Accessibility for all and tacit knowledge requirements of systems at work.

Conference paper

Adams, R. and Whitney, G. 2003. Accessibility for all and tacit knowledge requirements of systems at work. CEN / CENELEC / ETSI Conference on Accessibility for All. Nice 27 - 28 Mar 2003
TypeConference paper
TitleAccessibility for all and tacit knowledge requirements of systems at work.
AuthorsAdams, R. and Whitney, G.
Abstract

Familiarity is increasingly seen as an important factor in the effective use of information technology and website design (Lohse, 2000). These findings imply that users must hold a considerable amount of information in their heads to use websites successfully. It is likely that designers, who are familiar with their designs, may underestimate the levels of tacit knowledge that their websites require of the people who use them. People who have a sensory impairment have an additional problem when using these websites as they already need to have a high level of knowledge to use their access technology, in addition to the knowledge required to use the websites. This work investigates how the levels of tacit knowledge required impair memory and comprehension. It has lead to the identification of design rules that can be used in order to assist designers to design accessibly.

Research GroupArtificial Intelligence group
ConferenceCEN / CENELEC / ETSI Conference on Accessibility for All
Publication dates
Print2003
Publication process dates
Deposited22 Apr 2009
Output statusPublished
LanguageEnglish
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