Public service innovation and multiple institutional logics: the case of hybrid social enterprise providers of health and wellbeing
Article
Vickers, I., Lyon, F., Sepulveda Ramirez, L. and McMullin, C. 2017. Public service innovation and multiple institutional logics: the case of hybrid social enterprise providers of health and wellbeing. Research Policy. 46 (10), pp. 1755-1768. https://doi.org/10.1016/j.respol.2017.08.003
Type | Article |
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Title | Public service innovation and multiple institutional logics: the case of hybrid social enterprise providers of health and wellbeing |
Authors | Vickers, I., Lyon, F., Sepulveda Ramirez, L. and McMullin, C. |
Abstract | Public sector organisations are confronted with growing health and social care needs in combination with severe resource constraints, prompting interest in innovative responses to such challenges. Public service and social innovation is poorly understood, particularly where innovators must navigate between the norms, practices and logics of public, private and civil society sectors. We contribute to the understanding of how innovating hybrid organisations are able to creatively combine co-existing logics. Case study evidence from newly established social enterprise providers of health and wellbeing services in England is utilised to examine how innovations are shaped by (i) an incumbent state or public sector logic, and two ‘challenger’ logics relating to (ii) the market and increasing competition; and (iii) civil society, emphasising social value and democratic engagement with employees and service users. The analysis shows how a more fluid and creative interplay of logics can be observed in relation to specific strategies and practices. Within organisations, these strategies relate to the empowerment of staff to be creative, financial management, and knowledge sharing and protection. The interplay of logics shaping social innovation is also found in relationships with key stakeholders, notably public sector funders, service users and service delivery partners. Implications are drawn for innovation in public services and hybrid organisations more broadly. |
Keywords | Public service; Institutional logics; Hybrid organisations; Social enterprise; Social innovation |
Research Group | Centre for Enterprise, Environment and Development Research (CEEDR) |
Publisher | Elsevier |
Journal | Research Policy |
ISSN | 0048-7333 |
Electronic | 1873-7625 |
Publication dates | |
Online | 12 Sep 2017 |
Dec 2017 | |
Publication process dates | |
Deposited | 04 Sep 2017 |
Accepted | 11 Aug 2017 |
Submitted | 06 Aug 2015 |
Output status | Published |
Publisher's version | License File Access Level Open |
Accepted author manuscript | License File Access Level Restricted |
Copyright Statement | Publisher's version © 2017 The Authors. Published by Elsevier B.V. This is an open access article under the CC BY license (http://creativecommons.org/licenses/BY/4.0/ |
Digital Object Identifier (DOI) | https://doi.org/10.1016/j.respol.2017.08.003 |
Scopus EID | 2-s2.0-85029161192 |
Web of Science identifier | WOS:000413796800004 |
Related Output | |
Has metadata | http://www.scopus.com/inward/record.url?eid=2-s2.0-85029161192&partnerID=MN8TOARS |
Language | English |
https://repository.mdx.ac.uk/item/87273
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