Representing collaborative work: the airport as common information space

Article

Fields, B., Tassi, A. and Amaldi-Trillo, P. 2005. Representing collaborative work: the airport as common information space. Cognition Technoogy and Work. 7 (2), pp. 119-133. https://doi.org/10.1007/s10111-005-0177-3
TypeArticle
TitleRepresenting collaborative work: the airport as common information space
AuthorsFields, B., Tassi, A. and Amaldi-Trillo, P.
Abstract

This paper reports an ethnographic-style field study of work in a complex setting: an airport, which focused on Air Traffic Control activities in the airport tower, as well as other work sites around the airport. The study emphasised the importance for successful operation of the coordination of different peoples', geographically distributed, activities. Through the concept of Common Information Space, from CSCW literature, the paper develops concepts to help understand this complex domain. The Common Information Space concept is proposed as the basis of a systematic framework to analyse typical scenarios extracted from the observational data collected in the study.

PublisherSpringer, London
JournalCognition Technoogy and Work
ISSN1435-5558
Publication dates
PrintJul 2005
Publication process dates
Deposited14 Oct 2008
Output statusPublished
Digital Object Identifier (DOI)https://doi.org/10.1007/s10111-005-0177-3
LanguageEnglish
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