Knowledge management for the micro enterprise: a taxonomy

Conference paper


Hall, S., Smith, S., Baskent, C. and De Raffaele, C. 2023. Knowledge management for the micro enterprise: a taxonomy. Matos, F. and Rosa, A. (ed.) 24th European Conference on Knowledge Management. Lisboa, Portugal 07 - 08 Sep 2023 Academic Conferences International. https://doi.org/10.34190/eckm.24.1.1268
TypeConference paper
TitleKnowledge management for the micro enterprise: a taxonomy
AuthorsHall, S., Smith, S., Baskent, C. and De Raffaele, C.
Abstract

Knowledge Management Systems enhance innovation, increase operational efficiency, and improve decision-making in business organisations. The administrative and resource overheads required to implement and maintain such systems, however, inherently exclude the smallest of firms from reaping these benefits. This paper aims to identify, evaluate, and summarize the distribution of research on knowledge management and supporting systems across business size classifications with a particular focus on micro-enterprises. It also seeks to establish if existing knowledge management models, practices, and systems have invested due consideration in their design to cater for the limited resources typically found in the micro-enterprise. It contributes new insight into the applicability of knowledge management systems to micro-enterprises and stimulates a possible re-think of how such systems can cater for the specific constraints of this prolific business type. This taxonomy provides a thorough analysis of 168 research papers from a total of 10511 papers published in reputable conference proceedings since 2012. It focuses on key knowledge management themes covered, including the size of the enterprise, the adoption challenges, the potential benefits, the technologies used, and the aspects of the knowledge management cycle that are being employed. Furthermore, it draws on this analysis to highlight the appropriateness of existing knowledge management systems to the distinctive risk and opportunity characteristics of the micro-enterprise.

KeywordsKnowledge Management; Micro-enterprise; Small and medium business; KM cycle; KM adoption challenges; Taxonomy
Sustainable Development Goals9 Industry, innovation and infrastructure
Middlesex University ThemeSustainability
LanguageEnglish
Conference24th European Conference on Knowledge Management
Proceedings TitleProceedings of the 24th European Conference on Knowledge Management, ECKM 2023
SeriesEuropean Conference on Knowledge Management
EditorsMatos, F. and Rosa, A.
ISSN2048-8963
Electronic2048-8971
ISBN
Hardcover9781914587733
Electronic9781914587740
PublisherAcademic Conferences International
Publication dates
Online05 Sep 2023
Print05 Sep 2023
Publication process dates
Accepted01 Sep 2023
Deposited11 Jan 2024
Output statusPublished
Publisher's version
License
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Open
Copyright Statement

Copyright (c) 2023 European Conference on Knowledge Management

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Digital Object Identifier (DOI)https://doi.org/10.34190/eckm.24.1.1268
Web address (URL) of conference proceedingshttps://papers.academic-conferences.org/index.php/eckm/issue/view/22
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