Mediation role of boundary objects in articulating common information spaces.

Conference paper

Selvaraj, N. and Fields, B. 2010. Mediation role of boundary objects in articulating common information spaces. Workshop held in conjunction with the 9th International Conference on the Designing Cooperative Systems (COOP 2010). Aix-en-Provence, France 18 - 21 May 2010
TypeConference paper
TitleMediation role of boundary objects in articulating common information spaces.
AuthorsSelvaraj, N. and Fields, B.
Abstract

This paper presents a conceptualization of the mediation role of common information artifacts in articulating collaborative work. These artifacts are perceived as boundary objects which are characterized as device for intermediating local and global articulation, device for interpretive articulation, and device for organizing coordination. This conception is based on grounded theory driven qualitative study of collaboration among heterogeneous work communities in the air traffic control work process. Each work community setting in the airport is taken to be a Common Information Space (CIS), with the airport constituting multiple overlapping interdependent CISs. The common information systems constituting the CIS of different work communities act as boundary objects. These act not only as devices for placing information in common but also as devices that help synthesize multiple perspectives and establish common enough interpretation of shared information to undertake tasks collaboratively.

ConferenceWorkshop held in conjunction with the 9th International Conference on the Designing Cooperative Systems (COOP 2010)
Publication dates
Print2010
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Deposited20 Mar 2012
Output statusPublished
Accepted author manuscript
LanguageEnglish
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