A survey of intelligence analysts’ perceptions of analytic tools

Conference paper

Dhami, M. 2017. A survey of intelligence analysts’ perceptions of analytic tools. 2017 European Intelligence and Security Informatics Conference. Athens, Greece 11 - 13 Sep 2017 Institute of Electrical and Electronics Engineers (IEEE). pp. 131-134 https://doi.org/10.1109/EISIC.2017.26
TypeConference paper
TitleA survey of intelligence analysts’ perceptions of analytic tools
AuthorsDhami, M.
Abstract

This article presents a survey of 278 intelligence analysts’ views of fully operational analytic technologies and their newly developed replacements. It was found that usability was an important concept in analysts’ reasons for and against using analytic tools. The perceived usability of a tool was not necessarily indicative of its perceived usefulness. Analysts’ decisions to recommend an analytic tool to others were best predicted by how usable analysts perceived the tool to be rather than how useful they considered the tool to be. These findings have implications for the development and implementation of new analytic technologies in the intelligence community.

Conference2017 European Intelligence and Security Informatics Conference
Page range131-134
ISBN
Hardcover9781538623855
PublisherInstitute of Electrical and Electronics Engineers (IEEE)
Publication dates
Print13 Sep 2017
Online28 Dec 2017
Publication process dates
Deposited12 Feb 2018
Accepted09 Aug 2017
Output statusPublished
Accepted author manuscript
Copyright Statement

© 2017 Crown Copyright. Published by IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.

Digital Object Identifier (DOI)https://doi.org/10.1109/EISIC.2017.26
LanguageEnglish
Book title2017 European Intelligence and Security Informatics Conference
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