Electronic travel booking: the evaluation of usability, accessibility and fitness for purpose by older people and people with disabilities.
Book chapter
Whitney, G., Keith, S. and Kolar, I. 2005. Electronic travel booking: the evaluation of usability, accessibility and fitness for purpose by older people and people with disabilities. in: HCI International 2005: 11th international conference on human-computer interaction. Mahwah, NJ. Lawrence Erlbaum Associates..
| Chapter title | Electronic travel booking: the evaluation of usability, accessibility and fitness for purpose by older people and people with disabilities. |
|---|---|
| Authors | Whitney, G., Keith, S. and Kolar, I. |
| Research Group | Artificial Intelligence group |
| Book title | HCI International 2005: 11th international conference on human-computer interaction. |
| Publisher | Lawrence Erlbaum Associates. |
| Place of publication | Mahwah, NJ. |
| ISBN | |
| Hardcover | 9780805858075 |
| Publication dates | |
| 2005 | |
| Publication process dates | |
| Deposited | 05 May 2009 |
| Output status | Published |
| Additional information | Conference held on 22-27, July 2005, Caesars Palace, Las Vegas, Nevada USA. |
| Language | English |
Permalink -
https://repository.mdx.ac.uk/item/818yw
151
total views0
total downloads8
views this month0
downloads this month
Export as
Related outputs
Communicating the standardisation process and cybersecurity standards to undergraduate students
Whitney, G. 2022. Communicating the standardisation process and cybersecurity standards to undergraduate students. Jakobs, K. (ed.) 26th EURAS (European Academy for Standardisation) Conference. Glasgow, UK 08 - 10 Jun 2022 Aachen, Germany Mainz Publishers. pp. 365-373A matter of life and death: how the Covid-19 pandemic threw the spotlight on digital financial exclusion in the UK
Hara, S., Whitney, G. and Whitney, L. 2021. A matter of life and death: how the Covid-19 pandemic threw the spotlight on digital financial exclusion in the UK. in: Jahankhani, H., Kendzierskyj, S. and Akhgar, B. (ed.) Information Security Technologies for Controlling Pandemics Springer. pp. 65-108Am I missing something? Experiences of using social media by blind and partially sighted users
Whitney, G. and Kolar, I. 2020. Am I missing something? Experiences of using social media by blind and partially sighted users. Universal Access in the Information Society. 19 (2), pp. 461-469. https://doi.org/10.1007/s10209-019-00648-zStudy on risks and opportunities of digitalisation for financial inclusion. The perspective of vulnerable users in Estonia, Italy and UK with a focus on groups covered by the European Accessibility Act
Whitney, G., Hara, S. and Whitney, L. 2018. Study on risks and opportunities of digitalisation for financial inclusion. The perspective of vulnerable users in Estonia, Italy and UK with a focus on groups covered by the European Accessibility Act. European Union. https://doi.org/10.2874/447984
The use of standards for identifying, codifying and transmitting expert ergonomic knowledge
Whitney, G. 2019. The use of standards for identifying, codifying and transmitting expert ergonomic knowledge. IEA 2018 20th International Ergonomics Association Congress. Florence, Italy 26 - 30 Aug 2018 Springer. pp. 1405-1410 https://doi.org/10.1007/978-3-319-96071-5_142Requirement and input collection: development of guidelines to allow people with cognitive disabilities to exploit the full potential of mobile ICT
Von Niman, B., Böcker, M., Floratos, N., Martínez-Normand, L., Pluke, M., Schneider, M. and Whitney, G. 2015. Requirement and input collection: development of guidelines to allow people with cognitive disabilities to exploit the full potential of mobile ICT. MobileHCI 2015: 17th International Conference on Human-Computer Interaction with Mobile Devices and Services Adjunct. Copenhagen, Denmark 24 - 27 Aug 2015 Association for Computing Machinery (ACM). pp. 1024-1029 https://doi.org/10.1145/2786567.2794317A progressive approach to design authentication protocols for mobile heterogeneous networks
Kenaza, T., Aiash, M., Loo, J., Lasebae, A. and Whitney, G. 2016. A progressive approach to design authentication protocols for mobile heterogeneous networks. IEEE Trustcom/BigDataSE/ISPA, 2016. Tianjin, China 23 - 26 Aug 2016 Institute of Electrical and Electronics Engineers (IEEE). pp. 1776-1781 https://doi.org/10.1109/trustcom.2016.0273Human–computer interaction and international public policymaking: a framework for understanding and taking future actions
