Dr Moustafa Battor
| Name | Dr Moustafa Battor |
|---|---|
| Job title | Senior Lecturer in Marketing |
| Research institute | |
| Primary appointment | Marketing, Enterprise & Tourism |
| Email address | m.battor@mdx.ac.uk |
| ORCID | https://orcid.org/0000-0002-1119-1661 |
| Contact category | Academic staff |
Research outputs
Examining a boundary condition of customer co-creation: customer engagement
Battor, M., Binyamien, E. and Dennis, C. 2026. Examining a boundary condition of customer co-creation: customer engagement. Management Decision. https://doi.org/10.1108/MD-03-2025-0830Relational key account management: insights from the Middle Eastern context
Badawi, N., Battor, M. and Badghish, S. 2022. Relational key account management: insights from the Middle Eastern context. Journal of Business and Industrial Marketing. 37 (2), pp. 353-365. https://doi.org/10.1108/jbim-06-2019-0301Do social capital and relationship quality matter to the key account management effectiveness?
Badawi, N. and Battor, M. 2020. Do social capital and relationship quality matter to the key account management effectiveness? Journal of Business and Industrial Marketing. 35 (1), pp. 134-149. https://doi.org/10.1108/jbim-01-2019-0003Islamic tourism: an empirical examination of travel motivation and satisfaction in Malaysia
Battour, M., Ismail, M.N., Battor, M. and Awais, M. 2014. Islamic tourism: an empirical examination of travel motivation and satisfaction in Malaysia. Current Issues in Tourism. https://doi.org/10.1080/13683500.2014.965665Can organizational learning foster customer relationships? Implications for performance
Battor, M. and Battor, M. 2013. Can organizational learning foster customer relationships? Implications for performance. The Learning Organization. 20 (4/5), pp. 279-290. https://doi.org/10.1108/TLO-11-2012-0073Islamic attributes of destination: construct development, measurement validation, and their impact on tourist satisfaction
Battour, M., Battor, M. and Bhatti, M. 2014. Islamic attributes of destination: construct development, measurement validation, and their impact on tourist satisfaction. International Journal of Tourism Research. 16 (6), pp. 556-564. https://doi.org/10.1002/jtr.1947The mediating role of tourist satisfaction: a study of Muslim tourists in Malaysia
Battour, M., Battor, M. and Ismail, M. 2012. The mediating role of tourist satisfaction: a study of Muslim tourists in Malaysia. Journal of Travel and Tourism Marketing. 29 (3), pp. 279-297. https://doi.org/10.1080/10548408.2012.666174The impact of destination attributes on Muslim tourist's choice
Battour, M., Ismail, M. and Battor, M. 2011. The impact of destination attributes on Muslim tourist's choice. International Journal of Tourism Research. 13 (6), pp. 527-540. https://doi.org/10.1002/jtr.824Toward a halal tourism market
Battour, M., Ismail, M. and Battor, M. 2010. Toward a halal tourism market. Tourism Analysis. 15 (4), pp. 461-470. https://doi.org/10.3727/108354210X12864727453304The impact of customer relationship management capability on innovation and performance advantages: testing a mediated model
Battor, M. and Battor, M. 2010. The impact of customer relationship management capability on innovation and performance advantages: testing a mediated model. Journal of Marketing Management. 26 (9-10), pp. 842- 857. https://doi.org/10.1080/02672570903498843Organisation capabilities: pathways to sustainability
Battor, M. and Navare, J. 2009. Organisation capabilities: pathways to sustainability. in: Ahmed, A. (ed.) World Sustainable Development Outlook 2009: The Impact of the Global Financial Crisis on the Environment, Energy and Sustainable Development Routledge. pp. 93-96Knowledge-based capabilities and their impact on performance: a best practice management evaluation
Battor, M., Zairi, M. and Francis, A. 2008. Knowledge-based capabilities and their impact on performance: a best practice management evaluation. Business Strategy Series. 9 (2), pp. 47-56. https://doi.org/10.1108/175156308108570121786
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