Claims analysis "in the wild": a case study on digital library development

Article

Fields, B., Blandford, A. and Keith, S. 2006. Claims analysis "in the wild": a case study on digital library development. International Journal of Human-Computer Interaction. 21 (2), pp. 197-218. https://doi.org/10.1207/s15327590ijhc2102_5
TypeArticle
TitleClaims analysis "in the wild": a case study on digital library development
AuthorsFields, B., Blandford, A. and Keith, S.
Abstract

This paper describes extensions to the Claims Analysis method to make it applicable to Digital Library design and evaluation. Refinements aim to help DL developers generate and assess ‘claims' relevant to their design concerns. Systematic studies on a commercial DL project found CA to be more difficult than expected to learn, to communicate to systems developers, and to apply effectively in practice. However, the method's generation and use of scenarios were found be to provide a useful tool. The paper will be a valuable critical addition to the CA literature and the empirical investigation of scenario-based design and evaluation methods.

PublisherLawrence Erlbaum Associates, Inc.
JournalInternational Journal of Human-Computer Interaction
ISSN1044-7318
Electronic1532-7590
Publication dates
Print01 Oct 2006
Publication process dates
Deposited14 Oct 2008
Output statusPublished
Digital Object Identifier (DOI)https://doi.org/10.1207/s15327590ijhc2102_5
Web of Science identifierWOS:000241803600005
LanguageEnglish
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