Lazar, J., Abascal, J., Barbosa, S., Barksdale, J., Friedman, B., Grossklags, J., Gulliksen, J., Johnson, J., McEwan, T., Martínez-Normand, L., Michalk, W., Tsai, J., Van der Veer, G., Von Axelson, H., Walldius, A., Whitney, G., Marco Winckler, M., Wulf, V., Churchill, E., Cranor, L., Davis, J., Hedge, A., Hochheiser, H., Pablo Hourcade, J., Lewis, C., Nathan, L., Paterno, F., Reid, B., Quesenbery, W., Selker, T. and Wentz, B. 2016. Human–computer interaction and international public policymaking: a framework for understanding and taking future actions. ACM CHI 2016. San Jose, CA, USA 07 - 12 May 2016 Now Publishers. pp. 69-149 https://doi.org/10.1561/1100000062Cognitive accessibility to mobile ICT
Böcker, M., Floratos, N., Martínez, L., Pluke, M., Von Niman, B. and Whitney, G. 2016. Cognitive accessibility to mobile ICT. 15th International Conference on Computers Helping People with Special Needs (ICCHP 2016). Linz, Austria 13 - 15 Jul 2016 Springer. https://doi.org/10.1007/978-3-319-41264-1_24Virtualization and cyber security: arming future security practitioners
Tharayanil, M., Whitney, G., Aiash, M. and Benzaid, C. 2015. Virtualization and cyber security: arming future security practitioners. IEEE Trustcom/BigDataSE/ISPA: EFINS 2015 The 2nd IEEE International Workshop on the Emerging Future Internet and Network Security. Helsinki, Finland 20 - 22 Aug 2015 Institute of Electrical and Electronics Engineers (IEEE). pp. 1398-1402 https://doi.org/10.1109/trustcom.2015.537Accessible web design – the power of the personal message
Whitney, G. 2015. Accessible web design – the power of the personal message. Sik-Lányi, C., Hoogerwerf, E., Miesenberger, K. and Cudd, P. (ed.) 13th AAATE (Association for the Advancement of Assistive Technology in Europe) Conference. Budapest, Hungary 09 - 12 Sep 2015 IOS Press. pp. 142-145 https://doi.org/10.3233/978-1-61499-566-1-142Can we fix the web?
Kolar, I. and Whitney, G. 2015. Can we fix the web? Sik-Lányi, C., Hoogerwerf, E., Miesenberger, K. and Cudd, P. (ed.) 13th AAATE (Association for the Advancement of Assistive Technology in Europe) Conference. Budapest, Hungary 09 - 12 Sep 2015 IOS Press. pp. 127-133 https://doi.org/10.3233/978-1-61499-566-1-127Human-computer interaction and international public policymaking: a framework for understanding and taking future actions. SIGCHI report: April 2015
Abascal, J., Barbosa, S., Barksdale, J., Friedman, B., Grossklags, J., Gulliksen, J., Johnson, J., Lazar, J., McEwan, T., Martínez-Normand, L., Michalk, W., Tsai, J., Van der Veer, G., Von Axelson, H., Walldius, A., Whitney, G., Winckler, M. and Wulf, V. 2015. Human-computer interaction and international public policymaking: a framework for understanding and taking future actions. SIGCHI report: April 2015. SIGCHI.Employable knowledge: benchmarking education about standardization in the UK
Whitney, G., Keith, S., Selvaraj, N., Maguire, M. and Nicolle, C. 2014. Employable knowledge: benchmarking education about standardization in the UK. London, UK British Standards Institute.The case for integrating needs and preferences in the internet of things
Heath, A., Whitney, G., Kolar, I. and Springett, M. 2013. The case for integrating needs and preferences in the internet of things. The Sixth International Conference on Advances in Human Oriented and Personalized Mechanisms, Technologies, and Services: CENTRIC 2013. Venice, Italy 27 Oct - 01 Nov 2013Working internationally to meet the academic needs of accessibility professionals
Whitney, G. 2013. Working internationally to meet the academic needs of accessibility professionals. Encarnação, P., Azevedo, L., Gelderblom, G., Newell, A. and Mathiassen, N. (ed.) 12th European AAATE Conference. Vilamoura, Portugal 19 - 22 Sep 2013 IOS Press. pp. 1092-1095 https://doi.org/10.3233/978-1-61499-304-9-1092The use and usability of accessibility standardization
Whitney, G. 2013. The use and usability of accessibility standardization. Encarnação, P., Azevedo, L., Gelderblom, G., Newell, A. and Mathiassen, N. (ed.) 12th European AAATE Conference. Vilamoura, Portugal 19 - 22 Sep 2013 IOS Press. pp. 298-302 https://doi.org/10.3233/978-1-61499-304-9-298Certification or conformance: making a successful commitment to WCAG 2.0
Keith, S., Floratos, N. and Whitney, G. 2012. Certification or conformance: making a successful commitment to WCAG 2.0. Vigo, M., Abascal, J., Lopes, R. and Salomoni, P. (ed.) 9th International Cross-Disciplinary Conference on Web Accessibility. Lyon, France 16 - 17 Apr 2012 New York Association for Computing Machinery (ACM). https://doi.org/10.1145/2207016.2207029Twenty five years of training and education in ICT Design for All and Assistive Technology.
