A taxonomy of knowledge management systems in the micro-enterprise
Article
Hall, S.J., Smith, S., Baskent, C. and De Raffaele, C. 2024. A taxonomy of knowledge management systems in the micro-enterprise. International Journal of Operations Management. 4 (1), pp. 7-20. https://doi.org/10.18775/ijom.2757-0509.2020.41.4001
Type | Article |
---|---|
Title | A taxonomy of knowledge management systems in the micro-enterprise |
Authors | Hall, S.J., Smith, S., Baskent, C. and De Raffaele, C. |
Abstract | Knowledge Management Systems enhance innovation, increase operational efficiency, and improve decision-making in business organisations. The administrative and resource overheads required to implement and maintain such systems inherently exclude the smallest of firms from reaping these benefits. This research aims to identify, evaluate, and summarize the distribution of research on knowledge management and supporting systems across business size classifications with a particular focus on micro-enterprises. It also seeks to establish if existing knowledge management models, practices, and systems have invested due consideration in their design to cater for the limited resources typically found in the micro-enterprise. It contributes new insight into the applicability of knowledge management systems to micro-enterprises and it stimulates a possible re-think of how such systems can cater to the specific constraints of this prolific business type. This taxonomy is the result of a thorough analysis of 168 research papers from a total of 10511 papers published in reputable conference proceedings since 2012. It focuses on key knowledge management themes covered, including the size of the enterprise, the adoption challenges, the potential benefits, the technologies used, and the aspects of the knowledge management cycle that are being employed. Furthermore, it draws on this analysis to highlight the appropriateness of existing knowledge management systems to the distinctive risk and opportunity characteristics of the micro-enterprise |
Keywords | Knowledge management; Micro-Enterprise; Small and medium-sized business; Knowledge management cycle; Knowledge management adoption challenges; Taxonomy; Knowledge management systems |
Sustainable Development Goals | 9 Industry, innovation and infrastructure |
Middlesex University Theme | Creativity, Culture & Enterprise |
Publisher | Inovatus Services |
Journal | International Journal of Operations Management |
ISSN | |
Electronic | 2757-0509 |
Publication dates | |
Online | Sep 2024 |
Publication process dates | |
Accepted | Aug 2024 |
Deposited | 08 Nov 2024 |
Output status | Published |
Publisher's version | License File Access Level Open |
Copyright Statement | This work is licensed under a Creative Commons Attribution 4.0 International License. The publisher Inovatus Services Ltd. abides by the Publication Ethics and Publication Malpractice Regulations. |
Digital Object Identifier (DOI) | https://doi.org/10.18775/ijom.2757-0509.2020.41.4001 |
https://repository.mdx.ac.uk/item/1w0x0q
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