovating in terms of being the first innovator imitating competitors’ innovations, by declining the benefits and risks associated with the both strategies.
Design/Methodology/Approach- Building on qualitative data from retail industry, with emphasis on fashion (including clothes, jewellery, and accessories), our investigation provides an empirical contribution to the emerging area on innovation management in retailing through its in-depth investigation of the strategies of eight case retailers who introduced technological innovations in the last three years, and by mapping the patterns between strategy and outcomes.
Findings - Our analysis revealed how pioneers and followers acted their strategies for achieving benefits and reducing the encountered risks. In particular, findings identify to what extend pioneers act according the technology push and followers according to the demand pull.
Originality/value- The research starts from the definition of the time choice of innovating, and the subsequent choice of being the first innovation adopter or the imitator. Our insights support scholarly exploration of innovation management by offering a new marketing management perspective, and providing practitioners with a better understanding on the time choice for innovating in retailing and also in broader empirical settings.

PublisherEmerald
Journal International Journal of Retail & Distribution Management
ISSN0959-0552
Publication dates
Print11 Jan 2016
Publication process dates
Deposited28 Jan 2016
Accepted26 Oct 2015
Output statusPublished
Accepted author manuscript
Copyright Statement

This is the accepted version of the manuscript "Benefits and risks associated with time choice of innovating in retail settings", forthcoming/published in the journal "International Journal of Retail & Distribution Management" available via the journal site at: http://dx.doi.org/10.1108/IJRDM-03-2015-0047.
This article is © Emerald Publishing Limited and permission has been granted for this version to appear here. Emerald does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Emerald Group Publishing Limited.

Digital Object Identifier (DOI)https://doi.org/10.1108/IJRDM-03-2015-0047
LanguageEnglish
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