Whitney, G., Keith, S., Bühler, C., Hewer, S., Lhotska, L., Miesenberger, K., Sandnes, F., Stephanidis, C. and Velasco, C. 2011. Twenty five years of training and education in ICT Design for All and Assistive Technology. Technology and Disability. 23 (3), pp. 163-170. https://doi.org/10.3233/TAD-2011-0324Mainstreaming accessibility? Multidisciplinary problems or technical solutions.
Keith, S. and Whitney, G. 2011. Mainstreaming accessibility? Multidisciplinary problems or technical solutions. International Journal of Knowledge and Web Intelligence. 2 (1), pp. 53-63. https://doi.org/10.1504/IJKWI.2011.038628Design for all in ICT training and education.
Keith, S. and Whitney, G. 2009. Design for all in ICT training and education. in: Lanyi, C. (ed.) Principles and practice in Europe for e-accessibility. Veszprém, Hungary Pannonian University Press. pp. 63-72The challenge of mainstreaming ICT design for all.
Whitney, G., Keith, S. and Schmidt-Belz, B. 2010. The challenge of mainstreaming ICT design for all. Miesenberger, K., Klaus, J., Zagler, W. and Karshmer, A. (ed.) 12th International Conference on Computers Helping People with Special Needs (ICCHP 2010). Vienna University of Technology, Austria 12 - 16 Jul 2010 Springer. https://doi.org/10.1007/978-3-642-14097-6_94Combining technical and user knowledge in the curriculum.
Whitney, G. and Keith, S. 2009. Combining technical and user knowledge in the curriculum. Middlesex University Annual Learning and Teaching Conference 2009: The Dynamics of Difference: Making it Work. London, UK 01 Jul 2009D6.3b Evaluation of syllabi with members of EDeAN and other interested parties. IST CA 0033838 Design for All for eInclusion.
Keith, S. and Whitney, G. 2009. D6.3b Evaluation of syllabi with members of EDeAN and other interested parties. IST CA 0033838 Design for All for eInclusion. Online DfA @eInclusion.D6.4a Report on the possibility of accreditation of DfA Inclusion and dissemination of information from WP6: IST CA 0033838 Design for All for eInclusion.
Keith, S., Whitney, G. and Kolar, I. 2009. D6.4a Report on the possibility of accreditation of DfA Inclusion and dissemination of information from WP6: IST CA 0033838 Design for All for eInclusion. Online DfA @eInclusion.D6.4b: Review of WP6 training activities: IST CA 0033838 design for all for eInclusion.
Keith, S., Whitney, G. and Kolar, I. 2009. D6.4b: Review of WP6 training activities: IST CA 0033838 design for all for eInclusion. Online DfA @eInclusion.The missing link? Design for all elements in ICT education fostering e-inclusion.
Petz, A., Keith, S. and Whitney, G. 2009. The missing link? Design for all elements in ICT education fostering e-inclusion. 24th Annual International Technology and Persons with Disabilities Conference. California State University, Northridge, USA 16 - 21 Mar 2009Improving ICT accessibility using standards and legislation.
Whitney, G. and Keith, S. 2009. Improving ICT accessibility using standards and legislation. Techshare 2009. Excel, London 16 - 18 Sep 2009Design for all as focus in European ICT teaching and training activities.
Keith, S., Whitney, G. and Petz, A. 2009. Design for all as focus in European ICT teaching and training activities. in: Myerson, J., Bichard, J. and Davidson, C. (ed.) Inclusive design into innovation: transforming practice in design, research and business. [Include 2009] London Royal College of Art.Applying Best Practice in Accessibility and Design in the Real World.
