Social impact measurement and non-profit organisations: compliance, resistance, and promotion

Article

Arvidson, M. and Lyon, F. 2014. Social impact measurement and non-profit organisations: compliance, resistance, and promotion. Voluntas: International Journal of Voluntary and Nonprofit Organizations. 25 (4), pp. 869-886. https://doi.org/10.1007/s11266-013-9373-6
TypeArticle
TitleSocial impact measurement and non-profit organisations: compliance, resistance, and promotion
AuthorsArvidson, M. and Lyon, F.
Abstract

Non-profit organisations are under increasing pressure to demonstrate their social impact. This paper examines the experience and behaviour of non-profit organisations in the UK in relation to a demand for impact evaluations. It shows that organisations both accept and resist control, and use evaluations for promotional purposes. External resource providers request organisations to present evidence on how resources are used and what organisations have achieved. However, non-profit organisations can also proactively use social impact measurement as a way of exerting control over their environment through using their discretion in deciding what to measure, how to measure and what to report. The analysis uses a combination of the concepts acceptance, rejection, compliance and strategic decoupling to distinguish different organisational responses to external demands for impact evaluation.

KeywordsEvaluation; social impact; decoupling; resistance
PublisherSpringer
JournalVoluntas: International Journal of Voluntary and Nonprofit Organizations
ISSN0957-8765
Electronic1573-7888
Publication dates
Online30 Apr 2013
Print01 Aug 2014
Publication process dates
Deposited03 Jul 2013
Output statusPublished
Copyright Statement

The final publication is available at Springer via http://dx.doi.org/10.1007/s11266-013-9373-6

Additional information

First Online: 30 April 2013

Digital Object Identifier (DOI)https://doi.org/10.1007/s11266-013-9373-6
Web of Science identifierWOS:000339906800002
LanguageEnglish
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Learning and research for sustainable agro-ecosystems by both farmers and scientists.
Lyon, F., Clarke, S., Harris, F., Wolf, M. and Gibbon, D. 2005. Learning and research for sustainable agro-ecosystems by both farmers and scientists. London Middlesex University.
Trust, co-operation and networking in an immigrant business community: the case of Chinese-owned businesses in the UK
Smallbone, D., Lyon, F. and Xiao, L. 2005. Trust, co-operation and networking in an immigrant business community: the case of Chinese-owned businesses in the UK. in: Hohmann, H. and Welter, F. (ed.) Trust and Entrepreneurship: a West–East Perspective Cheltenham, UK Edward Elgar.
The social relations of economic life and networks of civic engagement: ‘Social capital’ and targeted development
Lyon, F. and Porter, G. 2005. The social relations of economic life and networks of civic engagement: ‘Social capital’ and targeted development. in: Cline-Cole, R. and Robson, E. (ed.) West African worlds: Paths through socio-economic change, livelihoods and development Pearson. pp. 191-205
Markets, ethnicity and environment in a vulnerable landscape: the case of small-scale vegetable production on the Jos Plateau, Nigeria, 1991-2001.
Porter, G., Harris, F., Lyon, F., Adeptu, A. and Dung, J. 2003. Markets, ethnicity and environment in a vulnerable landscape: the case of small-scale vegetable production on the Jos Plateau, Nigeria, 1991-2001. The Geographical Journal. 169 (4), pp. 370-381. https://doi.org/10.1111/j.0016-7398.2003.00100.x
Community groups and livelihoods in remote rural areas of Ghana: how small-scale farmers sustain collective action
Lyon, F. 2003. Community groups and livelihoods in remote rural areas of Ghana: how small-scale farmers sustain collective action. Community Development Journal. 38 (4), pp. 323-331. https://doi.org/10.1093/cdj/38.4.323
The relations of co-operation in group enterprises and associations in Ghana: exploration of issues of trust and power
Lyon, F. 2003. The relations of co-operation in group enterprises and associations in Ghana: exploration of issues of trust and power. in: Sforzi, F. (ed.) The institutions of local development Ashgate.
Trader associations and urban food systems in Ghana: institutionalist approaches to understanding urban collective action
Lyon, F. 2003. Trader associations and urban food systems in Ghana: institutionalist approaches to understanding urban collective action. International Journal of Urban and Regional Research. 27 (1), pp. 11-23. https://doi.org/10.1111/1468-2427.00428
Trust, networks and norms: the creation of social capital in agricultural economies in Ghana
Lyon, F. 2000. Trust, networks and norms: the creation of social capital in agricultural economies in Ghana. World Development. 28 (4), pp. 663-682. https://doi.org/10.1016/S0305-750X(99)00146-1