Whitney, G. 2009. Applying Best Practice in Accessibility and Design in the Real World. in: Sapio, B. (ed.) The good, the bad and the challenging, the user and the future of information and communication technologies. Koper, Slovenia ABS Center.Bridging the gap between young designers and older users.
Whitney, G. and Keith, S. 2009. Bridging the gap between young designers and older users. in: Sapio, B. (ed.) The good, the bad and the challenging: the user and the future of information and communication technologies. Conference proceedings. Koper, Slovenia ABS Center.Design For All for eInclusion.
Emiliani, P., Burzagli, L., Gabbanini, F., Bühler, C., Klironomos, I., Aalykke, S., Schmidt-Belz, B., Knops, H., Reichrath, E. and Whitney, G. 2009. Design For All for eInclusion. in: Emiliani, P., Burzagli, L., Como, A., Gabbanini, F. and Salminen, A. (ed.) Assistive technology from adapted equipment to inclusive environments. IOS Press.Design For All @ eInclusion: Best Practice In Education And Training.
Whitney, G., Keith, S. and Wilson, J. 2009. Design For All @ eInclusion: Best Practice In Education And Training. in: Emiliani, P., Burzagli, L., Como, A., Gabbanini, F. and Salminen, A. (ed.) Assistive technology from adapted equipment to inclusive environments. Amsterdam, Netherlands IOS Press.HCI and the older population
Goodman-Deane, J., Keith, S. and Whitney, G. 2009. HCI and the older population. Universal Access in the Information Society. 8 (1), pp. 1-3. https://doi.org/10.1007/s10209-008-0125-0Accessibility, usability and fit for purpose: a framework for evaluating information delivery.
Keith, S., Whitney, G. and Wong, B. 2006. Accessibility, usability and fit for purpose: a framework for evaluating information delivery. in: Bust, P. (ed.) Contemporary ergonomics 2006. Taylor and Francis.Visual displays as part of an information system.
Whitney, G. 2007. Visual displays as part of an information system. Accommodating disability with displays and lighting.. Bletchley Park 16 May 2007Seniors route-planning: a reality check for the design of navigation systems.
Wilson, J., Curzon, P. and Whitney, G. 2007. Seniors route-planning: a reality check for the design of navigation systems. in: TRANSED 2007 conference proceedings. Transport Canada.Active ageing through universal design.
Whitney, G. and Keith, S. 2006. Active ageing through universal design. Gerontechnology. 5 (3).European developments in the design and implementation of training for eInclusion.
Whitney, G. and Keith, S. 2008. European developments in the design and implementation of training for eInclusion. in: Computers helping people with special needs: 11th international conference, ICCHP 2008. Berlin Springer. pp. 156-161Independent mobility for blind and partially sighted people travelling by large passenger ships.
Whitney, G., Keith, S. and Kolar, I. 2005. Independent mobility for blind and partially sighted people travelling by large passenger ships. in: Hamlin, D. and Rubin, G. (ed.) Vison 2005 : proceedings of the Vision 2005 conference. Elsevier.Applying best practise in accessibility and design in the real world.
Whitney, G. 2008. Applying best practise in accessibility and design in the real world. Accessible design in the digital world '08. York 22 - 24 Oct 2008The need for and the problems with location aware services (LAS) for people with disabilities.
Whitney, G. 2002. The need for and the problems with location aware services (LAS) for people with disabilities. First European workshop on location based service.. LondonThe navigation requirements of older people with a range of disabilities in complex pedestrian environments.
Whitney, G. 2002. The navigation requirements of older people with a range of disabilities in complex pedestrian environments. in: Faulkner, X., Finlay, J. and Detienne, F. (ed.) People and computers XVI: memorable yet invisible / proceedings of HCI 2002. London Springer.The future requirements for assistive technology devices to enable elderly and disabled people to use ICT equipment.
Whitney, G. 2001. The future requirements for assistive technology devices to enable elderly and disabled people to use ICT equipment. in: Nordby, K. (ed.) Human factors in telecommunication: 18th international symposium HFT Permanent Steering.The current state of electronic mobility devices and electronic orientation aids for blind and partially sighted people in the United Kingdom.
Whitney, G. 2000. The current state of electronic mobility devices and electronic orientation aids for blind and partially sighted people in the United Kingdom. in: Making independent language learning accessible. Southampton CIEL Project.The current state of electronic mobility devices and electronic orientation aids for blind and partially sighted people in the United Kingdom.
Whitney, G. 2000. The current state of electronic mobility devices and electronic orientation aids for blind and partially sighted people in the United Kingdom. in: Blom, T. (ed.) Developments in low vision: abstracts of the fourth European conference on low vision De Blauwe Kamer Theofaan Groep.DDA compliant display
Whitney, G. 2007. DDA compliant display. Bletchley Park 26 Jan 2007Developing independence: the potential of information and communication technologies (ICT) to assist elderly and disabled people.
Whitney, G., Keith, S. and Wilson, J. 2003. Developing independence: the potential of information and communication technologies (ICT) to assist elderly and disabled people. in: The good, the bad and the irrelevant: the user and the future of information and communication technologies: conference proceedings. Helsinki Media Lab, University of Art and Design Helsinki.How technology is assisting blind and partially sighted people to travel within and use the built environment.
Whitney, G. 2000. How technology is assisting blind and partially sighted people to travel within and use the built environment. TechShare. Birmingham Nov 2000Standardising access to information and electronic services for all in Europe.
Whitney, G. and Van den Berghe, L. 2003. Standardising access to information and electronic services for all in Europe. British journal of healthcare computing. 20 (9).Computer-vision-based navigation system for the visually impaired.
Rahman, S., Shah, A. and Whitney, G. 2004. Computer-vision-based navigation system for the visually impaired. SIGGRAPH 2004: 31st International Conference on Computer Graphics and Interactive Techniques.. Los Angeles, California 08 - 12 Aug 2004A framework for evaluating barriers to accessibility, usability and fit for purpose.
Keith, S., Whitney, G. and Wong, B. 2006. A framework for evaluating barriers to accessibility, usability and fit for purpose. in: Bust, P. (ed.) Contemporary ergonomics 2006. London Taylor and Francis.A scenario-based evaluation of travel information for older people and people with disabilities.
Keith, S., Whitney, G. and Kolar, I. 2005. A scenario-based evaluation of travel information for older people and people with disabilities. HCI and the older population.. Napier University, Edinburgh 05 Sep 2005Review of DPTAC guidance: large passenger ships and passenger infrastructure.
Keith, S., Whitney, G., Sentinella, J., Wong, B., Platt-Evans, C., Fielding, C. and Smith, L. 2006. Review of DPTAC guidance: large passenger ships and passenger infrastructure. Disabled Persons Transport Advisory Committee (DPTAC).Investigating the usability of large passenger ships by older and disabled people.
Keith, S. and Whitney, G. 2004. Investigating the usability of large passenger ships by older and disabled people. Access to Buildings and Transport Conference. Britannia Street Conference Centre, LondonInformation seeking strategies used by older people.
Curzon, P., Keith, S., Wilson, J. and Whitney, G. 2004. Information seeking strategies used by older people. Utopia workshops: HCI and the older population. LeedsAgent design method for enhancing accessibility.
Cook, J., Huyck, C. and Whitney, G. 2004. Agent design method for enhancing accessibility. in: McLoughlin, C. and Cantoni, L. (ed.) ED-MEDIA 2004: world conference on educational multimedia, hypermedia and telecommunications: proceedings of ED-MEDIA 2004. Association for the Advancement of Computing in Education.Universal access in an information world
Adams, R. and Whitney, G. 2005. Universal access in an information world. in: Adams, R. (ed.) Natural computing and interactive system design Harlow Pearson Education.The use of computers in rehabilitation
Adams, R. and Whitney, G. 2005. The use of computers in rehabilitation. in: Salvendy, G. (ed.) HCI international 2005: 11th international conference on human-computer interaction. Mahwah, NJ. Lawrence Erlbaum Associates..The need for an interface accessibility initiative
Whitney, G. and Adams, R. 2003. The need for an interface accessibility initiative. in: Carbonell, N. and Stephanidis, C. (ed.) Universal Access: theoretical perspectives, practice, and experience: 7th ERCIM international workshop on user interfaces for all Berlin Springer.Universal access heuristics for blind and visually impaired people who use ICT
Adams, R., Whitney, G. and Langdon, P. 2003. Universal access heuristics for blind and visually impaired people who use ICT. in: Stephanidis, C. (ed.) Universal access in HCI: inclusive design in the information society. Lawrence Erlbaum Associates..